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We stayed at the Hampton Inn in Burlington, Ia. Brittney was at the desk when I checked in. She was friendly, efficient and very helpful. The facility is great but she put it over the top! Thank you. We’ll be back.
Marsha
Stayed 2 nights in Apr 2024
Response from Phoebe on 30 Apr 2024
Oh my, Marsha! Thank you so much for sharing about how great your experience was and how Brittney just put the icing on the cake of your stay. We will definitely share that with her.
Thank you so much, Michelle. We are so glad we were able to make your stay so enjoyable.
6/10 Okay
George, Sarasota
6 Nov 2023
George
Stayed 1 night in Nov 2023
Response from Phoebe on 30 Nov 2023
Hello George. I'm sorry we were not able to provide you with outstanding service during your recent stay. If you wanted to provide feedback for how we could improve, please give our General Manager a call. We hope you'll give us another shot.
Have stayed here several times. Always a great experience.
Jason
Stayed 1 night in Jul 2023
Response from Phoebe on 1 Aug 2023
Hi Jason! Thank you so much for such high praise. We're happy that our hotel always gives you such a great experience. We look forward to you staying with us again soon.
Hello Paul. We are sorry that you were not pleased with your recent stay. We hope you'll give us another chance and if you would like, please reach out to our General Manager directly with your feedback so we may improve. We appreciate you taking the time to review.