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Hotel Palm Inn Bukit Mertajam

2.0 star property
Business travelers find practical convenience with on-site laundry facilities, grocery store, and reliable in-room WiFi at this efficiency-focused retreat

Choose dates to view prices

Hotel Palm Inn Bukit Mertajam, in the business district, offers a practical base for work trips. Guests appreciate the on-site laundry, grocery store, in-room WiFi, and free self-parking, helping them maintain routines and stay connected while traveling.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Shower, rainfall showerhead, free toiletries, towels

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Bukit Mertajam, Hotel Palm Inn Bukit Mertajam is in the city centre. KOMTAR and Penang Hill are notable landmarks, and travellers looking to shop may want to visit Gurney Drive and Gurney Plaza. Looking to enjoy an event or a game while in town? See what's happening at Negeri Pulau Pinang Stadium or Penang Youth and Sports Complex. Visit our Bukit Mertajam travel guide
Map
No. 1620 Jalan Permatang Batu, 1620-1621, Bukit Mertajam, Penang, 14000

What's nearby

  • Penang,Malaysia-December 25th,2018:Georgetown cityscape view of the old heritage buildings rooftop against the KOMTAR building.Penang is one of the heritage city given by UNESCO.
    KOMTAR
    27 min drive - 15.9 miles
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    29 min drive - 16.8 miles
  • Gurney Plaza
    Gurney Plaza
    30 min drive - 17.7 miles
  • Penang Hill
    Penang Hill
    40 min drive - 17.5 miles
  • KPJ Penang Specialist Hospital
    15 min walk - 0.9 miles

Getting around

  • Penang Sentral
    12 min drive
  • Penang (PEN-Penang Intl.)
    33 min drive

Restaurants

  • Barastar Cafe
    8 min walk
  • Ayam Gepuk Top Global
    8 min walk
  • Bangkok Station
    10 min walk
  • Nasi Lemak Merdeka
    9 min walk
  • Warong Adik Mangga
    10 min walk

About this property

Hotel Palm Inn Bukit Mertajam

Hotel in the business district
Hotel Palm Inn Bukit Mertajam provides amenities, such as a corner/local shop and laundry facilities. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Luggage storage, a lift and a 24-hour front desk
Room features
All guestrooms at Hotel Palm Inn Bukit Mertajam include comforts such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

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  • Air-conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Palm Inn Bukit Mertajam pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Palm Inn Bukit Mertajam?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Palm Inn Bukit Mertajam?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Palm Inn Bukit Mertajam?

Checkout is at noon.

Where is Hotel Palm Inn Bukit Mertajam located?

Located in the heart of Bukit Mertajam, this hotel is 0.7 mi (1.2 km) from KPJ Penang Specialist Hospital and within 3 miles (5 km) of Bukit​ Mertajam Hospital and Megamall Pinang. St. Anne's Church and Penang Bird Park are also within 6 miles (10 km).

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Reviews

Hotel Palm Inn Bukit Mertajam Reviews

8.2

Very good

8.6

Cleanliness

7.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 42 reviews
Rating 8 - Good. 21 out of 42 reviews
Rating 6 - Okay. 5 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

Reviews

Verified

10/10 Excellent

Abdul Majid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay

1st time stay here. This hotel managed by Pelita Samudera now. Well maintained. They upgrade me to kings room. Good aircond and clean room. The staff alSo nice. Free parking here. For food u can just order from foodpanda a lot of choices as it near to Bandar Perda. Overall i can say this hotel is excellent and worth the price 😁
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and simple place

Simple hotel, worth it for the price. Cleanliness and condition of hotel was good. very helpful & friendly staff at the reception!
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Ok I'll come again
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cheap & clear
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important very good cleanliness, good service
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Everything was great except the room kinda smell like cigarette. Nevertheless,it was great considering the price i had to pay to stay there
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

i like your hotel
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

MissSiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cleanliness and quietness Love the furniture, cupboard etc Love the room coz its spacious, has space to perform prayer as Muslim Love the scenery from window, with trees outside Love the facilities, and the kindness of workers there Hope to visit again We enjoy our 7 nights there with joy peace and spiritual harmony.
Stayed 7 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good service
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Hanim

Liked: Cleanliness, staff & service, property conditions & facilities
The best and so convenient, thank you ☺️
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I like
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Yugendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service

The staffs are all friendly and helpful. Will definitely opt to stay here next time
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Protect customer privacy
Stayed 1 night in Aug 2019
Verified

8/10 Good

Rossy

Liked: Staff & service, amenities, property conditions & facilities
The cleanliness is satisfactory
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time there. Ya, the room is clean and comfortable. A chair need to be added,
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

Good

Good
Stayed 1 night in Apr 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's really unacceptable whenever We pay for Queen bed but we have a twin single bed. We have no choice because we reach there at night.
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VERY BAD WIFI.

Wifi so so so BAD. almost no connection.
Stayed 1 night in Jan 2018
Verified

8/10 Good

fauruszi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memuaskan

Check in cepat.tak perlu tunggu masa yg lama
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

everything is good, except location

clean, nice staff, have a convenience store right at the entrance of the hotel, affordable for many low cost travelers, many TV channels, WIFI is not well functioned
Stayed 2 nights in Aug 2017
Verified

6/10 Okay

Verified traveller

Do not leave your luggage unlocked

Everything was ok, the price is reasonable for the room like this. After we checked-in and left our luggage in the room, upon coming back for the sleep, I noticed the luggage were touched, yes, it was obvious the luggage was searched by someone. Luckily my 2nd luggage was locked with code, and someone even attempt to decode it... Do not leave your luggage unlocked during your stay in this hotel, if not, just don't leave luggage in the room to avoid your personal item get missing.
Verified

6/10 Okay

mohd

Liked: Staff & service
Disliked: Room comfort

ulaasan sy

Bilik agak kecil dan sempit. Condition toilet agak kurang memuaskan, patent lama dan shower slow. Towel lama, perlu ditukar.
Verified

10/10 Excellent

Hazrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room was clean and properly maintained.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

It was really nice to stay here.
Verified

8/10 Good

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and nice.

I just stayed one night adhoc and find it very comforting.