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BENS L'Hotel Palermo

Photo gallery for BENS L'Hotel Palermo

Featured image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Terrace/patio

Overview of BENS L'Hotel Palermo

VIP Access

BENS L'Hotel Palermo

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Laundry
  • Room service
Thames 1562, Buenos Aires, Capital Federal, 1414

Explore the area

  • Popular LocationSerrano Square2 min walk
  • Popular LocationPlaza Italia15 min walk
  • Popular LocationBuenos Aires Eco Park17 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)46 min drive

Choose dates to view prices

About this area

Buenos Aires

BENS L'Hotel Palermo is located in Palermo, a neighbourhood in Buenos Aires, and is in the city centre and near a metro station. Plaza Italia and Obelisco are notable landmarks, and travellers looking to shop may want to visit Distrito Arcos and Alto Palermo Shopping Center. Looking to enjoy an event or a match while in town? See what's going on at La Rural. Spend some time exploring the area's activities, including outlet shopping, golf lessons and golfing.

What's nearby

  • Serrano Square - 2 min walk
  • Armenia Square - 9 min walk
  • Distrito Arcos - 12 min walk
  • Plaza Italia - 15 min walk
  • Buenos Aires Eco Park - 17 min walk

Getting around

  • Plaza Italia Station - 15 min walk
  • Buenos Aires Palermo Station - 18 min walk
  • Buenos Aires (EZE-Ministro Pistarini Intl.) - 46 min drive

Restaurants

  • Club Eros - 2 min walk
  • Sao Paolo - 2 min walk
  • Arte De Mafia - 2 min walk
  • Mi Barrio Hamburguesería - 2 min walk
  • Crónico - 2 min walk

About this property

BENS L'Hotel Palermo

3.5-star Buenos Aires hotel in Palermo, near Serrano Square
This smoke-free hotel features an outdoor pool, coffee/tea in a common area and 24-hour room service. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a seasonal outdoor pool, concierge services and dry cleaning. All 23 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, first-run films and LCD TVs.
BENS L'Hotel Palermo offers 23 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 164 ft (USD 20 per day)
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels
  • First-run films
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: USD 20 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from October to April
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 207 out of 350 reviews
5 - Excellent 59%
Rating 4 - Good. 109 out of 350 reviews
4 - Good 31%
Rating 3 - Okay. 26 out of 350 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 350 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 350 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Really pretty hotel. Rooms and bathrooms are clean. Staff members were really nice and eager to help.
Stayed 1 night in Feb 2020

3/5 Okay

Liked: Staff & service
Disliked: Room comfort
Lovely grounds but ...
Our room, room 3, was very humid, even with the airconditioning in dehumidifying mode. The airconditioner continued to drip until a "repair" which lead to the room being even more unacceptably humid. The staff seemed nice and kind but could not substantially help. If you have a problem with your room, this is not the hotel for you. We won't ever return here, despite the kind reception staff.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Very helpful and friendly staff. Tucked away hotel. Quiet yet located in bustling trendy location. Nice modest breakfast. Only suggestion: add wall hangers in bathroom.
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in Palermo district of Buenos Aires many times, but never even had noticed this property, as it doesn’t seem to be a hotel, even now, but more like a country getaway of a friend. The suite to which I was upgraded is spacious and comfortable, with its own patio and sun deck. I couldn’t have been more comfortable. Rodrigo at the front desk is kind to all, and the entire staff is to be commended for their work.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel Palermo has the most idyllic garden out back. It was such a serene escape from the hustle and bustle of the city, but was in a perfect location!
Stayed 3 nights in Jan 2020