decent accommodation, specially for families.
stayed 2 nights at this hotel and the facilities were pleasing and comfortable. the breakfast was good, there was pool to use if we wanted to.
struggled to find parking within the premises and had to park off road. a bit far from capital hill and the tourist places. no good places to eat near by. the WiFi didn't work one night, there was no reception after 10, next day they gave me a WiFi access code. the access points were not well placed and i experienced drop outs frequently.
Comment from Hotel Management
19-Apr-2016 by GEM, Hotel Management
Thanks so much for the review, it is very much appreciated.
I hope you can accept our sincerest apologies for the challenges you encountered with us. It does not represent the quality of service and standard we aim to achieve at our hotel. I have forwarded your comments to out IT department. We have recently upgraded to a wider bandwidth with access points in every room. I do apologise if your stay was prior to this and for your inconvenience but can assure you this has been rectified.
Thanks so much again for your comments. I am so pleased you enjoyed our super breakfast and the size of our rooms and I very much look forward to welcoming you back to the Hotel in the near future.
Guest Experience Manager