Deluxe Twin Room | Egyptian cotton sheets, premium bedding, memory-foam beds, minibar
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Reviews of Grand City Hotel

3 out of 5
Grand City Hotel
Bostan Ibn Al Quraish El Tahrir Square, Cairo, Cairo Governorate

Reviews

6.0
Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 4 out of 10 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

DARA, Dublin

Stayed 8 nights in Oct 2023

10/10 Excellent

Samir

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
My stay was great and everything was wonderful
Stayed 3 nights in Oct 2023

10/10 Excellent

Marwa B

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid at all cost! I arrived late in the day only to find out that they did not have my pre-paid room available. Just hours before my arrival I had whatsapped them to make sure that everything is fine and they lied to me saying my room would be waiting for me. When I arrived, they said they have no room and would give me a room in a sister property which looked much worse. I asked them if they can organize a stay in a nicer hotel and they refused. Just to make sure: I had a confirmed reservation, just saying this again! Also, the lobby looks not even close to what they show online. Avoid at all cost.
Stayed 3 nights in Jul 2021

10/10 Excellent

ehab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff is very helpful and friendly , room is clean, place is near by lot of landmarks , seems they reinvoate rooms recently
Stayed 1 night in Sep 2020
Response from George on 19 Sept 2020
Dear Mr Ehab Thanks for your kind review Thanks Hotel Management

10/10 Excellent

dewi chandrawaty

Liked: Cleanliness, staff & service, property conditions & facilities
All good, staff good, fast respon, polite
Stayed 1 night in Apr 2024

2/10 Terrible

Yasar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was so dirty and bad that as soon as we saw the room we left. It was mold on the walls and dirty bed linens amongst all. And first when arriving to the hotel they said it’s full despite we booking weeks in advance and got confirmation, so they send us to walk to their other venue 5 min away. Staff was nice but this place is bellow any standards.
Stayed 3 nights in Nov 2022

4/10 Poor

VERONICA

Travelled with group
Disliked: Staff & service, property conditions & facilities
Da questo hotel ci hanno spostato al New City Hotel, sempre stessa gestione. La struttura è in posizione centrale in un vecchio palazzo, in una zona molto rumorosa e trafficata. Pulizia discreta. Potrebbe essere tenuto molto meglio, basterebbe una tinteggiatura e sistemazione alle camere con ammodernamento dei mobili...Personale sempre presente e disponibile.
Stayed 6 nights in Mar 2022

8/10 Good

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel bien situé
Très Bien situé dans le caire a côté de la place tahir Par contre la rue est très bruyante C'est néanmoins un excellent endroit car c'est pratique et le prix est vraiment bas mais la chambre est correct.
Stayed 3 nights in May 2021
Response from George on 18 May 2021
Merci beaucoup