Grande Rockies Resort - Bellstar Hotels & Resorts

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Primary image
Aqua centre
Aqua centre
Aqua centre
Down duvets, pillow-top beds, iron/ironing board, free WiFi

Overview of Grande Rockies Resort - Bellstar Hotels & Resorts

Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Contactless check-out
Map
901 Mountain St, Canmore, AB, T1W0C9

Explore the area

  • Popular LocationCanmore Museum and Geoscience Centre14 min walk
  • Popular LocationYamnuska Mountain Adventures15 min walk
  • Popular LocationCanmore Golf and Curling Club3 min drive
  • AirportBanff, AB (YBA)16 min drive

Choose dates to view prices

About this area

Canmore

Located in Canmore, Grande Rockies Resort - Bellstar Hotels & Resorts is in the mountains. Upper Hot Springs and Yamnuska Mountain Adventures are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Cross Zee Ranch and Banff Park Museum. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Canmore Museum and Geoscience Centre - 14 min walk
  • Yamnuska Mountain Adventures - 15 min walk
  • Canmore Golf and Curling Club - 3 min drive
  • Cross Zee Ranch - 4 min drive
  • Silvertip Golf Course - 5 min drive

Getting around

  • Banff Station - 22 min drive
  • Calgary International Airport (YYC) - 75 min drive

Restaurants

  • Spice Hut - 6 min walk
  • Rocky Mountain Bagel Co - 6 min walk
  • Elita - 8 min walk
  • Communitea Cafe - 11 min walk
  • Communitea Cafe - 11 min walk

About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Family-friendly resort with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a spa tub and a children's pool. All 100 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as pillowtop beds and down comforters. Rainfall showerheads, coffee makers and hairdryers are among the other amenities available to guests. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

A children's pool and a spa tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: CAD 15-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Hot tub

Family friendly

  • Children's pool
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Ski storage

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The following facilities or services will be unavailable from August 11 2021 to March 31 2022 (dates subject to change):
  • Daily housekeeping

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 15 and CAD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 10 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Resort
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Resort Canmore

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 336 out of 990 reviews
5 - Excellent 34%
Rating 4 - Good. 314 out of 990 reviews
4 - Good 32%
Rating 3 - Okay. 182 out of 990 reviews
3 - Okay 18%
Rating 2 - Poor. 107 out of 990 reviews
2 - Poor 11%
Rating 1 - Terrible. 51 out of 990 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
There was no housekeeping, supposedly due to covid. Wet towels, no coffee for kuereg, no soap, shampoo replacement. It's a little late for covid excuses. Cleaning the room the day I leave is no safer than cleaning it during my stay. 4 star price, 3 star room, no service.
Stayed 5 nights in May 2022

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times. Great price, good rooms and awesome pool for kids.
Stayed 2 nights in Apr 2022

2/5 Poor

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
My major complaint about this property is that there is no daily housekeeping. The front desk staff claimed that this is due to Covid, however in April 2022 most hotels are again offering this daily service given the removal of most restrictions. The general condition of our room was also not great considering the price. It’s apparent that maintenance and upkeep of the room has not been completed. The kitchen faucet was loose and we were afraid to use it in case a leak started. Overall I expected a bit more out of this property. I won’t stay here again, as there are many other options in Canmore.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service
Very nice place
Stayed 1 night in Apr 2022

3/5 Okay

Travelled with family
Liked: Staff & service, amenities
Our room had a nice mountain view. The resort was within walking distance to Canmore downtown and had nice restaurants (cacao 70) and cafes nearby. The room was spacious: however, cleaning needs to be improved. The baby wipe was black after wiping the floor and there was debris in the bath tub. The drain plug was also mouldy. The leather sofa looked very worn. We enjoyed the pool facility but observed staff members wearing dirty boots on the pool deck. We had a room on the main floor and could hear footsteps from upstairs.
Stayed 2 nights in Apr 2022