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Free WiFi
Free WiFi
Free WiFi
Free WiFi

Guest reviews

2.7/5
73 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Breakfast Available
Parking Available

Map

Explore the area

Popular LocationMusee des Beaux-Arts et de la Dentelle3 min walk
Popular LocationEglise Notre Dame3 min walk
Popular LocationCalais Lighthouse9 min walk
AirportCalais (CQF-Calais - Dunkerque)20 min drive

Choose dates to view prices

  • Superior Double Room

    Room amenities

    • 129 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Double Room
  • Superior Twin Room

    Room amenities

    • 129 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Twin Room
  • Family Room, Connecting Rooms

    Room amenities

    • 258 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsFamily Room, Connecting Rooms

About this area

Calais

Located in Calais's Calais City Center neighbourhood, Citadel Hotel is near a train station and near the beach. Musee des Beaux-Arts et de la Dentelle and Calais Lace Museum are cultural highlights, and some of the area's landmarks include Eglise Notre Dame and Calais Lighthouse.
Visit our Calais travel guide
View in a map
Popular Location

What's nearby

  • Musee des Beaux-Arts et de la Dentelle - 3 min walk
  • Eglise Notre Dame - 3 min walk
  • Calais Hotel de Ville - 9 min walk
  • Calais Lighthouse - 9 min walk
  • Burghers of Calais - 9 min walk

Getting around

  • Calais City Station - 5 min walk
  • Lille (LIL-Lesquin) - 73 min drive

Restaurants

  • Familly Pub - 1 min walk
  • Histoire Ancienne - 1 min walk
  • L'Hovercraft - 1 min walk
  • Café de Paris - 2 min walk
  • Place d'Armes Market - 3 min walk

About this property

Citadel Hotel

Calais hotel in Calais City Center, near Port of Calais
Self parking and free WiFi in public areas are available at this smoke-free hotel. All 9 rooms offer complimentary wireless Internet access, TVs and free toiletries.
Citadel Hotel offers 9 forms of accommodation with free toiletries. This Calais hotel provides complimentary wireless Internet access.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 7 per night
  • Limited parking spaces

Food and drink

  • Breakfast available for a fee: EUR 7 per person

Conveniences

  • Newspapers in reception

Guest services

  • Front desk (limited hours)

Languages spoken

  • English
  • French
  • Italian

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer (on request)

Entertainment

  • TV

Policies

Check-in

Check-in between 4 PM and 8 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets stay for free
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: EUR 7 per person (approximately)
  • Self-parking fee: EUR 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Citadel Hotel Calais
Citadel Calais
Citadel Hotel Hotel
Citadel Hotel Calais
Citadel Hotel Hotel Calais

Frequently asked questions

Can I cancel my reservation for free at Citadel Hotel and receive a full refund?
Yes, Citadel Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Citadel Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, pets are allowed at this property.
How much is parking at this hotel?
Self-parking is available for EUR 7 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 4 PM to 8 PM.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this property located?
Located in Calais City Center, this hotel is within 1 mi (2 km) of Musee des Beaux-Arts et de la Dentelle and Port of Calais. Eglise Notre Dame and Calais Hotel de Ville are also within 10 minutes. Calais City Station is 5 minutes by foot and Calais Les Fontinettes Station is 25 minutes.

Guest reviews

Overall score and ratings for Citadel Hotel

2.7
Guest rating
5 - Excellent
4
4 - Good
20
3 - Okay
15
2 - Mediocre
20
1 - Poor
14
3.6
Cleanliness
2.8
Service and Staff
2.9
Property condition

3/5

    Convenient

    Very central, close to shops and restaurants . Only 10 drive from the Eurotunnel.

    Stayed 1 night in Aug 2018

    1/5

      Even for just 1 overnight stay en-route and at (as low as) £35.00 We will NOT use this hotel again. The lights in the room were not working. Electricity wiring looked a bit dodgy. Had to leave the window open because it felt unclean. It's on the noisy road with bars and pubs. Basically didn't sleep well. Shower was leaking. Overall rubbish.

      Stayed 1 night in Aug 2018

      3/5

      • Liked: Cleanliness, room comfort
      • Disliked: Property conditions & facilities

      The room was clean. You get what you pay for.

      Stayed 1 night in Jun 2018

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
      Value for money

      We had 3nights at Citadel, but we had 2nights in a double room and one night in a twin. Nice crisp white bed linen and towels. Twin room felt more spacious and as it had two windows. Nice accommodation for the price. Very central for Ferry port, and bars and restaurants. Very helpful staff.

      Stayed 1 night in Jun 2018

      1/5

      poor hotel no reception

      pass not working ,bed was terrible, double glazing not seal properly I will not recommend this hotel to anyone not worth a star

      Pros: nothing

      Cons: they need to spend money on they bed and doors pass ,etc.........

      Location: not bad location

      Stayed 1 night in May 2018