1 Rue De Courtonne, CS 43086, Cedex 2, Caen, Calvados
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 217 out of 538 reviews" "
10 - Excellent
217
Rating 8 - Good. 220 out of 538 reviews" "
8 - Good
220
Rating 6 - Okay. 66 out of 538 reviews" "
6 - Okay
66
Rating 4 - Poor. 23 out of 538 reviews" "
4 - Poor
23
Rating 2 - Terrible. 12 out of 538 reviews" "
2 - Terrible
12
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Des
5 Jan 2024
Des
Stayed 1 night in Jan 2024
Response from Emma - La Reception on 21 Jan 2024
Bonjour Des,Un très grand merci pour votre note !Belle journée,
We stayed the night before our early ferry back to the UK. The hotel was easy to find and we had good directions to the car park. The room was spacious and clean. It was a 5 min walk to some lovely restaurants.
JAYNE
Stayed 1 night in Sep 2023
Response from Emma - Front Office on 1 Oct 2023
Dear Jayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon,Sincerely,
Our second time here. We only stay as an evening stop before our early morning ferry back to the UK. Find it clean, friendly and great value for money for two rooms for a family.
Stuart
Stayed 1 night in Aug 2023
Response from Pierre on 4 Sept 2023
Dear Stuart. We're pleased to read that you enjoyed your stay with us, thank you for coming back ! Until next time - Pierre.
Nice modern hotel right by the waterside and minutes walk into Caen centre and to the chateau. Would definitely use it again. Only negative was management allowing noisy work to be undertaken in the room above mine from 8am.
Paul
Stayed 1 night in Aug 2023
Response from The reception on 18 Aug 2023
All the team thanks you to take the time to evaluate us.Hope to see you again in our etablishment.Best regards,
8/10 Good
Gordon
6 Aug 2023
Gordon
Stayed 5 nights in Jul 2023
Response from La reception on 26 Aug 2023
Toute l'équipe vous remercie d'avoir pris le temps de nous évaluer. Au plaisir de vous revoir dans notre établissement.Bien cordialement,
Dear William. Thank you for such a nice comment following your stay with us. We hope to see you again soon. Pierre - Front desk manager
10/10 Excellent
Mark
28 Jun 2023
Mark
Stayed 1 night in Jun 2023
Response from David HUET Directeur-General Manager on 4 Jul 2023
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
WE would be happy to stay there again. The lady receptionist who we met on arrival was amazing and did everything to help us sort out a non connected problem
Paul
Stayed 1 night in Jun 2023
Response from Ibis / Mercure Team on 4 Jul 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.
Location was great for us. Starting point for our WWII driving tour. Bars and restaurants within walking distance. Staff is friendly, on-site parking a plus if driving.
Sadie
Stayed 2 nights in Jun 2023
Response from Ibis / Mercure Team on 4 Jul 2023
Dear,Thank you for your review of our hotel.We are delighted that you enjoyed your stay and hope to welcome you again very soon.Please accept, Madam, Sir, our best regards.
10/10 Excellent
Andrew
19 Jun 2023
Andrew
Stayed 1 night in Jun 2023
Response from Pierre on 24 Jun 2023
Dear Andrew. Thank you for your review following your stay wit us. Kindest regards. Pierre.
10/10 Excellent
Sian
16 May 2023
Sian
Stayed 1 night in May 2023
Response from La reception on 12 Jun 2023
Nous sommes ravi d'apprendre que votre séjour dans notre établissement c'est bien passé.Au plaisir de vous revoir.
6/10 Okay
Yury, Langhorne
Travelled with partner
7 May 2023
Disliked: Property conditions & facilities
I do not recommend this hotel.
Yury
Stayed 2 nights in May 2023
Response from Pierre - 1er de Réception on 3 Jun 2023
Dear Yury. Sorry that your experience with us didn't meet your expectations. Do not hesitate to reach out to let us know what could be improved. Regards.
Staff was extremely pleasant and helpful. Very good location near restaurants and shopping.
Frank
8/10 Good
Carl, mercer island
Business traveller, Travelled with partner
15 Oct 2022
Liked: Staff & service
right in heart of city plaza surrounded by restaurants and end if harbor. doing renovation so things a but messy. very nice rooms, shower requires you to lean into edge if bathtub to be fully under water.
Great location, walkable to restaurants, shopping and 3 historic sites (re: buildings circa 1066 from William the Conqueror). There is also a convenient parking garage at a reasonable price(. About 1 mile from the train station, also walkable.
It was located heart of Caen. They had their own parking which you need. Parking on the street is limited.
The staff was friendly and helpful. The breakfast buffet was plentiful and had good upscale variety. It is far better then the typical continental breakfast in the USA.
The room was comfortable and the mattress was firm and comfortable. Had a good shower.
This is a nice, basic hotel in Caen. The rooms are small, but clean. The location is great - right across the street from the Sunday market and lots of restaurants, and it’s an easy walk to the castle.