Cala del Francés

The property has two buildings, an old building form the '70s and a brand-new building. I was given a room in an old part of the building and at the time of check or during reservation this was not clear - next time it would be nice if you can give a heads-up to guests so they can upgrade ahead of time. Even though old area of hotel was remodeled, hallway and elevator smelled of stale, wet and mold. Carpet seemed overused and stained, and the elevators ran slowly. The room had a Basic mattress and pillows. The bathroom shower tends to flood the bathroom if the showerhead was not aimed directly at the drain. Breakfast was great, so was dinner (which I had to pay additionally). The bar food and drink offerings were pretty decent as well. Staff at the bar by the pool felt always overwhelmed and busy. Service was ok, but very slow. My partner didn't manage to get coffee couple of times, as servers were ignoring him and helping other customers. I was lucky to get their attention.

This is quite a basic Hotel but it is very clean with good facilities such as the swimming pool, which was well maintained. There was a very good selection for breakfast. It is in a great location for the old town with the beach, bars and dining within easy walking distance. The air conditioning was a bit dated and therefore not as efficient as more modern systems. The staff were very friendly and helpful.

It was a lovely 3 days, room, breakfast , staff,town. I would only suggest to have a charming space por evening drink and tapas