Business Double Room, Ensuite | WiFi
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Reviews of The Old Coach House Hotel

3 out of 5
The Old Coach House Hotel
26 High Street, Buckie, Scotland

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 83 reviews" "
Rating 8 - Good. 25 out of 83 reviews" "
Rating 6 - Okay. 20 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 11 out of 83 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Really convenient and great value.
Stayed 1 night in Apr 2024

2/10 Terrible

Lee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Cold checked out straight away
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Business traveller
Liked: Staff & service, amenities
The property is okay but some floor areas needs to be fixed. Staffs are nice and friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Staff & service
Nice comfortable beds
Stayed 3 nights in Apr 2024

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is admittedly not expensive but really shouldn’t be operating, as it is about to be closed for a full refurbishment and this shows. Rooms have damp patches on the ceiling, bathroom barely functions, there are no facilities, etc. Buckie is absolutely fine, this hotel isn’t.
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Basic hotel in which I have stayed many times in the summer. This was my first time during the winter, the heating system was almost non existent. Room was uncomfortably cold
Stayed 1 night in Jan 2024

2/10 Terrible

Ivor

Stayed 1 night in Jan 2024

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
It was warm comfortable and it was great was needed to stay for going to work
Stayed 3 nights in Dec 2023

2/10 Terrible

Frank

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again!
Host was friendly and helpful, but the room was Freezing, The bathroom was dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Was Comfortable very nice
Stayed 2 nights in Dec 2023

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very Basic, no Food avialable including breakfast which was disappointing. Provided our basic needs and was clean and tidy.
Stayed 1 night in Oct 2023

8/10 Good

Laura

Stayed 1 night in Oct 2023

10/10 Excellent

Laura

Stayed 2 nights in Sep 2023

4/10 Poor

Dougie

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great site
Stayed 1 night in Sep 2023

6/10 Okay

G

Business traveller
In general my stay was ok but there was no breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Lavinia

Travelled with partner
Hmmmm, was a bit worried after reading a couple of very recent reviews. They were pretty much damning so it was with some trepidation and the decision to check out if it was as described. I have to say, I can really see where the previous reviews came from. Yes it’s old, the room was small and restaurant was closed. In saying this, the room was clean, the water hot and the area quiet. Only negatives on the room were the lamp didn’t work and main light was dim. An odd occurrence was the TV turning on itself twice in the middle of the night! The remote was with the TV and nowhere near us so not sure what the go is there. The bathroom was clean although small. WiFi was a bit sketchy but adequate. There is a carpark off street at the side of the hotel and it is a short walk to the main area. Someone was there to check us in but no-one on checkout so we just left the key. For the price, this property is fine for a couple of nights.
Stayed 1 night in Aug 2023

8/10 Good

Jack

Stayed 2 nights in Aug 2023

4/10 Poor

Margaret

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being renovated
Renovation work is ongoing. Room had been recently carpeted and the mattress and duvet were comfortable. Restaurant, bar, lobby, lounge etc all currently closed.
Stayed 1 night in Aug 2023

8/10 Good

Lady

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap & Cheerful with great staff
Staff is amazing. Price is outstanding! We had a nice room...no grills but a modern TV I could html my computer to. Location is perfect for our needs. Dog friendly although when we booked there wasn't a way to tell them we were bringing our dog & there is a dog charge.. will definitely book again
Stayed 3 nights in Aug 2023

2/10 Terrible

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
My stay was terrible we checked out and did not stay bedding looked used room drab with old furniture mould in the shower paper cups no toiletries lock on door dodgy with no fire door sticker no fire exit plan on back of door used by homeless people no bar and kitchen was closed worst hotel ever !!!!
Stayed 1 night in Aug 2023

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Ceiling cracked and in need of a paint. Toilet brush dirty. Bathroom light not working fully. Bathroom door not closing properly. No meals.
Stayed 2 nights in Aug 2023

2/10 Terrible

Colin

Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jul 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, but the bed is firm
Great location, friendly staff. The bed was uncomfortable (personal preference) and the pillows could do with replacing.
Stayed 1 night in Jul 2023

8/10 Good

Rhona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice but no food.
The hotel but we were relying om the hotel for food. It was clean and friendly. It was very comfy but msybe a fan would have helped.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
People expect five star hotel for three star price.stop moaning,nothing wrong with hotel
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
The extractor fan in room really needs a good clean. You could hardly see it. This is in the toilet. Can say shower was very powerful and warm. Make sure the radiators are turned on before guest arrive as ours wasn't and it was freezing until we went into hall and it was sooo cosy, so went back and discovered the raditor was off. The gentleman was pleasant that we spoke too and so was lady on arrival. No breakfast no dinner so we had to go else where which was disappointing as advertised on website showing meals and pub aera opened. Local pub was great.
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Adequate.
Stayed 2 nights in Feb 2023

10/10 Excellent

Alan

Liked: Staff & service
Check-in (and check-out) were straight-forward, staff were enthusiastic and helpful. The hotel's location was perfect for the purposes of my one night stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Imran

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Raymond

Business traveller
Liked: Cleanliness
It seems there are new management/owners. Restaurant was closed - Monday - no early breakfast. Rooms only had paper/plastic cups for in room for drinks. Also think the bar has closed. Otherwise rooms unchanged from previous visits
Stayed 1 night in Oct 2022

6/10 Okay

Irana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Heating is on a timer so no hot water or heating in the rooms at times. Wanted a shower when we checked in (in the evening) but couldn’t.
Stayed 2 nights in Oct 2022

10/10 Excellent

Zoe

Stayed 1 night in Sep 2022

10/10 Excellent

CLIFFORD

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
This place was perfect for our trip. The staff and owner were really nice and friendly and nothing was to much trouble. Will certainly use again.
Stayed 1 night in Sep 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, perfect customer service, would highly recommend this hotel
Stayed 5 nights in Sep 2022

4/10 Poor

Kenneth

Business traveller
Disliked: Property conditions & facilities
Very Basic Accommodation
Hotel is in need of renovations and upgrading but is generally clean and tidy. Very basic, small single room and the shower control was broken so water quickly became scalding hot with no way of adjusting temperature. Bar and restaurant was closed which was inconvenient.
Stayed 1 night in Aug 2022

8/10 Good

Gordon

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Pleasant stay, the room was clean, bed comfortable and shower facilities also fine. The general condition of the hotel is tired but you get what you pay for it’s a good price in the centre of town. Staff are lovely.
Stayed 2 nights in Aug 2022

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
50 Pounds a night more like £5.00
Me and my partner took a little donder up to Buckie last night to get away and enjoy a wee weekend away together and go antique hunting (Cullen is perfect for this!). My partner booked the room on hotels.com and well a picture can hide a multitude of sins just The old Coach inn did. We arrived in the evening after travelling all day and were greeted by, well no-one but a number to call if no-one was around. The building was in darkness which isnt very welcoming at all. We called the number and a very rude Asian man came down the stairs and said we were late. My partner was choking for a pint so we asked if the bar was open to which he told us no it was closed.   As we checked in we asked about breakfast and told it would be £7.5 each for a continental breakfast. £7.5 for a few slices of cheese and a yogurt - I don't think so. I may be Aberdonian but that is taking the biscuit. After we checked in we went to our room where on route realized the hall lights in he main corridor to our room didn't work. Faulty Towers or what?! The room resembled a 70's basic suite with holes in the wall as well as insects. Through the night we could hear every bit of noise too. On top of the wardrobe there was an inch of dust and a dirty mask. Cleanliness doesn't exist at this Hotel. Would we stay here again? I think you already no the answer. I DO NOT RECOMMEND 
Stayed 1 night in Jul 2022

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Angam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall for price
Stayed 4 nights in Nov 2020

6/10 Okay

David

Business traveller
Disliked: Property conditions & facilities, room comfort
Davy
It was a work stay for 10 nights. I wouldnt have stayed a second week but unfortunately i was on a work budget. The hotel was nice enough but very dated.the creaky floor boards where really bad,from entering the room it was just creak.the heating in room went from warm [not hot] to freezing. Exact same as shower. Reported it to staff who couldnt have been more helpful but was informed it was under new management and it was work in progress.i stay in hotels up and down the country. I would only rate this hotel because of the 2 girls on the front desk who where so helpful and respondent to the occupants needs. Fantastic staff probably under rated. Top staff overrated hotel.
Stayed 5 nights in Sep 2020

8/10 Good

Lyn, Milton Keynes

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Comfortable hotel, lovely breakfast. However it is very dated but that didn't put us off. Expedia let us down by not giving the hotel our request for a two bedded room. The hotel staff managed to accommodate this at no extra expense to us. I tried to contact Expedia to complain but got only a robot. Would not book with them again.
Stayed 2 nights in Sep 2020

4/10 Poor

Rod, Inverurie

Travelled with group
Disliked: Amenities, property conditions & facilities
Pleasant staff but a bit amateur and premises are a dated and run down. The heating in the room didn't work. I raised this with the staff who said they would look into it and later told me it was fixed. It wasn't. TV in the room had very poor reception making it unwatchable. Breakfast was a 'take or leave it' cooked breakfast which, to be fair, was tasty and well presented, but there was no offer of cereal, fruit juice etc. Coffee/tea was help yourself from the jug shared with other diners not very Covid secure!
Stayed 1 night in Sep 2020

6/10 Okay

Elizabeth, Grampian

Travelled with partner
Liked: Cleanliness, staff & service
Very crammed, small room but all facilities are there incl tv & hairdryer. Broken shower cubible door so fixed curtain used . View from window was a roof with chimney. Very creaky floors as its an old building. Room was clean with a very comfy bed ,tea/coffee making facility. All the staff were friendly & helpful. Price of £50 was for room only ,meals to be paid separately . My actual charge was £50.60 so maybe a credit card charge? Pleasant young waitresses but got my order mixed up, items on the plate are accurate to the menu, no chips or potatoes unless stated but can be ordered separately . Lovely "Simpsons" ice-creams. Covid measures are in place with social distancing & hand gel available. Limited hotel parking but ok to park on the main street. Antibacterial soap available in the toilet so remember to bring own shwer gel/shampoo etc.
Stayed 1 night in Sep 2020

6/10 Okay

Mogz, Lothian

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room perfectly good. Ensuite was modern clean. Most rooms are first floor,. Bed had good substantial sheets. Great to get that ensuite at low price. Easy access in out. Wifi terrible for most of the evenings, as if their system was overloaded: losing connection every few seconds to a minute. But good in mornings, one evening came good later. Reception unstaffed when I left, nobody came to ringing, I had to just leave the key there unannounced. That's at 7:50am. Frustrated, that they had a street sign out saying evening dining was on, the receptionist on arrival told me so too, but there was no visibility or signage where to go for it, the bar was closed so the whole ground floor beyond reception looked closed with no sign of the dining at all or of being enterable. Reception unstaffed at that time too, I did not want to risk ringing for them asking only to be told it was fully booked, wanted a visual way to see that see the menu before making my wish to dine on that first evening known. By absence of which they lost a diner.
Stayed 3 nights in Sep 2020

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Met by a friendly member of staff, who checked us in and directed us to our room. The room was perfect for our 1 nights stay. Bed was so comfortable. Will definitely stay again Had dinner there too: excellent meal!!
Stayed 1 night in Feb 2020

8/10 Good

Andrew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Very good hotel staff very helpful and friendly
My stays normally good but was moved last stay and was put into poor hotel
Stayed 4 nights in Jan 2020

6/10 Okay

Andrew

Problem with boiler at hotel had to at marina hotel
Stayed 1 night in Jan 2020