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Reviews of Lake Cadillac Resort

2.5 out of 5
Lake Cadillac Resort
6319 M-115, Cadillac, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 75 reviews" "
Rating 8 - Good. 29 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 4 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a wedding. Didn’t spend anytime in our room or area. Just needed a clean place to shower and sleep! This met our needs for sure.
Stayed 1 night in Oct 2023
Response from ls on 12 Oct 2023
Thank you for the positive feedback, we are happy to have been able to have met your needs during your visit!

8/10 Good

Janet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, staff friendly. We were unable to unlock the deadbolt using the key & had to ask for help. Toilet handle was broken & had to flush manually. Could have used a luggage rack. Property is good location & would stay again.
Stayed 2 nights in Sep 2023
Response from LS on 12 Oct 2023
Aside from the issues in the room we are glad that you would return. We apologize for the inconveniences.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly and helpful staff. I would stay again
Stayed 1 night in Sep 2023
Response from LS on 12 Oct 2023
Thank you for your positive review! We hope to have you as our guest in the near future!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area. Nice State Park near by
Stayed 1 night in Aug 2023
Response from LS on 12 Oct 2023
The area is beautiful, and we have a great view of the sunset at our location! We Thank you for leaving a review.

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Nice renovations. Great staff. There were some questionable guests on the premises that included law enforcement involvement. Turned out to be some local people but it made us a little uncomfortable. Overall a good stay. We enjoyed it.
Stayed 1 night in Aug 2023
Response from LS on 12 Oct 2023
We were aware of the incident and do apologize, however we cannot control the actions of guests. Staff/Law Enforcement did their best get the issue resolved as quickly as possible. We are glad that aside from that you enjoyed your stay.

10/10 Excellent

Trudy Van Da

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from LS on 17 Oct 2023
We value your feedback and hope to see you as a returning guest!

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Patrick

Stayed 2 nights in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities
right on the water
Stayed 1 night in Aug 2023

10/10 Excellent

Janis

Stayed 1 night in Aug 2023

10/10 Excellent

James, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lake views, very clean, staff was very helpful.
Stayed 2 nights in Aug 2023

8/10 Good

Bryce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A neede respite.
This stay was simply for some place to sleep and shower. Our activities kept us active and away from Cadillac Sands for the most part.
Stayed 2 nights in Aug 2023

6/10 Okay

Krista

Disliked: Cleanliness, staff & service
There were ants in our bathroom. We asked for service the second day. Trash and towels. Never received them. Wi-Fi is horrible. When asked for the Wi-Fi password the employee wouldn’t give it to us and said it wasn’t private. It was so we didn’t have Wi-Fi all weekend. Beach area not really swimming friendly for kids but they did like the pool. Breakfast is nothing special.
Stayed 2 nights in Aug 2023

4/10 Poor

Marni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointing - thin walls, no Wi-Fi, & metal keys
TLDR: Insanely thin walls = hear everything (even neighbors' bodily functions), no wifi (w/o notice), metal keys (+ lost key charge), friendly staff, clean. The front desk clerk was friendly, and the hotel was clean, which I appreciated. However, they are the only two positive aspects of my stay. My main complaint was how shockingly thin the walls were. I have stayed in many hotels and expected to hear some noise from neighboring rooms and the hallway, but this was like nothing I had experienced before. The walls were so thin that I heard entire conversations, toilet flushes, and even bodily functions (yes, I'm serious) from the neighboring room. Even with earplugs, I could not get any sleep. Second, the hotel's wifi was not working. It would have been considerate if I had been notified beforehand - such as when I called to confirm my reservation or during check-in. Also, the hotel's website touting free wifi should have noted the outage. Rather than an honest and forthcoming staff, I learned of the wifi outage from a tiny sign in my room. This was aggravating because I had to work and use my mobile-hot spot data. Lastly, the hotel uses metal keys instead of keycards. Although this is minor, I was concerned since I misplace items often, and the hotel charges a fee for lost keys. Overall, I had high hopes for this hotel based on the staff and appearance, but I was let down by the thin walls, noise level, and no internet.
Stayed 1 night in Aug 2023

10/10 Excellent

Margaret Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and beautiful place
Everything about this resort stay was PERFECT! We were only there overnight, but really enjoyed it! It was very clean and the hot tub was such a nice added touch that I wasn’t expecting. Highly recommend!
Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Dona

Stayed 1 night in Jul 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxing place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in Jul 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room, very quiet and very nice view. Some vehicles on property were questionable
Stayed 1 night in Jul 2023

6/10 Okay

Herbert

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness
Property was not a 4 star hotel as Orbitz rated it. Property has been renovated and is a great improvement from the last time that I visited it. I do believe that the property/room prices are too high.
Stayed 1 night in Jul 2023

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They’ve given up!
Place has no attention to detail. Run down. Bad food. People at desk no help. Too bad.
Stayed 2 nights in Jul 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Urszula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa H

Stayed 1 night in Jul 2023

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Darlene

Stayed 1 night in Jul 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jill

Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent staff very kind and attentive, great room, but they need to work on there beach frontage! Overall 9 0ut of 10.
Stayed 3 nights in Jul 2023

4/10 Poor

carol

Liked: Cleanliness
Stayed 3 nights in Jun 2023

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023

6/10 Okay

Carole

Liked: Staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly desk clerk at checkin. Breakfast leaves something to be desired.
Stayed 1 night in Jun 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Jun 2023

8/10 Good

kat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

jeff

Stayed 1 night in Jun 2023

10/10 Excellent

Anya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a classic lake motel but it has been updated with new paint, floors and bathrooms. It felt very clean and comfortable. The view is beautiful and the staff were super kind and helpful. There are easy walking paths nearby. The restaurant next door was surprisingly delicious, and even though they were extremely busy, the college kids working tried their best and were good kids. Honestly, I booked it on a whim. We were on the way up to a wedding and we were extremely pleased with the entire stay. I would definitely stay there again.
Stayed 1 night in Jun 2023

8/10 Good

Angela

Liked: Cleanliness, room comfort
Good location, nice view
This motel is nice for a short stay. Location is good with a nice view of the lake. Balconies are very nice and the rooms were clean and updated, as well as quiet. The rest of the motel needs a makeover and could be cleaner. I'd highly recommend adding an additional mirror to the room. Having only a mirror in the bathroom is inconvenient. Continental breakfast wasn't the greatest, but it got us through.
Stayed 2 nights in Jun 2023

10/10 Excellent

cOLLEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Juliette

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Toni

Clean and friendly
Stayed 1 night in Jun 2023

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the location but everything else was terrible. Check in was the first problem. The woman who checked me in was not very nice, not friendly, could not find my Drivers license, she said we could not Check in. I found my license and we checked in but not before my sisters unloaded our stuff, a lot of stuff, then she said we had to drive to our room, so we loaded up the truck and drove to where our room was, it was stairs without hand rail, that was a problem , my one sister had a walker and I have a balance problem. Leftover from a stoke, we got into the room and it was handicapped which was fine but the shower chair was under the sink, towels in a small cupboard, no sitting in room except the bed, bed was awful, you could roll off it easy, so uncomfortable, we brought chairs from outside to sit on but they were cheap wobbly, hole in seat of another, just awful, we almost left but we were tired, the keys, given 2, were ok, that’s the reason why I give them the poor rating. I will never stay there again and pay their price. Thank you, Tammy Pagels
Stayed 1 night in Jun 2023

4/10 Poor

Robert

Travelled with group
Liked: Cleanliness
Wedding venue. music too loud until 11pm. We could not hear each other in our room. Guests noisy, running in halls and slamming doors after 1am. Guest looking in window and hitting window. Car head lights shine in window and honking horns at 3 am. Breakfast was less than most chains. This place was not relaxing. View to lake was obstructed by stairs and cars.