Title: Hotel Old Bukhara Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=27199907&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Old Bukhara Central Bukhara hotel connected to a shopping centre, steps from Kalyan Mosque ## Photo gallery for Hotel Old Bukhara ![Comfort Triple Room | View from room - Hotel Old Bukhara (Bukhara)](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/a554b99d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Room | View from room - Hotel Old Bukhara (Bukhara)](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/8e6e9706.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Old Bukhara (Bukhara)](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/a3623791.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Old Bukhara (Bukhara)](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/d9baf353.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Old Bukhara (Bukhara)](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/dcf55343.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Old Bukhara, in the historic district, offers a charming base for exploration. Guests enjoy local cuisine for breakfast, browse the on-site art gallery, and cool off at the nearby outdoor pool. A shopping mall adds convenience, while in-room WiFi keeps everyone connected. ## Reviews 8.4 Very good ## Popular amenities - Room service - 24/7 front desk - Laundry - Air conditioning - Housekeeping £48 includes taxes & fees 28 Dec - 29 Dec ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=27199907&PinnedHotelID=27199907&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ### View all photos for Comfort Triple Room ![Comfort Triple Room | Premium bedding, down duvets, Tempur-Pedic beds, individually decorated](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/d9d72be2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Garden Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 215 sq ft - City view - Sleeps 3 - 1 King Bed and 1 Large Single Bed ### View all photos for Panoramic Room ![Panoramic Room | View from room](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/604213af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Room ### Highlights Garden Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 215 sq ft - 3 bedrooms - City view - Sleeps 3 - 3 Large Single Beds ### View all photos for Design Double or Twin Room ![Premium bedding, down duvets, Tempur-Pedic beds, individually decorated](https://images.trvl-media.com/lodging/28000000/27200000/27200000/27199907/a9ff78ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double or Twin Room 9.0 Wonderful 2 reviews ### Highlights Garden Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating - 215 sq ft - City view - Sleeps 2 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBukhara-Hotels-Hotel-Old-Bukhara.h27199907.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBukhara-Hotels-Hotel-Old-Bukhara.h27199907.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.77763%2C64.41565&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EXva84jgvMfLXj-vrsXh6PaZmz4=) Choykhonai Kozi Kalon str., Bukhara, 200118 #### What's nearby - Kalyan Mosque \- 2 min walk \- 0.1 miles - The Ark \- 5 min walk \- 0.3 miles - Kalyan Minaret \- 7 min walk \- 0.4 miles - Lyab-i-Hauz \- 9 min walk \- 0.5 miles - Ark Fortress \- 9 min walk \- 0.5 miles #### Getting around - Bukhara (BHK-Bukhara Intl.) - 15 min drive #### Restaurants - ‪Old Bukhara - ‬10 min walk - ‪Joy Chaikhana & Lounge - ‬11 min walk - ‪Lyabi Hauz - ‬11 min walk - ‪Zolotaya Bukhara - ‬5 min walk - ‪Amulet Appetite - ‬15 min walk ## About this property ### Hotel Old Bukhara Hotel near The Ark Located close to Kalyan Mosque and Kalyan Minaret, Hotel Old Bukhara provides free breakfast (local cuisine), a terrace and an art gallery on-site. In addition to a shopping centre on-site and a hair salon, guests can connect to free in-room WiFi. Additional perks include: - Outdoor pool access nearby - Free self-parking - Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby indoor pool - Tour/ticket information, ATM/banking services and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas. More amenities include: - Hypo-allergenic bedding, Tempur-Pedic beds and down duvets - Bathrooms with hydromassage showers and deep-soaking baths - 32-inch LED TVs with satellite channels - Private fenced gardens, wardrobes/cupboards and separate sitting areas ## Similar properties ![Seasonal outdoor pool, free pool cabanas, lifeguards on site](https://images.trvl-media.com/lodging/49000000/48400000/48393900/48393842/e5e5a393.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Oasis Hotel Bukhara Bukhara - Pool - Breakfast included - Free airport shuttle - Kids pool 10 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=48393842&PinnedHotelID=48393842&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/90000000/89160000/89157900/89157886/f8e75173.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dendi Plaza Bukhara - Pool - Breakfast included - Spa - Free airport shuttle 8.6 Excellent 34 reviews £61 includes taxes & fees 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=89157886&PinnedHotelID=89157886&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/109000000/108210000/108201100/108201011/451dfd73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emerald hotel Bukhara - Breakfast included - Free WiFi - Air conditioning - Laundry 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=108201011&PinnedHotelID=108201011&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/102000000/101760000/101755200/101755130/51f6a061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### hotel Shams Bukhara Bukhara - Pool - Spa - Kids pool - Parking included 6.6 4 reviews £42 includes taxes & fees 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=101755130&PinnedHotelID=101755130&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/20000000/19300000/19290400/19290395/80dfcf47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bukhara Baraka Hotel Bukhara - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 30 reviews £49 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=19290395&PinnedHotelID=19290395&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/85000000/84950000/84945000/84945000/aa1448cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suzangaron Boutique Hotel Bukhara - Breakfast included - All-inclusive - Spa - Free WiFi 9.2 Wonderful 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=84945000&PinnedHotelID=84945000&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/96000000/95610000/95605500/95605429/3a455f96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ansi Boutique W&S terrace Bukhara - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 49 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=95605429&PinnedHotelID=95605429&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/114000000/113870000/113869000/113868918/0df3462b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kavsar Hotel Bukhara - Restaurant - Bar - Laundry - Housekeeping 8.0 Very good 4 reviews £45 includes taxes & fees 31 Dec - 1 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=113868918&PinnedHotelID=113868918&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/83000000/82800000/82799600/82799513/58325d1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rayyan Hotel Bukhara Bukhara - Breakfast included - Free WiFi - Air conditioning - Laundry 9.6 Exceptional 18 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=82799513&PinnedHotelID=82799513&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, 1 King Bed | Premium bedding, Select Comfort beds, individually decorated](https://images.trvl-media.com/lodging/31000000/30940000/30935400/30935358/7aa73276.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B-House Bukhara - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=30935358&PinnedHotelID=30935358&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 5 metres - Street parking available - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7 AM to 10 AM - A restaurant ### Things to do - Art gallery - Bicycle rentals - Designer stores - Indoor pool (guest access) - Outdoor pool (guest access) - Shopping centre ### Family friendly - Access to nearby indoor pool - Access to nearby outdoor pool - Dining table - In-room refrigerator - Laundry facilities - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding - Tempur-Pedic mattress ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch LED TV with satellite channels ### Food and drink - Dining table - Electric kettle - Free bottled water - Limited room service - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Laptop workspace - Separate sitting area - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 16 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: UZS 20600.00 per person, per night. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: UZS 20000.00 per room (one-way) - Laundry fee: UZS 5000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash Cashless transactions are available Long-term renters welcome Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property No pets and no service animals are allowed at this property ### Property is also known as Old Bukhara Hotel Old Bukhara Hotel Hotel Old Bukhara Bukhara Hotel Old Bukhara Hotel Bukhara ## Frequently asked questions ### Does Hotel Old Bukhara have a pool? ### How much does it cost to stay at Hotel Old Bukhara? ### Is Hotel Old Bukhara pet-friendly? ### How much is parking at Hotel Old Bukhara? ### What time is check-in at Hotel Old Bukhara? ### What time is check-out at Hotel Old Bukhara? ### Does Hotel Old Bukhara provide a shuttle to the airport? ### Where is Hotel Old Bukhara located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Old Bukhara Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 7 6 - Okay 1 4 - Poor 1 2 - Terrible 11 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 9.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Piotr 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great value for money. ##### Piotr Stayed 3 nights in May 2025 ### 2/10 Terrible #### Pui Wing 9 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I tried to check in and then the staff there explained that cannot give room to me since there is someone very sick stayed at my room and they couldn’t check out. The situation last until 6pm for the day of my check-in. I am not sure if it is just an excuse to sell my booking to another hotel. Besides, please send your guest to hospital if he is so sick ##### Pui Wing Stayed 1 night in Oct 2025 ### 10/10 Excellent #### mc 27 Oct 2024 Liked: Cleanliness, staff & service, amenities Great place to stay, really convenient as in the centre. Super clean and wonderful breakfast ##### mc Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Iaroslav 20 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, friendly staff ##### Iaroslav Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Sanjeev 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This review is for Imperial Palace Hotel. Old Bukhara hotel was undergoing renovations when we arrived at the facility. Murad took us to the Imperial Place Hotel, less than 100 meters from the place. It is a convenient and clean facility with wonderfully helpful staff!! ##### Sanjeev Stayed 2 nights in Apr 2025 ### 8/10 Good #### TOMOYASU 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There was some trouble at check-in, but they were able to sort it out for me in the end. ##### TOMOYASU Stayed 2 nights in Apr 2025 ### 8/10 Good #### Michael 25 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice clean room that is very close to everything. We had a great stay and come back again. ##### Michael ### 10/10 Excellent #### Estelle 17 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was Perfect, and the staff is extremely nice and caring. ##### Estelle Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### John 8 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in the old town Great hotel located in the old town. Rooms are spacious with spectacular views. Breakfast was excellent and varied each day. The staff were very helpful and friendly. I’d have no hesitation recommending this hotel ##### John Stayed 4 nights in Oct 2023 ### 2/10 Terrible #### Verified traveller 22 May 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never trust this hotel! We booked and paid two months before our trip. When we arrived late at night, we were told that the hotel was undergoing renovations and is closed. This is a fraud! It stinks to high heaven. ##### Verified traveller Stayed 2 nights in May 2025 ### 10/10 Excellent #### Madeleine 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a wonderful place from which to explore Bukhara. The staff were welcoming and friendly, the breakfast was delicious, the room was perfect. I particularly liked the chance to walk out of the door straight into an Old Bukhara mahalla. Highly recommended! ##### Madeleine Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Jacqueline 4 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities We were a family with teenagers visiting from UK. We were very impressed with the Old Bukhara hotel and found it to be one of the best we have stayed on our travels in Uzbekistan. It is spotless and the rooms lovely with good quality bedding etc. The traditional uzbek breakfast was the best we have had too. Staff and management were really accomodating and very helpful. We recommend!! ##### Jacqueline Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Rolf 24 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very clean, good location The hotel is new and clean (literally, spotless!) Friendly owners, eager to help. Excellent location just 5 minutes to the main square with madrassas. Reasonable prices for taxi service (taxi taken at the train station had problems to find the location and actually charged more than the hotel). ##### Rolf Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### TOM L 5 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Homely Place 200m Away From The Action Room was as described so if you want an authentic local experience , I would definitely recommend this hotel. The owner Murad is also very helpful and polite. The centre of old bukhara is about 200m walk away, exit the hotel and turn LEFT and just walk. You will come out to the centre, just follow the mosque domes. Murad also offers a courtesy taxi pickup for about $5 or 50,000 Somme at time of writing this, I would recommend you take it, makes it so much easier. ##### TOM L Stayed 1 night in Nov 2022 ### 2/10 Terrible #### Alexander 30 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fraud Upon arrival at the hotel, which we had booked via Hotels.com, we were informed that the Hotel was undergoing renovation and not available for us. We were offered another, cheaper (in both terms of the word), hotel, and that we could let the original reservation stay as-is on hotels.com We politely informed them that while we could stay at the other hotel, we would like to cancel the original reservation and pay directly to the other hotel, as it was cheaper and of a lower standard (no exterior windows, for instance). Upon returning home we find that they have refused to return our money ##### Alexander Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sean 17 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I just returned from a two-week trip to Uzbekistan, where I stayed at a handful of hotels. The Hotel Old Bukhara was the best. The room was very clean and the hotel's courtyard was nice. The family who owns it was also friendly. They were the only ones during my trip who arranged a driver to pick me up at a reasonable price for a tourist. They didn't overcharge like other hotels will do. The hotel is in a great location down an alley from the main attractions. It takes only a couple minutes to walk to the Kalan mosque and trading domes but you don't feel like you are staying in a busy, touristy area. The hotel provided the best breakfast I had on my trip. It was so large that I usually skipped lunch. Lastly, I slept well during the few nights I stayed at the hotel. I've had bad experiences with noise in American hotels and was pleasantly surprised with the Hotel Old Bukhara, especially because it seems like an older, historic building. I'd be happy to stay there again. ##### Sean Stayed 3 nights in Oct 2022 ### 2/10 Terrible #### Jian 10 Apr 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Upon my arrival at the hotel, I was dismayed to learn that despite having a confirmed reservation, there were no available rooms for me. Instead, I was directed to a substitute hotel nearby, which fell drastically short of the standard I had anticipated. Throughout my stay at the alternative accommodation, I encountered numerous challenges that greatly affected my experience. Firstly, the room was infested with mosquitoes, resulting in a sleepless night as I was constantly bitten and unable to find respite. Additionally, the bathroom had noisy fans, further exacerbating my difficulty in getting any rest. Furthermore, I was surprised to discover additional charges for coffee during breakfast and repeated requests to pay a city tax higher than what was originally indicated in my booking. As a loyal customer of Expedia, I have always trusted in the reliability and quality of your services. However, my recent experience with Hotel Old Bukhara has left me deeply disappointed and dissatisfied. ##### Jian Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Verified traveller 26 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I booked this hotel months in advance. Arranged a taxi from the train station with them, when the taxi took me to another hotel I was confused (despite his pick up sign saying Hotel Old Bulkhara). This different hotel told me old bukkara was closed and I was moved there. We were emailing just days before and they mentioned nothing about a hotel move. Ironically later I met tourists who were staying at Old Bukhara, which in fact was not closed. I also had booked with Old Bukhara well before them, yet was "kicked out" to this other hotel. The replacement hotel was a similar quality and similar location, I give a bad review because of how unprofessional that is to give no warning, even as we were emailing just days before. And no appology at all from replacement hotel. I am a seasoned traveler, but if I was an older tourist (as uzbekistan seems to have a lot of ) id feel "kidnapped" by a cab taking me to a different hotel with no warning, and also angered to be taken to a hotel I did not book. ##### Verified traveller Stayed 1 night in Sep 2023 ### 8/10 Good #### S 24 Sept 2025 Liked: Staff & service, amenities スタッフの皆さんはフレンドリーでホスピタリティも素晴らしかったです。 １つ改善点を挙げるとすれば、チェックイン時から浴室が水浸しになっており、毎回拭かなければなりませんでした。 ##### S Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jonas 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Trevlig vistelse med bra service. ![](https://a.travel-assets.com/ugc/hotel-reviews/500bca7c-698c-4440-9908-d9f7ab584f8f-1757497207281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jonas Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### TAKASHI 18 Jun 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ホテル オールド ブハラには4泊しました。このホテルはオーナーがひとりで切り盛りしている民宿程度のホテルです。半分は作りかけのホテルです。2日目の朝食時間になっても何も用意されていない。10分すぎに手伝いのような女性がホテルに入ってきたので説明するとオーナーに電話して説明していました。オーナーは寝坊して朝食の準備ができなかったもので電話を受けて目を覚まし自分も住んでいるホテルの部屋から出てきて、ごそごそと準備を始めました。ぼくが抗議すると彼は「朝食時間が10分ほど遅れてあなたにどういう不具合があるのか」と居直りました。まったく謝罪をする気はないようです。それから彼とは険悪な空気になりました。部屋の清掃もしなくなり、歯ブラシも3日目からでなくなりました。ウスベキスタンではホテルに滞在した証明書が必要ですがこのホテルはプリンターを持っていなくて印刷物としては滞在証明書を出せないようでしたがプリントアウトで必ずチェックアウト日の10時までに出すように抗議して約束させました。 しかし10時には出ず、12時に再度ぼくが戻り受け取りました。まったくさまざまなことで誠意のかけらもないホテルでした。 ##### TAKASHI Stayed 4 nights in May 2025 ### 2/10 Terrible #### Luis Horacio 26 Apr 2025 Me cancelaron la reservación por renovación y me cobraron la estadía ##### Luis Horacio Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Dirk 6 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gelungener Aufenthalt Es war ein durch und durch gelungener Aufenthaltit super freundlichem Personal und Besitzer ##### Dirk Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Verified traveller 23 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 宿泊滞在しておらず中庭にしか見なかったので実際にはほぼ不明です。 昼過ぎに到着してチェックインしようとしたら、 オーナーから、宿泊している日本人夫妻の奥様が食中毒を起こし入院したので延泊すると聞かされ、我々は北に500mほど離れたDELA HOTELというホテルに宿泊することになりました。明日はこちらに泊まるかと聞かれましたが移動が面倒なので断りました。 ちなみにDELA HOTELは最高、☆５です。 ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Sylvie 8 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel parfait, propre et confortable proche du centre historique. Petit déjeuner copieux et délicieux. 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