Burosse-Mendousse Holidays from £412

This is far from a 4 stars hotel. It looked better on the pictures than it is. The is no sauna/hammam/spa service available except for an offer 2 half-days a weeks… The breakfast was unavailable to us. It is irritating to pay the “ hotel price” we paid but to be ask to deal with removing the bed sheets and get the trash out. The pool is nice and it is walking distance from the beach and the downtown area with dining options.

The hotel is great and the staff couldn’t be more helpful. Breakfast is excellent and the decor is very fun and clever. The rooms are well configured, just small. We’re traveling for three weeks so were a bit overpacked but made it all work. It’s a quick walk to central town, which was great after dinner, and nice to be out of the hustle + bustle.

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.

Its always a joy to stay here. Service was not as good as usual this time but the setting makes you forget the hiccups

Studio was well equipped, comfortable and quiet. Bathroom clean, shower good with lots of hot water. Pool area lovely, lots of sun loungers. The area outside the studios looks very desolate and not well maintained, this may be due to the location - we were on the sea side of the complex which is across the road from the main facilities and the pool area which is the forest side. Signage to get there very poor (Google maps takes you to the locked sea side location, the reception is across the roundabout on the forest side). No signs that we could see. Be aware that when we got to our room the bed was not made up - when we asked at reception we were told that bedding and towels were not included - when I showed them the page from Expedia listing saying they were included they gave us towels, bedding and toiletries. WiFi is extra (€6 for 2 devices for 2 days) but is excellent (note you cannot swap devices from the first one that is connected). Good location to explore the area and for a few relaxing days by the pool.