Title: Hotel Aqua Palace Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Aqua Palace Bayside hotel with full-service spa and free valet parking ![Land view from property](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/6b1d3f23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Land view from property](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/4330c785.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/w4224h2733x0y3-b2c0e8bd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Family Room, Ocean View | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/f2c39254.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/69ee12cd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Gwangalli Beach, Hotel Aqua Palace offers a peaceful getaway. Guests can unwind in the indoor public bath, dine at the Japanese restaurant, and enjoy amenities like dry cleaning, free in-room WiFi, and two indoor pools for a relaxing stay. 7.4 Good ## Popular amenities - Pool - Spa - Bar - Gym - Room service - Breakfast available £47 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4160504&PinnedHotelID=4160504&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 17 of 17 rooms ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/943e6f14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room With No View - Sleeps 2 ![Deluxe Twin Family Room, Ocean View | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/5dba4552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Family Room, Ocean View 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle Daily housekeeping - 237 sq ft - Ocean view - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Deluxe Double Room, Ocean View | View from room](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/11ebb7e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Ocean View 7.8 Good 6 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle Daily housekeeping - 215 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![Double Room (No view) | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/70399c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (No view) ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Double Bed ![Family Room (Ondol) | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/0e4932d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (Ondol) 10.0 Exceptional 1 review ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle Daily housekeeping - 710 sq ft - Sleeps 4 - 1 Single Futon ![Family Twin Room (No view) | Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/adefd34d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Twin Room (No view) ### Highlights Air conditioning Flat-screen TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle Daily housekeeping - 237 sq ft - Sleeps 3 - 1 Single Bed and 1 Double Bed ### Family Ondol - Sleeps 4 ### Deluxe Twin Room With Ocean View - Sleeps 3 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/81d44f63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Bridge Double (Ocean View) - Sleeps 2 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/7520fc7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean City Twin Room With Partial Sea View - Sleeps 3 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/9ea470f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Twin Room With No View - Sleeps 2 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/b92b5030.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Twin (No-view, Unremodeled Old Room) - Sleeps 2 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/b72666f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Bridge Twin (Ocean View) - Sleeps 3 ![Blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160504/25ca84ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View ROH (Ocean Bridge Double Or Ocean Bridge Twin) - Sleeps 2 ### Family Twin (No View) - Sleeps 2 ### Family Ondol - Sleeps 4 ### Deluxe Twin Room With Ocean View - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBusan-Hotels-Hotel-Aqua-Palace.h4160504.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBusan-Hotels-Hotel-Aqua-Palace.h4160504.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.15394%2C129.11899&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DJdu5dI4CzlTfj4kqxhwCNBUN6Q=) 225, Gwanganhaebyeon-ro, Suyeong-gu, Busan, Busan #### What's nearby - Gwangalli Beach - 1 min walk - 0.0 miles - Shinsegae Centum City - 3 min drive - 1.9 miles - Busan Exhibition and Convention Center - 3 min drive - 1.7 miles - Gwangan Grand Bridge - 4 min drive - 2.7 miles - Haeundae Beach - 5 min drive - 2.9 miles #### Getting around - BEXCO (Busan Museum of Art) Station - 4 min drive - Gwangan Station - 10 min walk - Busan (PUS-Gimhae) - 39 min drive #### Restaurants - ‪Bronx Brewing Co. - ‬1 min walk - ‪HQ Gwangan - ‬1 min walk - ‪Mad Dogs(매드독스) - ‬1 min walk - ‪봉구비어 - ‬2 min walk - ‪서래 갈매기살 - ‬2 min walk ## About this property ### Hotel Aqua Palace Upscale hotel near Gwangalli Beach Consider a stay at Hotel Aqua Palace and take advantage of an indoor public bath (no minerals), a coffee shop/cafe and dry cleaning/laundry services. Get out on the links at this hotel and enjoy amenities such as a driving range. The on-site restaurant, Japanese Restaurant, serves dinner. Free in-room WiFi is available to all guests, along with a bar and a health club. You'll also enjoy perks such as: - A seasonal outdoor pool, along with sunloungers - Free self-parking and valet parking - Full breakfast (surcharge), a local area shuttle and a lift - Wedding services, a banquet hall and luggage storage Room features All 112 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water. Other amenities include: - Bathrooms with free toiletries and hairdryers - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Premium Ocean Double Room | Premium bedding, desk, iron/ironing board, free wired Internet](https://images.trvl-media.com/lodging/5000000/4170000/4160600/4160506/203c8e78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homers Hotel Gwangan-dong - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 1,002 reviews £51 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=4160506&PinnedHotelID=4160506&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/15000000/14860000/14858900/14858808/e14ffe4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kent Hotel Gwangalli by Kensington Gwangan-dong - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 989 reviews £54 includes taxes & fees 16 Oct - 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Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 8 reviews £52 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=117710023&PinnedHotelID=117710023&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite | Beach/ocean view](https://images.trvl-media.com/lodging/6000000/5980000/5978200/5978190/a762c1d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pale De CZ Haeundae - Pool - Free WiFi - Air conditioning - Gym 8.4 Very good 648 reviews £66 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=5978190&PinnedHotelID=5978190&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Daily full breakfast available 7:30 AM to 9:30 AM for a fee: KRW 25,000 for adults and KRW 20,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Japanese Restaurant ### Things to do - Full-service spa - Golf driving range - Health club - Seasonal outdoor pool ### Family friendly - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - Business centre - Conference space ### Outdoors - On the bay - Pool loungers ### Full-service spa - Public indoor bath (no minerals) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 21 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable/satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 19 ### Check-out Check-out before 11 AM ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for KRW 33000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately KRW 25000 for adults and from KRW 20000 for children - Rollaway bed fee: KRW 33000.0 per night - Pool fee: KRW 40000 per day - Spa fee: KRW 12000 per day - Facilities fee: KRW 20000 per person, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from 01 March to 31 December Pool access available from 9:00 AM to 9:00 PM ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Aqua Palace Busan Hotel Aqua Palace Hotel Aqua Palace Busan Aquapalace Hotel Aqua Palace Hotel Hotel Aqua Palace Busan Hotel Aqua Palace Hotel Busan ## Frequently asked questions ### Does Hotel Aqua Palace have a pool? > Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Hotel Aqua Palace? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Aqua Palace on 26 Oct 2025 start from £46.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Busan-Hotels-Hotel-Aqua-Palace.h4160504.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Aqua Palace pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Aqua Palace? > Self-parking and valet parking are free at this property. ### What time is check-in at Hotel Aqua Palace? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Aqua Palace? > Checkout is at 11 AM. ### Where is Hotel Aqua Palace located? > Located in Gwangan-dong, this spa hotel is within 1 mile (2 km) of Millak Waterfront Park and Gwangalli Beach. Haeundae Beach and Shinsegae Centum City are also within 3 miles (5 km). Gwangan Station is 10 minutes by foot and Geumnyeonsan Station is 13 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Aqua Palace Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 241 8 - Good 261 6 - Okay 156 4 - Poor 77 2 - Terrible 68 ### 7.0/10 Cleanliness ### 7.8/10 Staff & service ### 6.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 6/10 Okay #### Sarah 30 Sept 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The bed was quite uncomfortable. Minimal pillows and towels which is kind of unusual for hotels. The plus is that the area has a lot of restaurants and food nearby. It is a busy area when we went in September. ##### Sarah Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gabriella 9 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The skywalk was beautiful ##### Gabriella Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kathlene 31 Mar 2025 Liked: Cleanliness, amenities Location was perfect ##### Kathlene Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### DongHan 25 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room was spacious and well managed ##### DongHan Stayed 2 nights in Mar 2025 ### 2/10 Terrible #### Daehoon 9 Jun 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room is too small compared to price. This hotel can not be 4 Star Hotel. I expect 4 Star hotel, but it is 2 star hotel. ##### Daehoon Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Susan 20 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was right on the beach and convenient to everything. We enjoyed our stay. The staff was very accommodating. Thank you for a wonderful stay! ##### Susan Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### JAEHYUN 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Less than a minute from beach. ##### JAEHYUN Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Donnell 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was beautiful ##### Donnell Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Joyce 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel! Enjoyed it very much ##### Joyce ### 8/10 Good #### Altantsetseg 19 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel's service so nice! ##### Altantsetseg Stayed 2 nights in May 2023 ### 8/10 Good #### SOOWON 30 Mar 2025 Disliked: Cleanliness Ocean view is really very very beautiful but bad smell continued at bath room which must be fixed.. ##### SOOWON Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Gifty 29 May 2025 Liked: Amenities Disliked: Staff & service, property conditions & facilities The front desk doesn’t have a bellman. They really aren’t helpful and don’t speak English well. ##### Gifty Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 8 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing view of ocean and bridge. Close to lots of great restaurants and cafes. At the step of beach. Can’t speak highly enough about this hotel. ##### Verified traveller Stayed 1 night in Mar 2024 ### 8/10 Good #### Mary A 25 May 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### A room with a view Great room nice big size with a great view of the beach and bridge. Room was very clean as the maid service came to our room daily to fix the bed and give us clean towels even though we did not request it. ##### Mary A Stayed 5 nights in May 2024 ### 8/10 Good #### Anton 13 Oct 2024 Liked: Room comfort #### All good except the bathroom smell (really bad) Location was amazing and the room was clean. I only have one complaint, which is the chronic sewage smell in the bathroom. I’m not sure whether is was just our bathroom but the smell was absolutely horrible. ##### Anton Stayed 1 night in Oct 2024 ### 8/10 Good #### Rose 14 May 2024 Liked: Cleanliness, property conditions & facilities Property outside looked old but the rooms are clean and somewhat modern looking. I would prefer for them to hv a shower curtain as I don’t like the bathroom to be wet after each showers. After walking around Busan, I personally like the vibe in Haeunda better. Very chill and colourful. ##### Rose Stayed 2 nights in May 2024 ### 4/10 Poor #### Philip 2 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Deception, this hotel needs some love The only great thing about the hotel is the view and the location. As a foreigner tourist, I don't recommend going there, the staff service was cold and rude. They don't speak any English. They charge 20 000 Korean won to use the gym per person as it was never said anywhere in the booking site. The lady was pressuring us to pay now. The hotel is not a 4 star hotel in any way. The reception hall feels like a cold shopping mall. The only nice thing about the room is the view, the bed was not comfortable and the room is pretty in bad shape. This hotel needs some renovations the elevator was rusty. I recommend paying a little more and going elsewhere! ##### Philip Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### YOUNGKEUN 23 Jan 2024 Liked: Staff & service, property conditions & facilities #### good view The beach view is great. It was difficult to sleep because of the woman's sex groan in the next room and listening to it with my child was not good for my child's education. 해변뷰 좋습니다. 방음이 안되서 옆방 섹스 교성으로 잠자기 힘들었고 아이랑 같이 듣게 되니 자녀 교육상 좋지 않겠더라구요. ##### YOUNGKEUN Stayed 2 nights in Jan 2024 ### 8/10 Good #### Verified traveller 11 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place, language difficulties. This hotel was super nice and I would definitely come back here. Points to mention: - Sauna/Jjimjilbang: You get 30% off the prices while staying here, but you do have to pay to enter. So, just a heads up if you expected it to be included. - Hotel staff: The day we checked in was fine and there was a good English speaker, but the rest of the stay was iffy. Most of them had very limited english skills as well as the staff that manned to spa side of the desk. So, expect to be treated bluntly 😅. Have Google translate ready and I wish you the best. Overall, super nice hotel and I would definitely stay here again with the convenience and big spa right there even though we needed to pay each use. Worth it in the end with affordable room rates. ##### Verified traveller Stayed 3 nights in Nov 2023 ### 2/10 Terrible #### Verified traveller 24 Jun 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Stains, uncomfortable bed, bad smells The bed was painful to lay on. The room was dirty, the walls were dirty, the cushions had stains everywhere. It is very loud, you can hear each person in the hall and room on either side. The hallway smelled like rotten trash. The windows with the ocean view were covered in a dirty film from not being cleaned on the outside that made viewing difficult. We checked out and did not complete our stay. This room was not as represented in pictures or as described. It was false advertising. This was the most disappointing stay and I am not trusting of hotels.com representation. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Nina 7 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great for the drone show on saturday. The view of the beach is amazing. That is where the good ends. The beds was a box spring!! When we asked to change rooms to a real bed since we both have back issues they said all the beds were the same. We were looking in the open rooms and saw they were not the same. Then they said come back at noon (and waste our entire morning). So we came back at noon and they were still trying to give us a room with a box spring. Finally we took pictures of the two types of beds and they said upgrades will cost us. We get nervous bc they fought us so hard on changing but it was only $14 usd for 2 nights!!!! Ugh. Why fight with us and not offer the upgrade first? The pools are not included and each pool is a separate charge per person/ per day ($22 more… way more expensive than a room upgrade). There is no onsite laundry. They did hook us up with one free day at the pool after we bought a one use pass for our trouble but the pool was full of slimy algae. So frustrating! ##### Nina Stayed 3 nights in Oct 2024 ### 2/10 Terrible #### jung a 4 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### jung a Stayed 1 night in Aug 2025 ### 6/10 Okay #### Karen 6 Jul 2025 ##### Karen Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Eun Bee 4 Jul 2025 ##### Eun Bee Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Joo 4 Jul 2025 ##### Joo Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [The Ambassador Seoul - A Pullman Hotel](https://www.expedia.co.uk/Seoul-Hotels-Grand-Ambassador-Seoul-Associated-With-Pullman.h178621.Hotel-Information) > > [The Shilla Seoul](https://www.expedia.co.uk/Seoul-Hotels-The-Shilla-Seoul.h15031.Hotel-Information) > > [Grand Hyatt Seoul](https://www.expedia.co.uk/Seoul-Hotels-Grand-Hyatt-Seoul.h21727.Hotel-Information) > > [Amanti Hotel Seoul Hongdae](https://www.expedia.co.uk/Seoul-Hotels-Amanti-Hotel-Seoul.h15285451.Hotel-Information) > > [N285 Hotel Insadong](https://www.expedia.co.uk/Seoul-Hotels-N285HOTEL-INSADONG.h88430378.Hotel-Information) > > [L7 HONGDAE by LOTTE HOTELS](https://www.expedia.co.uk/Seoul-Hotels-L7-Hongdae-By-LOTTE.h22318672.Hotel-Information) > > [Lotte Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Lotte-Hotel-Seoul.h445260.Hotel-Information) > > [UH Suite The Seoul](https://www.expedia.co.uk/Seoul-Hotels-UH-Suite-The-Seoul.h65308835.Hotel-Information) > > [Fairfield by Marriott Seoul](https://www.expedia.co.uk/Seoul-Hotels-Fairfield-By-Marriott-Seoul.h23687046.Hotel-Information) > > [Four Seasons Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Four-Seasons-Hotel-Seoul.h11918302.Hotel-Information) > > [Lotte Hotel Busan](https://www.expedia.co.uk/Busan-Hotels-Lotte-Hotel-Busan.h199832.Hotel-Information) > > [Signiel Seoul](https://www.expedia.co.uk/Seoul-Hotels-Signiel-Seoul.h18060379.Hotel-Information) > > [JW Marriott Hotel Seoul](https://www.expedia.co.uk/Seoul-Hotels-JW-Marriott-Hotel-Seoul.h481269.Hotel-Information) > > [ENA Suite Hotel Namdaemun](https://www.expedia.co.uk/Seoul-Hotels-ENA-Suite-Hotel-Namdaemun.h21518483.Hotel-Information) > > [Four Points by Sheraton Josun, Seoul Station](https://www.expedia.co.uk/Seoul-Hotels-Four-Points-By-Sheraton-Josun.h10554498.Hotel-Information) > > [Hotel Venue G](https://www.expedia.co.uk/Seoul-Hotels-Hotel-Venue-G.h13446287.Hotel-Information) > > [Mondrian Seoul Itaewon](https://www.expedia.co.uk/Seoul-Hotels-Mondrian-Seoul-Itaewon.h55294221.Hotel-Information) > > [Grand InterContinental Seoul Parnas by IHG](https://www.expedia.co.uk/Seoul-Hotels-Grand-InterContinental-Seoul-Parnas.h22529.Hotel-Information) > > [Seoul Loft Apartments - SLA 7 Night Minimum](https://www.expedia.co.uk/Seoul-Hotels-SLA-Seoul-Loft-Apartments.h5662180.Hotel-Information) > > [Hotel Thomas Myeongdong](https://www.expedia.co.uk/Seoul-Hotels-Hotel-Thomas-Myeongdong.h21873198.Hotel-Information) > > [IBC Hotel](https://www.expedia.co.uk/Seoul-Hotels-IBC-HOTEL.h13335342.Hotel-Information) > > [NINE TREE BY PARNAS SEOUL MYEONDONG 2](https://www.expedia.co.uk/Seoul-Hotels-Nine-Tree-Premier-Hotel-Myeongdong-2.h17447885.Hotel-Information) > > [G2 Hotel Myeongdong](https://www.expedia.co.uk/Seoul-Hotels-G2-Hotel-Myeongdong.h17918478.Hotel-Information) > > [Kolon Seacloud Hotel](https://www.expedia.co.uk/Busan-Hotels-Kolon-Seacloud-Hotel.h16526664.Hotel-Information) > > [Josun Palace, a Luxury Collection Hotel, Seoul Gangnam](https://www.expedia.co.uk/Seoul-Hotels-Josun-Palace.h4871.Hotel-Information) > > [Incheon Airport Transit Hotel - Terminal 2](https://www.expedia.co.uk/Incheon-Hotels-Incheon-Airport-Transit-Hotel.h21592487.Hotel-Information) > > [Hotel President](https://www.expedia.co.uk/Seoul-Hotels-Hotel-President.h9725952.Hotel-Information) > > [THE PLAZA Seoul, Autograph Collection](https://www.expedia.co.uk/Seoul-Hotels-THE-PLAZA-Seoul.h524476.Hotel-Information) > > [Novotel Ambassador Seoul Dongdaemun Hotels & Residences](https://www.expedia.co.uk/Seoul-Hotels-Novotel-Ambassador-Seoul-Dongdaemun-Hotels-Residences.h23489421.Hotel-Information) > > [AC Hotel by Marriott Seoul Gangnam](https://www.expedia.co.uk/Seoul-Hotels-AC-Hotel-Seoul-Gangnam.h5156064.Hotel-Information)