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Reviews of Candlewood Suites Burlington South, an IHG Hotel

2.5 out of 5
Candlewood Suites Burlington South, an IHG Hotel
1866 S Burlington Blvd, Burlington, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 351 out of 540 reviews" "
Rating 8 - Good. 137 out of 540 reviews" "
Rating 6 - Okay. 23 out of 540 reviews" "
Rating 4 - Poor. 15 out of 540 reviews" "
Rating 2 - Terrible. 14 out of 540 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really made above average effort to care for us. They were excellent. But beds were too hard and I’d prefer bar soap. Room had great kitchen options and a recliner for my husband’s bad back. Location was very convenient.
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable..like home
Stayed 2 nights in May 2024

10/10 Excellent

CUONG KIM

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michaela - General Manager on 19 Apr 2024
Thank you for staying with us. We are happy to hear that you enjoyed your stay and look forward to seeing you again.

8/10 Good

Kathryn, Mount Vernon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Michaela-General Manager on 29 Jan 2024
Thank you for taking the time to give us a rating. We hope to serve you again in the future.

10/10 Excellent

Adena, Olympia

Stayed 2 nights in Dec 2023
Response from Michaela-General Manager on 29 Jan 2024
Thank you for taking the time to give us feed back and a rate. We hope you visit us again!

10/10 Excellent

JILL

This is the only hotel in the Burlington/Mt Vernon area with kitchen facilities (like a stovetop), which we appreciated since we don’t like going out to dinner and prefer making our own breakfast. Hotel is clean and in good condition, everything works. The bed is more comfortable than at most hotels, not soft but not too firm. There's no traffic noise since the hotel is not right next to the main arterial, unlike the other hotels nearby. A tip: if your room is near the end of the hall, park by the side door and access door with your room key for easy loading/unloading luggage.
Stayed 1 night in Nov 2023

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room spacious and comfortable. Close to many options for food
Stayed 1 night in Sep 2023

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The reviews were great so we decided this is were we would stay for the sprint car races at skagit speedway. We loved this place, friendly staff at check in, clean, quiet, loved having a kitchen to make our own food (i have food allergies) there are coffee shops (woods/Starbucks) walking distance. It is only 15 minute drive to the speedway. They also have a cabinet in the lobby with anything you may want….blender, waffle iron, crockpot, toaster, oven, larger pots/pans, games, and many more things. The only thing I didn’t like is the beds were a bit hard other than that this is a great proper we will definitely stay again when we come back for the races!
Stayed 2 nights in Sep 2023
Response from Michaela-General Manager on 7 Sept 2023
Thank you so much for your business and taking the time to give us a review and rating. We are happy to hear that you enjoyed your stay and that we were able to provided you what you needed for a comfortable stay. We look forward to serving you again in the future.

10/10 Excellent

Janet

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free laundry was great and right next to a small gym
Stayed 7 nights in Aug 2023
Response from Michaela-General Manager on 28 Aug 2023
We are happy to hear that you enjoyed your stay. We look forward to serving you again.

10/10 Excellent

Candace

Travelled with family
Liked: Amenities, property conditions & facilities
They were quick to add a bed and very accommodating.
Stayed 1 night in Aug 2023
Response from Michaela-General Manager on 28 Aug 2023
Thank you for taking the time to give us a rating and feedback. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff. Place ok
Stayed 2 nights in Aug 2023
Response from Michaela-General Manager on 7 Sept 2023
Thank you for taking the time to give us feedback and a rate. We are happy to see that your enjoyed your stay with us. We hope you visit again.

4/10 Poor

DON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michaela-General Manager on 28 Aug 2023
Sorry to hear that we did not meet your expectations. If you would like to discuss further please feel free to reach out.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2023
Response from Michaela-General Manager on 10 Aug 2023
Thank you for taking the time to give us feedback and a rating. We are happy to hear that you enjoyed your stay with us.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jul 2023
Response from Michaela-General Manager on 7 Aug 2023
Thank you for taking the time to give us feedback and a rating. We are happy to hear that your enjoyed your stay and look forward to serving you again in the future.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, rooms were big and clean and quiet.
Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 1 Aug 2023
Thank you for your business! We are happy to hear that your stay was great and look forward to serving you again in the future.

10/10 Excellent

luci, kelso

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff (lady) was very friendly. room was very clean and comfortable. Air conditioning was very good and cold. family stayed at a hotel next door and was hot in their room. not us!
Stayed 2 nights in Jul 2023
Response from Michaela-General Manager on 1 Aug 2023
We are happy to hear that you enjoyed your stay. Thank you for your business and taking the time to give us feedback. We hope to have the whole family stay with us next visit.

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and staff was friendly. Seemed a little expensive for what you get.
Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 1 Aug 2023
Thank you for taking the time to give us feedback and a rating. We a happy to hear that you enjoyed your stay with us. We hope to serve you again in the future.

2/10 Terrible

Kevin

Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 28 Aug 2023
We are sorry to hear that you did not enjoy your stay with us. If you would like to discuss your stay further please feel free to reach out.

8/10 Good

Raelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 25 Jul 2023
Thank you so much for taking the time to give us a rating. We are happy to hear that you enjoyed your stay. We hope to serve you again in the future.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Very friendly staff and very comfy room with extra amenities.
Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 24 Jul 2023
Thank you for taking the time to give us a rating and feedback. We are happy to hear that you enjoyed your stay and look forward to hosting you again.

10/10 Excellent

Desirae

Liked: Cleanliness, staff & service, property conditions & facilities
My double Queen had a full kitchenette and was very clean and spacious. I would definitely stay there again. Close to the freeway, but very quiet and very reasonably priced! Staff was great too!
Stayed 1 night in Jul 2023
Response from Michaela-General Manager on 11 Jul 2023
Thank you for your business. We appreciate you taking the time to give us feedback and rating. We are happy to hear that you enjoyed your stay and look forward to serving you again.

10/10 Excellent

Candice

Liked: Cleanliness, staff & service
Loved the kitchenette…
Stayed 2 nights in Jul 2023
Response from Michaela-General Manager on 11 Jul 2023
Thank you for your business. We appreciate your feedback and hope you visit us again in the future.

8/10 Good

Kieth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2023
Response from Michaela-General Manager on 27 Jun 2023
Thank you for your business and taking the time to give us a rating. We hope to see you again in the future.

6/10 Okay

Thomas

Stayed 2 nights in Jun 2023
Response from Michaela-General Manager on 24 Jul 2023
Thank you for taking the time to give us a rating.

10/10 Excellent

Cheryl, Seattle

Stayed 1 night in Jun 2023
Response from Michaela-General Manager on 24 Jul 2023
Thank you for taking the time to give us a rating. We are happy to hear that you enjoyed your stay.

2/10 Terrible

Makaela

Business traveller
Liked: Cleanliness, property conditions & facilities
I was on time for check-in, however the rooms weren’t ready and I was given a five dollar voucher. What in the world am I going to do with a five dollar voucher?
Stayed 1 night in Jun 2023
Response from Michaela-General Manager on 11 Jul 2023
Thank you for your feedback. We are always trying to deliver the best service and your comments will help us. We apologize for not having your room ready and the 5 voucher was given so you could enjoy a drink and snack from our Candlewood Cupboard. We hope that you will give us a try next you are in the area.

8/10 Good

Crystal, Texarkana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jun 2023
Response from Michaela-General Manager on 19 Jun 2023
Thank you for your business and taking the time to give us feedback. We hope to serve you again in the future.

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and comfortable. Quiet. Spacious rooms with a convenient and well appointed kitchenette.
Stayed 1 night in Jun 2023
Response from Michaela-General Manager on 19 Jun 2023
Thank you so much for your business and taking the time to rate us and give us feedback. We are happy to hear that you enjoyed the Kitchenette in your room. We hope to serve you again in the future.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jun 2023
Response from Michaela-General Manager on 13 Jun 2023
Thank you so much for taking the time to give us feedback and a rate. We are happy to hear that you enjoyed you stay and look forward to your next visit.

10/10 Excellent

Krisandrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good and the room was clean and comfortable. However, there a musty, mildew smell in the bathroom.
Stayed 1 night in Jun 2023
Response from Michaela-General Manager on 13 Jun 2023
Thank you so much for your business and choosing to stay with us. We appreciate your honest feedback, it will help us provide a positive experience for our future guest. We look forward to serving you in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Michaela-General Manager on 22 May 2023
Thank you for taking the time to give us a rating. We hope to service you again in the future.

10/10 Excellent

Aliea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was incredibly quiet, especially considering how centrally located it is. The staff were phenomenal. The studio I stayed in was impeccably clean, slightly dated but granite kitchenette counters are more practical as you can set hot items down. I much prefer a slightly dated but comfortably and tastefully furnished space to a loudly colorful, awfully decorated, and trendy space. Everything I needed was there or available. I enjoyed preparing my own meals for a week while working on a project. Nightly mineral bath soaks, great linens and pillow options. It was the perfect setting. Do note that it is a dog friendly hotel, and I found essential oils useful for deodorizing the carpet before hitting the yoga mat. That was the only (barely) negative I have whatsoever. Such a comfortable, super clean, well-appointed property. I am amazed at the price point; and I look forward to the next week I need to work on a project and really focus. Perfect stay for an extended-stay type property.
Stayed 7 nights in May 2023
Response from Michaela-General Manager on 22 May 2023
Thank you for taking the time to give us feedback and a rating. We are happy to hear that you enjoyed your stay and that you will returning again. We look forward to your next visit.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel. Walk to restaurants and shopping
Stayed 4 nights in May 2023
Response from Michaela-General Manager on 17 May 2023
Thank you for your business and taking the time to give us a rating and feedback. We are happy to hear that you enjoyed your stay and look forward to serving you in the future.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No pool, no curtains the block the first floor view from outside in middle of a city and limited amenities in the building.
Stayed 1 night in Apr 2023
Response from Michaela-General Manager on 24 Apr 2023
Thank you for choosing to stay with us. We appreciate you taking the time to give us a rating and give feedback.

10/10 Excellent

Altura

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
quiet clean and friendly staff, close to shopping and parks.
Stayed 2 nights in Apr 2023
Response from Michaela-General Manager on 20 Apr 2023
Thank you for your business and taking the time to give us feedback. We are happy to hear that you enjoyed your stay and hope to serve you again in the future.

6/10 Okay

Jennifer

Stayed 1 night in Apr 2023
Response from Michaela-General Manager on 15 May 2023
Thank you for choosing to stay with us. We hope you give us the opportunity to service you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Our room was clean and comfortable, staff was friendly. We liked the mini kitchen. The location was perfect for exploring Skagit Valley.
Stayed 2 nights in Apr 2023
Response from Michaela-General Manager on 7 Apr 2023
Thank you for taking the time to leave us a rating and review. We are happy to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2023
Response from Michaela-General Manager on 3 Mar 2023
Thank you for taking the time to give us a rating and feedback. We are happy to see you enjoyed your stay with us and look forward to servicing you again in the future.

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good overall. I appreciated the parking, the mini kitchen to make and warm up food and the full refrigerator. I felt there needed to be extra blankets in the room and occasionally room service. I heard train noise but with ear plugs was able to sleep.
Stayed 5 nights in Jan 2023
Response from Michaela-General Manager on 9 Feb 2023
Thank you so much for taking the time to give us feed back. With us being an extend stay we only provide service once a week but if you even want us to freshen up your room please don't hesitate to ask for it. We are always more then happy to service your room. We hope you join us again for a future stay.

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Michaela-General Manager on 9 Feb 2023
Thank you for taking the time to give us a rating. We look forward to your future stay with us.

10/10 Excellent

Thomas

Stayed 1 night in Jan 2023

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like fact that breakfast shown was included when made reservation and that was not available. Also bathtubs need non-slip surface--afraid to take a shower because of falling.
Stayed 1 night in Nov 2022
Response from Michaela-General Manager on 19 Dec 2022
Thank you for your time and giving us feedback.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean. Front desk was very friendly and helpful. Would definitely stay here again.
Stayed 2 nights in Oct 2022
Response from Michaela-General Manager on 19 Dec 2022
We are happy to hear that you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Very nice room great recliner, comfortable bed, great shower.
Stayed 1 night in Sep 2022

8/10 Good

Lorraine

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2022

10/10 Excellent

Cheryl

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was quiet and clean and the people were so friendly I was there for a week I’ll be back😊
Stayed 7 nights in Sep 2022

6/10 Okay

Elvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows were not comfortable. Wish they had breakfast.
Stayed 2 nights in Sep 2022