Search Buena Vista Cottages

"Rustic experience—room was not clean upon check in so we were moved to another room. Otherwise beautiful location but very rustic!"

"The hotel was clean and the staff was friendly. The pictures representing the hotel however, were misleading. They made the rooms, lobby, pool, and breakfast area appear considerably larger than they were. For a bargain price, I would have been satisfied, however, for the exorbitant price we paid, I expected more."

"Good clean place to stay"

"This place was great…"

"Really nice stay for a couple of days with a feel of nature and history."

"Paid a premium for 2 nights (at over $300+ per night). Check in was at 4 pm, and room wasn’t ready until 5:45 pm. Front desk said they were understaffed. Got to room and it wasn’t clean - bathroom had all sorts of hair and huge crumbs on floor. Toilet barely flushed. Shower curtain was filthy and moldy. Vanity storage shelf had dirt all over. A dresser drawer had tons of food and items still in it (chips, loaf of bread, pills)! The upstairs hallway which is all outdoors was so gross. Definitely needed to be vacuumed and cleaned. We left after the first night. Too gross to stay there. Would not return."

"Came out for a graduation at liberty University. Big family need a space. Them want to run a bunch of rooms separate from each other. Just had everything."

"Front desk would not help my wife correct the reservation to her name. Instead, they denied her to check in and made zero attempt to help her contact Hotels.com to resolve. My wife (Princess) had me find another property and the same issue almost occurred again. There’s a situation when making a reservation on the Hotels site where if you leave the reservations page before booking and come back, the name of the guest reverts back to the site manager (me…Blake) instead of my wife. (Princess). I realized this after making the second reservation and called the property before she arrived. Fortunately at the Wingate, the front desk allowed the name change back to Princess. I want a refund for $145 or I’m done with Hotels. "

"Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!"