A beautiful exterior gives way to a plainer interior but our family room was spacious with a large double and two single beds, compact ensuite and walk in wardrobe. Very friendly helpful staff. Parking with a security barrier was available just across the street. Despite some nervousness about the one way system, we approached via the Pont de Bellerive, continued along Avenue Aristide Briand and turned right off Route Source de l'Hopital and found it easily. Had a lovely afternoon exploring Vichy and dined at a local Pizzeria (not on the recommended restaurant list from the hotel but enjoyable and good value)