Excellent value in a pretty setting
We stayed at the Ibis for four days and were very impressed by the premises. The area is close to everything we needed to go to and the hotel is on a large block surrounded by gorgeous trees. The staff were only too pleased to assist with any enquiry. Breakfast had a lot on offer and was delicious. The rooms were spacious and had all the required amenities, Bed was a little on the hard side, but that is expected at hotels but not as uncomfortable as to disturb sleep. Happy hour was a bonus at the internal bar and dinner is available. The hotel is a an absolute gem as far as requirements are concerned.
I have to make mention of a situation I witness at breakfast on the Sunday. There was a female with her elder parents having breakfast and the patience and control the staff had in dealing with an extremely unreasonable customer is to be commended. The female complained that there were no hash browns on offer that morning, so a whole plate was cooked up just for their table. Then she complained the poached eggs were too runny, so another batch were made only to complain they were too firm. I watched this woman make such unreasonable demands on the staff, who every time answered politely and tried their best to appease what was an obnoxious patron.
The only negative comment I can make is that I noticed the internal stairs were not cleaned daily or did not appear to be cleaned daily. You notice these things as you look down as you are climbing or descending stairs.
Comment from Hotel Management
26-May-2016 by GEM, Hotel Management
Thank you so much!
We'd love to see you again - anytime.
Guest Experience Manager