Seasonal outdoor pool

Reviews of Days Inn by Wyndham Burns

2 out of 5
Days Inn by Wyndham Burns
577 W Monroe St, Burns, OR

Reviews

6.0
Rating 10 - Excellent. 124 out of 999 reviews" "
Rating 8 - Good. 242 out of 999 reviews" "
Rating 6 - Okay. 276 out of 999 reviews" "
Rating 4 - Poor. 197 out of 999 reviews" "
Rating 2 - Terrible. 160 out of 999 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

paul

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly maintained rooms, dirty and worn carpets, ac not working.
Stayed 1 night in May 2024

6/10 Okay

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Elessar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay-convenient and great for business travel.
Stayed 1 night in May 2024

8/10 Good

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Anastasia

Travelled with partner
Liked: Cleanliness
This property was old but clean & comfortable. There was no guest laundry which we needed. The staff member when we checked in was not overly helpful. Very casual. Breakfast was basic but OK. It was expensive for what it was. WIFI did not work on my devices. Good coffee machine & toiletries. Good restaurant & bar next door- The Pine Room.
Stayed 1 night in May 2024

6/10 Okay

Warren

Travelled with family, Business traveller
Liked: Staff & service
NO ICE //CAULKING AROUND TUB NEEDS REPLACED IN GENERAL DOES NOT LIVE UP TO WYNDAM QUALITY
Stayed 1 night in Apr 2024

10/10 Excellent

penny

Stayed 1 night in Apr 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent service! Room was clean and quiet. Part of building under renovation
Stayed 1 night in Apr 2024

6/10 Okay

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is an older motel that was not kept up well, one of the lamps didn’t work in the room and there was ants in the tub. Not very clean.
Stayed 1 night in Apr 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here a few times in our travels. It’s gets worse each time. They offer breakfast as an included item but it’s coffee fruit cups and granola bars. Hardly breakfast. Never again
Stayed 1 night in Apr 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great place but provided a roof over our heads. Dingy, smelly, sketch.
Stayed 1 night in Apr 2024

4/10 Poor

Juli

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Have stayed at Days Inns previously but this property surprised us with the lack of care taken. Sloppy painting on walls slopping caulking in tub made us uneasy. Made us feel as though surprises awaited us on any of the surfaces. One towel (though white) had a hole in it....that sort of inattention to good propertymanagement. Breakfast (promised) consisted of granola bars. Just expected more so will readjust our thinking towards Days Inns and future stays.
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Comfy bed and new microwave. The vanity light was broken and bathroom needs to be replaced, toilet cover cracked, stained tub, moldy grout, cracked tiles on the ground. AC unit was plugged into an outlet without a cover so plug was exposed. Needs a renovation. I have photos. I was charged far too much for a room in this condition.
Stayed 1 night in Apr 2024

4/10 Poor

lee, Port Orchard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction. No heat. Breakfast limited. Only 1 queen bed vs. 2 queens.
Stayed 1 night in Mar 2024

4/10 Poor

robin

Disliked: Cleanliness, amenities, property conditions & facilities
Ice machine broke. Breakfast was not as described.
Stayed 1 night in Mar 2024

8/10 Good

Sam

Liked: Staff & service
Staff was friendly and helpful. The hotel is being remodeled, and it's desperately needed. Our room was fine, but it's old and in need if repair. I'll try again when they're done with construction. Also, there was no Wi-Fi in our room because of the construction.
Stayed 1 night in Mar 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
rundown but everything was fine just old like everything gets.
Stayed 1 night in Mar 2024

4/10 Poor

Terry

Travelled with family
Disliked: Staff & service, amenities
Room #124 the thermostat is broken so had No heat, the TV remote didn’t work and no blackout cover on the window with a bright light right out side the door! Daylight in side all night long. Told the front desk clerk, she said “ok you are all checked out?” No sorry nothing??? And there is sign in the room turn hot water on 10 to 15 min it comes from other end of the Building??? Not a fan…

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very hospitable and accommodating. Very pleasant.
Stayed 1 night in Mar 2024

2/10 Terrible

Alice

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting! Dirty, unkempt, for frame falling off, no great in the room. Left to find a different hotel and tried to get Expedia to take action but they refused so now I will only book with hotels known to be credible
Response from Jag on 28 Feb 2024
sorry you can see next time. new furniture in

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No internet.
Stayed 1 night in Feb 2024
Response from Jag on 28 Feb 2024
Thank you so much

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
A little old but it was ok
Stayed 5 nights in Feb 2024
Response from Jag on 28 Feb 2024
Thanks

4/10 Poor

Keri

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jag on 28 Feb 2024
Thanks

4/10 Poor

Loretta D

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property isnt anything like the pictures its run down, dirty, things were broken. the lady who worked at desk Friday and Saturday was so rude. we didnt get the room I had reservations for. will never go back
Stayed 2 nights in Feb 2024
Response from Jag on 28 Feb 2024
Thanks

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jag on 28 Feb 2024
Thank you so much

6/10 Okay

Charles

Travelled with family
Disliked: Property conditions & facilities
This property is in the midst of much-needed upgrades so there are a number of issues with it. They are trying and it shows. But, for the price, it’s doable.
Stayed 1 night in Jan 2024
Response from Jag on 28 Feb 2024
Thank you so much

8/10 Good

Derek, spokane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet place in burns. staff was super nice and helpful with some questions i had. centrally located so it's easy to get to stores if you need supplies
Response from Jag on 28 Feb 2024
Thank you so much

2/10 Terrible

Joe

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First when i walked in the room, it was cold. I checked thermostats and they were set to 90, the room was probably around 55-60. It never got warmer with baseboard heat. Second, after getting a couple hours of sleep cuddled in a ball under the blankets, i go take a shower. Turned water on and after 10 minutes the water was barely more than cold, can't even say lukewarm. I suffered thru the shower and then checked out. The girl at the front counter was snooty with me when i asked for a receipt and didn't say a word when i told them about the heat and the shower. I will never stay in this place again.
Stayed 1 night in Jan 2024
Response from Jag on 28 Feb 2024
Thanks

2/10 Terrible

Susan

Travelled with family
Disliked: Property conditions & facilities, room comfort
It smells terrible! It’s like there’s old mildew or something that’s been covered over. It looks like they tried their best, but it just smells awful.
Stayed 1 night in Jan 2024
Response from Jag on 28 Feb 2024
Thanks

2/10 Terrible

Christina

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady who checked us in was nice and tried to help but tv didn’t work we were in a part where construction was happening in rooms the office where you check in and have breakfast had a smell like cigarette smoke or close too. . The price I paid for that room was way not worth it I won’t do it again EVER and won’t recommend it
Stayed 1 night in Dec 2023
Response from Jag on 4 Jan 2024
thanks

2/10 Terrible

Sienna

Stayed 1 night in Dec 2023
Response from Jag on 28 Feb 2024
Thanks

8/10 Good

James

Travelled with family, Travelled with pets
Liked: Amenities
Good simple/ basic place for an overnight stop. Chairs were dirty but otherwise room was clean. Seemed a safe and quiet location. Not top end luxury but perfectly reasonable otherwise. Room was nice and warm and didn’t have any weird smells like most hotel rooms do.
Stayed 1 night in Dec 2023
Response from Jag on 4 Jan 2024
Thank you so much you enjoy your stay.

2/10 Terrible

Carole-Ann

Stayed 1 night in Nov 2023
Response from Jag on 4 Jan 2024
Thanks

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Ronald

Disliked: Staff & service
FAILED!
This was a Travelodge in the 1960s, now partially remodeled. The bed was fine, although the pillows were overstuffed and hurt my neck. In the morning we went to shower and could not get warm or hot water. The telephone did not work, so I get dressed and went to the office to ask them to fix it. They gave me a song and dance about how it takes up to 30 minutes of running the water to get it warm. So I went back to my room and ran the water for 30 minutes. It never got even lukewarm.
Stayed 1 night in Nov 2023
Response from Jag on 4 Jan 2024
Thanks

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the lady at the front desk! We checked in late. She was super sweet and helpful!
Stayed 1 night in Nov 2023
Response from Jag on 4 Jan 2024
Thank you so much for the review

4/10 Poor

Tania

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spendy and dirty
Front desk staff were very friendly and I loved that I was able to get a smoking room. However at $100 a night id expect the heater to work when its 25 degrees outside, but it didnt. Thankfully I had a little heater in my car. The room was quite filthy with dead bugs everywhere and gross stuff on the walls. Lots of spiders everywhere too. Very disappointed this time.
Stayed 1 night in Oct 2023

4/10 Poor

Annika

Disliked: Amenities, property conditions & facilities
It was fine enough but very standard and the internet didn't work which was important for my stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Elessar

Business traveller
It’s a little run down but affordable for business travel.
Stayed 1 night in Oct 2023

2/10 Terrible

Michelle, Grants Pass

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not even unpack our stuff. The pictures make it look waaaayyyy better than it looks in person. This place was disgusting! Nasty shower, bed bugs, cigarette butts and chew spit all over the entry way to the room. Yuck! The lady we checked in with said this is one of the nicer (recently remodeled) rooms. If that is true, I would not ever want to see the other rooms. They looked like they rented rooms by the hour. I could go on and on....But, you get the idea. We loaded up and split for the Best Western down the street.
Stayed 1 night in Oct 2023

4/10 Poor

JoAnn

Disliked: Cleanliness, amenities, property conditions & facilities
The door to room was all i could do to get it open, rugs were stained, only two electric outlets in looking for outlets pulled the chair out and found they hadn't vacuumed for a while. Nice clock on bedside stand but no where to plug in. TV remote didn't turn TV on had to do that by hand, also the TV guide in the room wasn't correct.
Stayed 2 nights in Oct 2023

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person friendly and SOO helpful for the tired travelers!!! Asked TWICE for help and he immediately STOPPED what he was doing and Helped!!
Stayed 1 night in Oct 2023

2/10 Terrible

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
You need to update property pictures. My husband described it as a dump. He wouldn’t even partake of the breakfast. Fortunately it was a brief stopover on his way hunting in Idaho. He did a thorough inspection for bedbugs!
Stayed 1 night in Oct 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jag on 14 Oct 2023
Thank you so much

8/10 Good

Daniel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Checkin
Stayed 1 night in Oct 2023
Response from Jag on 14 Oct 2023
Thank you so much

10/10 Excellent

Barbra

Travelled with partner
We’ve stayed here a couple times as a stopover night. It’s adequate for that purpose.
Stayed 1 night in Oct 2023
Response from Jag on 14 Oct 2023
Thanks

4/10 Poor

Tanner

Stayed 3 nights in Oct 2023
Response from Jag on 14 Oct 2023
Thanks

2/10 Terrible

Sara

Disliked: Property conditions & facilities
heater was set on 62. no way to change it. my 83 year old mother was cold all night. wont be back.
Stayed 1 night in Oct 2023
Response from Jag on 14 Oct 2023
Thanks