Burwood Beach

Biggest issue of our stay with the 2 x 2 bedroom apartments we booked is that the oven and cooktop in the kitchen that is shown in the pics of the 2 bed apartments online is not able to be used. Due to strict dietary requirements we needed to prepare our own food. The poorly equipped kitchen even has two frypans in it! Other than that, the housekeeping service is hit and miss, you have to beg for it, ask several times each day. Even then they may not come. My 87 & 86 year old parents had to clean their own room, one day. Found three housekeepers on the day they didn’t come, in a room, 1 working, 1 talking, 1 on her phone. We paid $4,200 in accom for 10 nights in total, and then to be charged $38 per day for carparking is despicable. Staff always friendly. Location is great, hotel is in good condition, except for the lifts and bit dangerous/ scary to use.

Extremely convenient, great bars down stairs. Great service.

Room was nice and clean, location is central. Stated that airport shuttle was available but it actually costs money so that felt a little bit of a lie.