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"During a family celebration, we recently stayed at Saratoga Casino Hotel, and the staff truly went above and beyond in every possible way. From the moment we arrived, staff made us feel genuinely welcomed. They checked in to ensure everything was perfect and handled every request with kindness. What stood out most was the exceptional cleanliness of the entire hotel including our room. Housekeeping maintained it to a meticulous standard. It was clear that the staff goes beyond routine cleaning—they aim for perfection. Definitely one of the best hotels we have stayed at during our travels. Had a celebratory dinner at Morton's Steakhouse, Exceptional service and atmosphere that elevated the entire experience. Every detail—from the attentive staff to the perfectly cooked dinners—made this one of the best dining experiences. Upon noticing that it was a family celebration they created a personal touch by printing special graduation menus."

"The place was so nice and comfortable. The bar was great - also nice to listening to music. "

"Enjoyed the French toast, son enjoyed scrambled eggs and waffles. Good hot food. Accommodations were excellent."

"Lovely, charming hotel with a great atmosphere in a lovely setting. Great place to have a break from it all."

"I think the front desk staff was good, but my room smelled a little weird, the entryway light wasn’t working, there was one glass and no ice bucket, and definitely hadn’t been vacuumed - there were chip crumbs under the desk, and toenail clippings next to the bed, which I didn’t see until the morning when the room was brighter. While the price was good, the cleanliness of the room wasn’t."

"Cool spot in an excellent location. Girl who checked me in was very helpful. Would stay there again."

"Clean room great breakfast "

"I love the Queensbury. I just wish there was more shelving in the bathroom as there is no where to place any thing."

"Beautiful hotel!!! Great staff!! Perfect place to stay. Right in the heart of town!!"