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Reviews of City Palace Hotel

4 out of 5
City Palace Hotel
1 El Amir Qadadar Street , Tahrir Sq., Cairo

Reviews

4.0
Rating 10 - Excellent. 1 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 10 out of 16 reviews" "

3.8/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was an absolute dump. They should be charging $5 usd or less. We arrived to the hotel and were soon brought to a neighboring property a block away. Conditions were gross. We just needed a place to put our bags but this place did not feel safe or secure. There was mold everywhere….
Stayed 1 night in Feb 2024

2/10 Terrible

Mansoor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor and bad service
Stayed 2 nights in May 2023

2/10 Terrible

misfer

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad hotel and not as seen in pictures, I don’t like the area.
Stayed 8 nights in Apr 2023

4/10 Poor

Nadia

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was awful. No cleaning around the property and in it Cafe is dirty and cats walking on food preparation areas. Unfortunately it will be no returning for me.As much as I like convince and perfect location . Sadly i will not recommend this hotel 😕
Stayed 3 nights in Apr 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied.
Stayed 2 nights in Mar 2023

2/10 Terrible

Yuri

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Muhammad Hamzah

Travelled with group
Liked: Property conditions & facilities
Stayed 4 nights in Jan 2023

6/10 Okay

Mohamed

Business traveller
Disliked: Staff & service
quick and short
It was moderate for the purpose of the short trip and stay.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful, the building old and small
Stayed 2 nights in Nov 2021

2/10 Terrible

Rema, San Bruno

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel.. it’s apartment building the owner rents few apartments and made it hotel. I wouldn’t consider it a hotel or even a motel. The only good thing about this is the location of the hotel because it’s in the down town. That’s it
Stayed 5 nights in Nov 2021

2/10 Terrible

Raimondo

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel pessimo, bagno terribile, colazione inesistente per un italiano
Stayed 4 nights in Apr 2024

2/10 Terrible

Mohanad

Stayed 1 night in Dec 2023

2/10 Terrible

frederic

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if you want to experience a nightmare book the CITY PALACE HOTEL!!
Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Het was ronduit een smerig vies vuil hotel stopcontact in de badkamer lag open rond de wc lag een smerige plas water ( als het water was ) de douche was echt vies en we hebben dus ook niet gedoucht daar op de foto zag het ontbijt er erg goed uit helaas ook een nepfoto net als de foto's van de kamers gelukkig waren we er maar voor 1nacht dit hotel is klaar voor de sloop moet verboden worden om hier mensen te laten verblijven...o sterren is nog te veel
Stayed 1 night in May 2023

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo atendimento e estrutura.
Péssima estadia. Hotel precário, funcionários imprestáveis, elevador vc tem que chamar alguem p/passar o cartão p/ o elevador subir, quarto sem janela, cheiro de cigarro,banheiro alaga com facilidade, Acabei fazendo meu check out antes do previsto, pefi uma toalha de banho e IM tapete cedo e a funcionária da limpeza disse que ia me arrumar. Chego a noite p/ tomar banho e peço para o rapaz que está na recepção p/me arranjar as toalhas. Além de demorar me informa que não tinha nem toalha e tapete p/me arranjar pq estava fechado a lavanderia e onde guardam as toalhas e p/ começar no 1° dia do tinha 2 toalhas de rosto. Fiquei indignado e fiz o check out antecipado. Este hotel foi o pior que já fiquei e a equipe é péssima e extremamente imprestável.
Stayed 4 nights in Nov 2021

8/10 Good

Tamon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021