Ratings based on 2,342 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
71% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from sydney

Great hotel

Posted 06-Aug-2016
Very nice hotel to stay. Far from shops but a good drive there or take the bus there the bus top just outside the hotels door (not that far) beds was comfortable the tv omg that awesome useing the key bord as a remote to watch tv or to find movies even using the internet amazing.
Comment from Hotel Management
by GEM, Hotel Management
Thanks Jarad, The 200 complimentary movies, the free wi-fi, in fact the whole Guest Entertainment System is such a treat for our guests.. I am so pleased you got the most out of it. I look forward to meeting you next time. Sincerely, Debbie Sheilds, Guest Experience Manager
3out of 5
by A verified traveller from Wagga Wagga

Just OK

Posted 04-Aug-2016
Pros: Location was good for what we were doing in Canberra
Cons: Heating, television
Location: Close to Manuka and discount shopping centre
Heating in the room was particularly inefficient and the television operating system using a keyboard was quite difficult to use. The room was very small for a family of 5.
Comment from Hotel Management
by GEM, Hotel Management
Dear Paul, Thank you for sharing your experience at the ibis Styles Canberra. I am sincerely appreciative of this, as it allows for the identification of target areas for improvement. Please accept my genuine apologies that your recent stay did not meet your expectations. Regards, Debbie Sheilds, Guest Experience Manager
4out of 5
by A verified traveller

Posted 01-Aug-2016
It was good hotel. Nice and quite location in Canberra. Close to Manuka shopping district and parliament house.
Comment from Hotel Management
by GEM, Hotel Management
Thanks Anonymous, Our location is fantastic alright. We are in a quiet older suburb but right next to a lot of the great things Canberra has to offer. Thanks for taking the time to write a review and we look forward to welcoming you back soon. Debbie Sheilds, Guest Experience Manager
5out of 5
by A verified traveller

Great for groups

Posted 19-Jul-2016
Pros: Warm, outstanding breakfast
Location: Close to airport. Central location
Stayed with sporting group. Very helpful staff. Many different options of room provide for everyone. Daily replacing of water in fridge a nice surprise.
4out of 5
by A verified traveller from Riverina

Cozy but noisy

Posted 18-Jul-2016
Pros: Nice location, comfy bed and pillows, strong water flow in shower, great selection of movies.
Cons: Perhaps the hotel could install devices that prevent doors from slamming loudly. Alos, windows to be deadlocked, especially on ground floor
Location: A short drive to Manuka cafes, City centre, Woden, Queanbeyan and Fyshwick factory outlet shopping. Great spot for day trips in all directions
Overall the hotel is cozy and in a lovely location, but there was a lot of noise that disrupted my sleep several times during my second night there. Young children crying, other guests yelling, doors slamming all night and one very loud slam at 3am that caused me to be wide awake for an hour. I've stayed here before and didn't have a problem with noise. Shower heads give out a decent strong water flow. Beds and pillows are very comfy. The tv system is a little confusing and my movies kept stopping every 25mins or so, tried calling reception for help but noone answered. The selection of movies is great, though.
4out of 5
by A verified traveller

Very friendly staff

Posted 14-Jul-2016
Hotel is very clean, excelent staff!!! Breakfast wasn't that good!!! Not to much tables for all guest! It was a really busy to the staff! What I found out is that need more people to work in the restaurant! A part from all that the hotel is excelent
4out of 5
by A verified traveller

Nice enough

Posted 13-Jul-2016
Nice enough room, bar and lounge area nice but just don't order coffee because the staff had no idea how to make coffee, worst cup I've ever had
5out of 5
by A verified traveller from Shellharbour nsw

Value

Posted 13-Jul-2016
Pros: Close to everything
Cons: Toilet wouldn't flush by the morning
Location: Close to where we wanted to go ie: mint museums shops.
We found the ibis to be clean and comfortable, everything was there, restaurant, bar and a nice breakfast (free) our two grandsons enjoyed their stay as well as nanny and grandpa.
3out of 5
by A verified traveller

Posted 10-Jul-2016
Pros: Hotel was clean and close to the city
Room was nice and comfortable, free wifi was awesome. It was advertised that breakfast was included however, when we arrived at breakfast we were told we had to pay $6 extra per person for a hot breakfast. Upon check-in they didn't mention anything, just that breakfast was included.
Comment from Hotel Management
14-Jul-2016 by GEM, Hotel Management
Dear Anonymous, Thank you. Our free Wi-Fi and Guest Entertainment System has been hugely popular and with over 200 free movies why wouldn't it be? It sounds like you had a Continental Breakfast included with your package. I'm sure you found the additional $6 worth it for our full buffet breakfast. I hope to see you back with us again soon. Regards, Debbie Sheilds, Guest Experience Manager
3out of 5
by A verified traveller

Ok hotel if you need to be in Narrabundah

Posted 21-Jun-2016
Location: Local Narrabundah shops about 15 minutes walk away
Slightly old rooms - room doors are opened with a key rather than swipe access. Good to have free WiFi.
Comment from Hotel Management
24-Jun-2016 by GEM, Hotel Management
Dear Anonymous, Our free unlimited wi-fi is a winner alright, our guests are loving it. Thanks for the review. Regards, Debbie Sheilds, Guest Experience Manager