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Indoor pool
Indoor pool
Indoor pool
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
54 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Spa
Restaurant
Gym
Breakfast Available

Map

Explore the area

Popular LocationSant Serni Church3 min drive
Popular LocationMirador Roc del Quer10 min drive
Popular LocationEl Tarter Snow Park46 min drive
AirportAndorra la Vella (ALV-Andorra la Vella Heliport)58 min drive

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  • Standard Double Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double Room
  • Triple Room (3 Adults)

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed
    More detailsTriple Room (3 Adults)
  • Quadruple Room (2 Adults + 2 Children)

    Room amenities

    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsQuadruple Room (2 Adults + 2 Children)
  • Triple Room (2 Adults + 1 Child)

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Sofa Bed
    More detailsTriple Room (2 Adults + 1 Child)
  • Superior Double Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double Room
  • Quadruple Room (4 Adults)

    Room amenities

    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsQuadruple Room (4 Adults)
  • Family Suite

    Room amenities

    • Sleeps 5
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsFamily Suite
  • Quadruple Room (3 Adults + 1 Child)

    Room amenities

    • Sleeps 4
    • 2 Single Beds and 1 Double Sofa Bed
    More detailsQuadruple Room (3 Adults + 1 Child)
  • Suite, Jetted Tub (2 Adults + 2 Children)

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuite, Jetted Tub (2 Adults + 2 Children)

About this area

Canillo

Hotel Roc Meler is located in Canillo. Soldeu Ski Resort and Caldea Spa are worth checking out if an activity is on the agenda. Looking to enjoy an event or a game while in town? See what's happening at Palau de Gel or Devk-Arena. Spend some time exploring the area's activities, including a ski shuttle, skiing and snowboarding.
Visit our Canillo travel guide
View in a map
Popular Location

What's nearby

  • Sant Serni Church - 3 min drive
  • Mirador Roc del Quer - 10 min drive
  • Casa de Areny Plandolit - 19 min drive
  • GrandValira - 45 min drive
  • El Tarter Snow Park - 46 min drive

Getting around

  • Mérens-les-Vals Station - 37 min drive
  • AirportLa Seu d'Urgell (LEU) - 100 min drive

Restaurants

  • La Cabana — 1 min walk
  • Irish Pub Roc Meler — 1 min walk
  • La Cantina dels Racons - 4 min drive
  • Borda De L'Hortó - 7 min drive
  • Restaurant Manacor - 7 min drive

About this property

Hotel Roc Meler

4-star hotel with a free shuttle to the slopes
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Roc Meler for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa. All 78 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with digital channels. Guests will also find minibars, room service (during limited hours) and premium bedding.
Hotel Roc Meler offers 78 forms of accommodation with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. This Canillo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 10 per night
  • Limited parking spaces
  • Return airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry cleaning service
  • Free children's club
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (heating)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Roc Meler Canillo
Roc Meler Canillo
Roc Meler
Hotel Roc Meler Hotel
Hotel Roc Meler Canillo
Hotel Roc Meler Hotel Canillo

Frequently asked questions

Can I cancel my reservation for free at Hotel Roc Meler and receive a full refund?
Yes, Hotel Roc Meler offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Roc Meler cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Roc Meler have a pool?
Yes, this property has an indoor pool.
Is Hotel Roc Meler pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Roc Meler?
Self-parking is available for EUR 10 per night. Limited spots are available.
What time is check-in at Hotel Roc Meler?
Check-in begins at 2 PM.
What time is check-out at Hotel Roc Meler?
Checkout is at 11 AM.
Does Hotel Roc Meler provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Roc Meler located?
Situated in Canillo, this ski hotel is within 3 miles (5 km) of Sant Serni Church, Palau de Gel and Mirador Roc del Quer. Soldeu Ski Resort and Sant Joan de Caselles are also within 6 miles (10 km).
4.4
Excellent
5 - Excellent
27
4 - Good
20
3 - Okay
7
2 - Poor
0
1 - Terrible
0

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic,awesome food and staff
Stayed 3 nights in Dec 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Very nice. Was completely refurbished a couple of months ago. It not actually in canillo but a few minutes drive up the mountain. Staff is helpful and facilities are great.
Stayed 3 nights in Jan 2018

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't ask for tap water...
I stayed at Roc Meler for 3 nights. When we arrived we found there was no parking available in the hotel, but they offered us to park the car in a parking nearby and pick us from there. - Breakfast is great, good omelette but lack of different options. - SPA is great, but avoid going during 7-8 pm (It should close later, as we arrive late from skying). - Gym is great again. This one is usually empty. After skiing looks like people do not want to train anymore. It is small but new. - WiFi is the worst one I've ever seen in my life!!! It was asking us to log-in every 10 minutes. Please, repair it... - Irish Pub has great food served in 15m. Pizza was great. - Buffet restaurant is good (more than 20€ though), and they charge you for water. I ordered tap water and they told me I needed to pay for mineral water. I asked to talk to the manager, Miguel, and he said it was for safety reasons. Considering that the rooms have glasses, coffee and no complimentary mineral water, I believe they do it because they want to charge you for the drink. Overall, the experience was good, but I will considering coming back to this hotel after they refused me to serve me a glass of water. I hope they change this policy.
Stayed 3 nights in Jan 2018

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy completo.Tanto es spa,el restaurante el entorno un 10. Tuvieron un fallo en la habitación porque primero nos faltaba el mando de la tele y luego nos dimos cuenta que las toallas también( que por cierto un poco pequeñas como tamaño).Volveremos
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi perfeito! Hotel, acomodação, atendimento, transfer para as pistas de ski. O restaurante oferece café da manhã e jantar de qualidade. Todos os funcionários foram ótimos, merece nota especial o maitre Paulo que, com sua edução e profissionalismo, tornou a nossa experiência ainda mais agradável.
Stayed 3 nights in Jan 2020

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