Exterior

Reviews of Days Inn by Wyndham Butler

2.5 out of 5
Days Inn by Wyndham Butler
100 S Fran Ave, Butler, MO

Reviews

6.2
Rating 10 - Excellent. 23 out of 163 reviews" "
Rating 8 - Good. 43 out of 163 reviews" "
Rating 6 - Okay. 44 out of 163 reviews" "
Rating 4 - Poor. 28 out of 163 reviews" "
Rating 2 - Terrible. 25 out of 163 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen, Ladysmith

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very comfortable, staff very accommodating, and helpful. I would stay there again.
Stayed 2 nights in May 2024
Response from Manager on 23 May 2024
Hello Kathleen,We are thrilled to hear that you enjoyed our comfortable beds and found our staff accommodating and helpful. Your kind words are much appreciated, and we look forward to welcoming you back on your next visit.

6/10 Okay

Erin

Business traveller
Liked: Staff & service
Disliked: Amenities
The pictures on line are NOT at all representative of the property itself. The room had a stale odor to it as did the entire facility.
Stayed 2 nights in May 2024
Response from Manager on 10 May 2024
Hello Erin, We appreciate your feedback and apologize for falling short of expectations. We value transparency and will ensure our online images accurately reflect our property. Your comments will be shared with our team for improvements. Thank you for bringing this to our attention.

8/10 Good

Gwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 8 May 2024
Hello Gwyn, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Colton,We are delighted to hear that you enjoyed your recent stay with us! Please feel free to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back in the future.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Hello Sara,Thank you for acknowledging our front desk team's hospitality. We strive to provide exceptional service to all our guests. Your feedback is greatly appreciated and we look forward to welcoming you back in the future.

6/10 Okay

kathy

Liked: Cleanliness, staff & service
Proprietor was very responsive and accommodating to a complaint of smoke smell and moved us to another room. We really appreciated that.
Stayed 1 night in Apr 2024
Response from Manager on 4 Apr 2024
Hello kathy, We are pleased to hear that our team was able to address your concerns promptly during your stay. Our goal is to ensure all our guests have a comfortable experience. Should you have any future issues, please don't hesitate to contact us directly for assistance.

6/10 Okay

William, Thornton

Travelled with family
Liked: Cleanliness
The restroom near the office was marked "out of order". After talking to management, it's pretty clear they have no intention of removing the sign. When there are 3 or more occupants in a room, it's important to have another option when someone is in the shower.
Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello William,We appreciate your feedback regarding the restroom situation. Your comments have been shared with our team for further review to enhance future guest experiences. Your suggestions are valuable for us to ensure a comfortable stay for all our guests.

8/10 Good

william

Stayed 1 night in Mar 2024
Response from Manager on 15 Apr 2024
Hello william, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean but wouldn't stay again
There were only three cars in the lot and they wanted us to stay on the second level and no elevator. No problem we can walk - just didn't understand why. Two of the light switches (one on the night stand) didn't work. It was clean and the bed was comfortable. Breakfast was not appetizing. We went to McDonald's down the street. But it also wasn't expensive so if you are just passing through and want a clean bed to sleep in - it works.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 15 Feb 2024
Dear Guest,Thank you for your feedback. We apologize for any inconvenience regarding the parking situation and the issues with the light switches. We're glad to hear that you found the room clean and the bed comfortable. Your comments about breakfast will be shared with our team for improvement. We appreciate your understanding and hope to welcome you back for a more satisfactory experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on 14 Feb 2024
Hello Michael, We're sorry to hear that your experience at our hotel did not meet your expectations. We would appreciate it if you could reach out to us directly to share your concerns and provide us with an opportunity to address any issues you may have encountered during your stay.

10/10 Excellent

Teresa

Very comfortable stay.
Stayed 1 night in Dec 2023
Response from Manager on 9 Jan 2024
Hello Teresa,Thank you for your kind feedback on your recent stay at our hotel. We are delighted to hear that you found your stay to be comfortable. We strive to provide our guests with a comfortable and relaxing experience. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness
Disliked: Amenities
People were nice when heater didn’t work and gave us a different room.
Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Hello angela,Thank you for sharing your feedback regarding our staff's prompt assistance with the heating issue. We appreciate your understanding and are glad we were able to provide you with a solution by offering a different room. Your comfort is our priority, and we hope to welcome you back for a more enjoyable experience in the future.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
No elevator for handicap travelers. Pretty run down hotel. Could use a facelift. Very noisy, thin walls. Like the separate toilet/bathtub and sink areas. Okay place for a one night stay. When I checked in, I had a lady drive up and tell me not to stay there. She claimed her daughter just stayed there and they had roaches. I didn’t see any.
Stayed 1 night in Nov 2023
Response from Manager on 30 Nov 2023
Hello David, Thank you for providing your feedback on your recent stay at our hotel. We apologize for any inconvenience caused by the lack of an elevator for handicap travelers and the noise from thin walls. While we appreciate your suggestion for a facelift, we strive to maintain our hotel's unique charm and character. Rest assured, we take cleanliness seriously and our team diligently addresses any pest-related concerns. We hope you consider staying with us again in the future.

6/10 Okay

Adam

Close to our lease. Noise
Stayed 3 nights in Nov 2023
Response from Hotel manager on 13 Nov 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t like anything about that place. The staff wasn’t helpful at all. The place w
Stayed 2 nights in Oct 2023
Response from Manager on 25 Oct 2023
Hello Kathy, We apologize for your disappointing experience. Our team strives to provide excellent service and we regret falling short of your expectations. We appreciate your feedback and will use it to improve our service.

8/10 Good

debby, Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hotel manager on 9 Oct 2023
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

6/10 Okay

Matthew, Topeka

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel feels old and outdated. The bathrooms are absolutely tiny. Fred Flintstone wouldve thought that mattress was hard.
Stayed 1 night in Sep 2023
Response from Hotel manager on 20 Sept 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Nicole

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the counter was rude, the whole hotel smelled like urine & cigarettes, the pool was already closed, the bottom of the wood furniture (side tables, desk, etc) were deteriorating like the room had been flooded at some point (& we were on the 2nd floor), doors don’t latch properly, microwave was dirty. The only good things I can say about this hotel is that is in a good location & the housekeeper was friendly.
Stayed 1 night in Sep 2023
Response from Hotel manager on 18 Sept 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Teresa

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our first night there our room's air conditioning did not work. It was 107 that day. They need to update the entire property. What I did like was the staff's willingness to make things right
Stayed 2 nights in Aug 2023
Response from Hotel manager on 11 Sept 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

Isabelle

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mildew smell and bugs everywhere
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Isabelle, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 Good

Taylor

Business traveller
Liked: Cleanliness, property conditions & facilities
There was nothing unique about this hotel but it was a decent value and was very clean. Breakfast was carbs only - no meat or protein and only bagels, waffle maker, cereal. My only real gripe was that the only towels were face/hand sized towels. I am 6'4" and used all to dry off with.
Stayed 1 night in Jul 2023
Response from Hotel manager on 29 Jul 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Lee, Norfolk

Stayed 1 night in Jul 2023
Response from Manager on 13 Aug 2023
Hello Lee,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Manager on 21 Jul 2023
Hi Maksim,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Poor

Whitney

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Disappointed
I’ve stayed in Days Inn before, I know it’s not as great as other hotels, but this place was disappointing. The clean sheets had pubic hair on them. The floors were not vacuumed well. The toilet constantly was running. The water pressure was not great. They clean every other day. When I asked for new towels I was handed clean towels that had long black hairs on them. It smelled like smoke throughout the building. It’s a place to stay, but if you have the option to go a little further north to Harrisonville- I’d highly recommend doing that.
Stayed 3 nights in Jul 2023
Response from Hotel manager on 11 Jul 2023
Dear Guest, Thanks for being a guest at our hotel.Our apologies for the inconveniences you had with the stay.Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you good staying experience which you really deserved.Kindly understand and give us another chance to prove ourselves.Sincerely,Hotel Manager

4/10 Poor

Jerry

Disliked: Cleanliness, property conditions & facilities
This hotel is not clean. Not from the moment you walk in. Leftover food was in our room, stains on the blankets and hair all over our shower.
Stayed 1 night in Jul 2023
Response from Manager on 10 Jul 2023
Hello Jerry, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

6/10 Okay

Ryan

Stayed 1 night in Jun 2023
Response from Hotel manager on 30 Jun 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

2/10 Terrible

Donald

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Curtains and chair were stained up and nasty. We were in a non smoking room but our room and the whole hotel smelled like an ashtray. This is a $50/night hotel that is charging $100/night. Avoid it if you can.
Stayed 1 night in Jun 2023
Response from Manager on 26 Jun 2023
Hello Donald, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

8/10 Good

Melody

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
I loved the staff at this property. They were very accommodating and very responsive to requests. The only suggestions I have are that the grout around the bases of the toilets could be scraped and replaced and the shower curtains could be washed more often. Other than that it was a good place to stay for the price point.
Stayed 3 nights in Jun 2023
Response from Hotel manager on 15 Jun 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

Derry

Disliked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from Hotel manager on 12 Jun 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities, room comfort
Not Able To Spend The Night
Such a strong smell of paint, we could not and did not stay the night. We were told by the manager that we had already paid as he tried to get us to stay, then later wanted a copy of our credit card. We left and found another place to stay for the night.
Stayed 1 night in May 2023
Response from Manager on 30 May 2023
Hello James, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, quiet area
Stayed 1 night in May 2023
Response from Manager on 21 May 2023
Hello Debra,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our area. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 Okay

Heather

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2023
Response from Hotel manager on 29 May 2023
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 Okay

Theresa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly. You could smell cigarette smoke as soon you walked in. I did not enjoy that. Room was not the cleanest. Hair found on towells and bathtub did not drain well. Pictures and walls had visible dirt on them.
Stayed 1 night in Apr 2023
Response from Hotel manager on 22 Apr 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 Good

Hector

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2023
Response from Hotel manager on 19 Apr 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean & Neat and helpful staff!!!!
Stayed 1 night in Jan 2023
Response from Manager on 12 Feb 2023
Hello Deborah,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 Terrible

Roy R.

Travelled with family
Disliked: Property conditions & facilities
Access was good but the entire facility smelled very strongly of cigarette smoke.
Stayed 1 night in Jan 2023
Response from Manager on 9 Feb 2023
Hello Roy R., I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

4/10 Poor

Sonda

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty towels left on floor, not vacuumed, smelled like cigarette smoke when it was supposed to be nonsmoking. Overall, building was pretty decrepit.
Stayed 1 night in Feb 2023
Response from Manager on 7 Feb 2023
Hello Sonda, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 Okay

Alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
older hotel, had everything needed to stay , was comfortable, tv didn't work
Stayed 1 night in Jan 2023
Response from Manager on 14 Jan 2023
Hello Alicia,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

6/10 Okay

Sarah

Liked: Property conditions & facilities
It was good enough and friends that stayed at the other hotel in Butler thought this property was far, far better. I hope that helps when choosing.
Stayed 1 night in Oct 2022
Response from Manager on 27 Oct 2022
Hello Sarah, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 Okay

JOSEPH

Travelled with family
Disliked: Staff & service
Adequate but limite amanitires
Room was adequate and clean nut breakfast is virtually non-existent as there was never coffee nir any type danish and often no milk for cereals
Stayed 2 nights in Oct 2022
Response from Manager on 18 Oct 2022
Hello JOSEPH,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast and your insights regarding our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4/10 Poor

Dwayne

Stayed 1 night in Oct 2022
Response from Manager on 10 Jan 2023
Hello Dwayne, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 Good

Collin

Stayed 1 night in Oct 2022
Response from Manager on 8 Oct 2022
Hello Collin,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Michelle, Bridgewater

Stayed 3 nights in Sep 2022
Response from Manager on 4 Jan 2023
Hello Michelle,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Butler 2 nights
When we were checking in we found that they had us on the second floor and no elevator. The person at the front desk scoured their reservations to see if a 1st floor had become available. YES, the day was saved as there was no other hotel in Butler. Room was clean, shower warm enough didn't try to see how hot it would get. I have seen other reviews about aged towels and sheets, same here. Clean is the main feature. The flip safety latch on our door was pulling off of the door and staff removed the door side as it was interfering with closing the door at times.
Stayed 2 nights in Sep 2022
Response from Manager on 12 Sept 2022
Dear Guest, It means so much to have earned your business. We appreciate the feedback regarding our staff and comments about our towels. We hope you will return so that we can provide you an even superior experience.

6/10 Okay

William

Stayed 2 nights in Sep 2022
Response from Manager on 11 Dec 2022
Hello William, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 Terrible

Katie

Stayed 2 nights in Sep 2022
Response from Manager on 4 Dec 2022
Hello Katie,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
Fantastic service, fast and friendly. Very pleasant stay. Clean and well kept. Will definitely return when doing business in that area.
Stayed 1 night in Aug 2022
Response from Manager on 20 Aug 2022
Hello Catherine, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our area as well as our service. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Good

Zoila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Manager on 14 Aug 2022
Hello Zoila, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terrible

Melane

Disliked: Amenities, property conditions & facilities
The cockroaches where an unwelcomed part of my trip I will never stay again.
Stayed 1 night in Aug 2022
Response from Manager on 11 Aug 2022
Hello Melane, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022
Response from Manager on 31 Oct 2022
Hello Elizabeth, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.