Exterior

Reviews of Hampton Inn & Suites Burlington

2.5 out of 5
Hampton Inn & Suites Burlington
1320 N Roosevelt, Burlington, IA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 169 out of 198 reviews" "
Rating 8 - Good. 16 out of 198 reviews" "
Rating 6 - Okay. 5 out of 198 reviews" "
Rating 4 - Poor. 2 out of 198 reviews" "
Rating 2 - Terrible. 6 out of 198 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean quiet property. Not a huge amount of dining options - but a great place to stay !
Stayed 5 nights in Apr 2024
Response from Phoebe on 30 Apr 2024
Thank you so much for your kind words, Deborah! We're so glad you enjoyed your stay with us.

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Hampton Inn in Burlington, Ia. Brittney was at the desk when I checked in. She was friendly, efficient and very helpful. The facility is great but she put it over the top! Thank you. We’ll be back.
Stayed 2 nights in Apr 2024
Response from Phoebe on 30 Apr 2024
Oh my, Marsha! Thank you so much for sharing about how great your experience was and how Brittney just put the icing on the cake of your stay. We will definitely share that with her.

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious dining area. Safe and convenient adjoining the casino.
Stayed 1 night in Mar 2024
Response from Phoebe on 28 Mar 2024
Thank you so much for your review, Rebecca. We're so pleased you enjoyed your stay with us.

10/10 Excellent

marvin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff
Stayed 3 nights in Mar 2024
Response from Phoebe on 20 Mar 2024
Thank you so much, Martin! We're so pleased your stay went well and you had such great interactions with staff.

10/10 Excellent

Joshua, Sinking Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for a business stay
Stayed 2 nights in Feb 2024
Response from Phoebe on 22 Feb 2024
We're so glad your business stay with us was a 5 out 5, Joshua! We hope to see you again when your business brings you back to the area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Phoebe on 22 Feb 2024
We're so pleased your stay was a 5 out of 5, John! Thanks so much for staying with us!

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get in and out of the hotel. Parking was nice and the area was clean
Stayed 1 night in Feb 2024
Response from Phoebe on 7 Feb 2024
Thank you so much for your feedback Heather! We are pleased to hear you enjoyed your stay.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Dec 2023
Response from Phoebe on 1 Feb 2024
Thank you so much, John. We strive to provide clean, comfortable and safe surroundings for our guests and we are so happy we met your expectations.

10/10 Excellent

Joy, tulsa

Stayed 1 night in Dec 2023
Response from Phoebe on 1 Feb 2024
Thank you so much Joy. We are so pleased you had such a good stay. We look forward to seeing you again.

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Phoebe on 9 Dec 2023
Thank you so much, Randall. We are so pleased your experience with us went so well.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and nice
Stayed 1 night in Dec 2023
Response from Phoebe on 1 Feb 2024
Thank you so much, Michelle. We are so glad we were able to make your stay so enjoyable.

6/10 Okay

George, Sarasota

Stayed 1 night in Nov 2023
Response from Phoebe on 30 Nov 2023
Hello George. I'm sorry we were not able to provide you with outstanding service during your recent stay. If you wanted to provide feedback for how we could improve, please give our General Manager a call. We hope you'll give us another shot.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Phoebe on 27 Oct 2023
We are so pleased that your stay was a 5 out of 5, Lindsey! Thank you so much for staying with us at the Burlington Iowa Hampton Inn and Suites.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Phoebe on 5 Sept 2023
We're delighted your experience with us was so great! Thank you so much for staying with us and we hope to see you again.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Phoebe on 28 Aug 2023
We're so glad you had such a good stay, Chelsea! We look forward to you staying with us again.

10/10 Excellent

Yumeka

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Aug 2023
Response from Phoebe on 22 Aug 2023
Thank you so much, Yumeka! It was a pleasure having you here and we look forward to you staying again.

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Phoebe on 15 Aug 2023
Hello Mark! We are so pleased your stay with us was so enjoyable. We hope to see you again.

10/10 Excellent

Joy, tulsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to check in. No problems with the room. Everything was clean and in order. Very quite.
Stayed 2 nights in Aug 2023
Response from Phoebe on 10 Aug 2023
Thank you so much Joy! We are so pleased you had such a good experience with us.

10/10 Excellent

Chuck

Stayed 4 nights in Aug 2023
Response from Phoebe on 29 Aug 2023
Thank you so much for your kind review, Chuck! We are so pleased you had a great stay and hope to see you again!

10/10 Excellent

Clarice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thi
Stayed 2 nights in Aug 2023
Response from Phoebe on 8 Aug 2023
We are delighted that you loved your stay so much, Clarice! That's always what we strive for here at the Hampton Inn and Suites in Burlington, Iowa.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Phoebe on 1 Aug 2023
Hello Robert! Thank you so much for such a positive review. We are so pleased that your stay with us was so wonderful.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times. Always a great experience.
Stayed 1 night in Jul 2023
Response from Phoebe on 1 Aug 2023
Hi Jason! Thank you so much for such high praise. We're happy that our hotel always gives you such a great experience. We look forward to you staying with us again soon.

10/10 Excellent

Vickie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean the staff was great. Check in was easy
Stayed 1 night in Jul 2023
Response from Phoebe on 30 Jul 2023
Thank you so much, Vickie! We're so pleased your stay was so enjoyable. We look forward to you staying again anytime.

6/10 Okay

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Phoebe on 27 Jul 2023
Hello Paul. We are sorry that you were not pleased with your recent stay. We hope you'll give us another chance and if you would like, please reach out to our General Manager directly with your feedback so we may improve. We appreciate you taking the time to review.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Phoebe on 27 Jul 2023
Thank you so much, Barbara! We are so pleased your stay went so well. We look forward to seeing you again.

10/10 Excellent

Kasey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were super friendly and the location was great!
Stayed 1 night in Jul 2023
Response from Phoebe on 19 Jul 2023
Thank you so much Kasey! We are so pleased we were able to make your stay so wonderful. We look forward to seeing you again.

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2023
Response from Phoebe on 8 Aug 2023
Thank you so much Jessica! We're so pleased your stay was so wonderful. We look forward to you staying with us again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at Hampton Hotel
We went to go to Fun City. We absolutely loved the Hampton Inn - wonderful service, very nice, very clean hotel!
Stayed 1 night in Jun 2023
Response from Phoebe on 29 Jun 2023
Thank you so much Angela! We are so happy that you had such a great time here at the Hampton Inn! We look forward to seeing you again.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and stylish. Great decor throughout. No issues with the stay whatsoever. Perfect breakfast in the morning. Will stay here again!
Stayed 1 night in Jun 2023
Response from Phoebe on 29 Jun 2023
Thank you so much, Kelly! We are so pleased to have made your stay so wonderful. And I will definitely pass on your breakfast compliments!

10/10 Excellent

GENE

Stayed 1 night in Jun 2023
Response from Phoebe on 16 Jul 2023
Thank you so much for your rating, Gene! We are so happy you were pleased with your stay and look forward to you staying with us again.

10/10 Excellent

Limitless

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This place is awesome! We had so much fun and everything is easy to get to. Definitely a fun place to take the family!
Stayed 2 nights in Jun 2023
Response from Phoebe on 20 Jun 2023
Thank you so much for your kind review! We hope to see you back again sometime!

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably best in Burlington
Very nice hotel. Recently renovated. Friendly service. Decent breakfast. Would stay here again.
Stayed 1 night in Jun 2023
Response from Phoebe on 6 Jun 2023
Thank you so much for your praise, Ricardo! We are so glad we met your expectations and look forward to seeing you again.

8/10 Good

Jennifer

Stayed 1 night in May 2023
Response from Phoebe on 31 May 2023
Thank you, Jennifer for staying with us. We hope that on your next stay we can achieve a 9 or 10 in service.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Phoebe on 16 May 2023
Thank you so much! We hope you stay with us again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out we’re super easy. Staff very friendly even when I had forgotten my key card. Great hotel.
Stayed 1 night in Apr 2023
Response from Phoebe on 5 May 2023
Oh thank you so much Erin! This is exactly what we love to hear. We hope to see you again, soon!

10/10 Excellent

Joy, tulsa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to check in fast and go right up to our room.
Stayed 1 night in Apr 2023
Response from Phoebe on 26 Apr 2023
We are so glad your stay went so well, Joy! We look forward to seeing you here again soon.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Phoebe on 9 May 2023
Thank you so much Lindsey! We're glad we made your stay so enjoyable. We look forward to seeing you again.

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta stay friendly staff
Stayed 3 nights in Apr 2023
Response from Phoebe on 26 Apr 2023
Thanks so much, Jennifer! We hope to see you here again soon!

10/10 Excellent

Tera, Cuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Phoebe on 30 Apr 2023
Thanks for staying with us, Tera! We hope to see you again soon.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Phoebe on 26 Apr 2023
Thanks for rating us so high, Brandi! We're pleased that you enjoyed your stay so much.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and easily accessible. Casino next door gives you places to eat and relax. There are other food options nearby.
Stayed 2 nights in Mar 2023
Response from Phoebe on 26 Apr 2023
Thanks for leaving us such a positive review, James! We are so glad you enjoyed your stay with us.

10/10 Excellent

Deidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean, updated property. We really enjoyed our stay and plan to stay again when we’re in the area.
Stayed 1 night in Mar 2023
Response from Phoebe on 26 Apr 2023
Thank you so much, Deidra! We would be so pleased to have you stay with us again.

10/10 Excellent

jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clesn, staff was friendly
Stayed 1 night in Feb 2023

10/10 Excellent

GRETNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Christine, West Des Moines

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Michelle

10/10 Excellent

Mary Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Experience
We had a delightful stay at the Hampton In Burlington, Iowa.
Stayed 1 night in Nov 2022

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in Nov 2022