We waited 25 min to be checked in because there was no attendant present. Another guest trying to check in had to find her. When she did appear we were not greeted just asked what my name was, ID, told the rules etc. I felt as if she was incoveinced were we checking in. Not have a good stay just here is your room. The hotel however is very clean, beds comfortable, pool and hot tub were wonderful, TV pretty small if you're a tv watcher, breakfast great (Except for the kitchen/Food attendant, very rude as she was making her own food before guests & was rude to my grandchild when she asked where sonething was). Overall, if you can get past the 2 rude workers we encountered your stay will be wonderful!