Büsserach Holidays from £482

Issues with a/c units due to malfunction but staff were great to assist

Check to make aure that the room you’re booking has air conditioning or not, especially in the summers. Not all rooms have air conditioning and it’s an extra charge to get an air conditioned room. There is no staff in the hotel at night. And the hotel doors are locked at 10pm. So if you need something, yoobasically on your own. Otherwise for a short stay this was the only hotel close to where i wanted to be and the stay was ok

We mostly like everything about the stay, apartment size, amenties, location and proximity to Interlaken OST station. We were disappointed by the attitude of the restaurant staff at the hotel, especially one male staff member who seemed particularly rude. Either the staff need etiquette training or English language training. “I don’t care” is how this male staff member reacted to a situation. I have never heard any hotel staff member , anywhere in the world.

The main hotel building is beautiful and well maintained, creating a great first impression. However, the separate apartment buildings where our room was located felt much smaller and did not meet the standards I would expect from a four-star property. The staff were friendly and accommodating throughout our stay, and the breakfast was excellent—the highlight of the experience.

very convenient location and nice apartment. good for family with multiple kids. will love to come again