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Reviews of Scala Hotel Buenos Aires

4 out of 5
Scala Hotel Buenos Aires
Bernardo de Irigoyen 740, Buenos Aires, Capital Federal

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 808 reviews" "
Rating 8 - Good. 256 out of 808 reviews" "
Rating 6 - Okay. 43 out of 808 reviews" "
Rating 4 - Poor. 16 out of 808 reviews" "
Rating 2 - Terrible. 17 out of 808 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a stop over. Clean, well located. Menu of dining room limited. Average breakfast. Front desk staff excellent and bad (lady very helpful, guy needs tutoring).
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money hotel, good breakfast, large room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Good area. Nice staff, but not comfortable with English language.
Stayed 4 nights in Feb 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the center, restaurant, and airport
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024

10/10 Excellent

Christina

Stayed 6 nights in Apr 2023

10/10 Excellent

james, Griffin

Stayed 2 nights in Mar 2023

10/10 Excellent

Sherryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The convenience of a good restaurant and great location
Stayed 1 night in Mar 2023

10/10 Excellent

Patricia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I like everything about this property
Stayed 1 night in Feb 2023

4/10 Poor

Alfie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a huge disappointment. My wife and I arrived at 8pm after a long day traveling only to find out we didn’t have a room. Front desk said they couldn’t find either me or my wife. By the way, it was my WIFE’S BIRTHDAY. We realized front desk had no interest in solving the situation so we decided to contact Expedia. Expedia called the hotel and front desk acted very strange. First they couldn’t speak English, then they could. Then the connection was lost…I was still with the Expedia rep on the line when all of the sudden the reservation showed up. However, he said they didn’t have the room we paid for, only a full bed. So, I had to sleep in a full bed with my wife for 3 nights. They also did absolutely nothing to compensate us for this horrible experience. I do not recommend this hotel. You can find better options closer to Buenos Aires’ highlights and with a staff that actually cares about you.
Stayed 3 nights in Jan 2023

10/10 Excellent

Rebecca

10/10 Excellent

Deborah, Leonia

Stayed 1 night in Nov 2022

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2022

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in an easy entry/exit for arriving or departure for airport. Few blocks away from the main st. Transport can be arranged through the hotel desk to airport.
Stayed 1 night in May 2022

8/10 Good

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022

10/10 Excellent

Gilberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in accessible area to reach from Ezeiza or Aeroparque airports. Near from the center. Services is excellent.
Stayed 1 night in Nov 2021

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is very clean, comfortable an elegant. Very nice staff. *****
Stayed 2 nights in Mar 2020

10/10 Excellent

Tomer, Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price for a really nice hotel. Nice staff. Very clean.
Stayed 2 nights in Feb 2020

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great staff Fantasy stay Treat you very well Clean and up to date rooms Very convenient to city center Fantastic breakfast!!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Slow check in is big matter to me. every time happens. Hotel itself - Nice! beside front desk workers.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

DAVID

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2019

10/10 Excellent

BERNARD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was super excellent.
Stayed 2 nights in Nov 2019

2/10 Terrible

Andrea, Texas

Travelled with partner
Disliked: Amenities, property conditions & facilities
I reserved a room with one double bed and received a room with two individual beds, they changed it and the new room had no hot water, no safety box, bathroom amenities in poor condition, I could not control the temperature of the AC, and the list goes on. The staff apologized but nothing was really done. Nice hotel but disappointed with my stay.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

NORMAN

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay in this hotel when in Buenos Aires.
Stayed 3 nights in Jul 2019

4/10 Poor

Ron

Disliked: Staff & service
Rude staff in transitional part of town.
My wife and I have been traveling in South America for two months. The staff at this hotel are by far the rudest we have come across, especially in restaurant at breakfast. Don't know why they are so unhappy. Tried to fill my coffee mug to take to room early morning. "This will count as your breakfast" the man said in an irrated tone. I was shocked but got breakfast later after talking to front desk. They try to squeeze every possible penny out of you at ridiculous prices. Room was clean and comfortable, but paper thin walls let in lots of noise. Would not stay here again if they paid me to. Area full of homeless transients, not threatening at all but inconvenient compared to areas near port. Rude staff is my main reason for this review, though.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Overall good value for money but the room was rather dark and “tired”. Hot water didn’t run well enough. Staff is pretty friendly
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a bigger room that had better soundproofing and it was just perfect! Once again the bed was incredibly comfortable! Good shower and water pressure( I am a plumber) and found the extra space in the room just great! We would stay at Scala again next time for sure.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just a short walk away from the San Telmo attractions and market. The air conditioning in our room was unreliable and switched itself onto the hot setting during the night.We had to leave the window open! The bed was perfect! The hot selection at breakfast was over cooked and had been heated for too long a period!
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Moody reception. Noisy cleaners with loud walkie-talkies. Noisy outside room. Poor soundproofing.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 10 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good besides some ants in our bed and bathroom. Staff very nice and accommodating.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy espacioso y silencioso a pesar de estar en la principal avenida
Stayed 1 night in Mar 2019

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. Staffs were very helpful. Room was very spacious.
Stayed 1 night in Mar 2019

8/10 Good

Alice

Liked: Staff & service, property conditions & facilities, room comfort
Good for the price
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location close to main attractions. Close to subway
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, helpful, friendly Safe and great breakfast
Stayed 6 nights in Dec 2018