After a long drive from the airport, through to the other side of Canggu, we arrived at the villas. We were greeted by a very friendly, helpful receptionist, who turned out to be the manager, and with many appologises, told us there had been a mix-up and our room, one of the bungalows, would not be ready until the following day. We were shown to the alternative room, which was very nice, and as the price difference between the 2 worked out at only about £2 we didn't complain. They sent a welcome juice to the room, which was a nice touch. Unfortunately, the air conditioning unit started pouring water, so we had to move again, but they sent porters to move all of our things. The following day we were moved to the bungalow, which was lovely and felt very private with only 5 in that area, next to 1 of the pools. We were not offered any trips, although there was a poster for a trip to nearby islands, and the trip discount, which was part of the information for booking with Expedia was not offered. The staff were very friendly and welcoming, there is a water cooler available for free refills, they can arrange for taxis, laundry, scooter hire, if required. Breakfast is simple, cooked fresh and tasty with options of eggs and toast of pancakes, with either fresh fruit, or fruit juice of the day. Overall a very nice stay, away from the hustle and bustle of main Canggu. There are several nice restaurants within short walking distance, or places along the beach.