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"This is a great location in Siena, close to all the sights. Just a note that there is no elevator, but the front desk man kindly carried my luggage up to the 2nd floor which was great. My only challenge was that the room was very warm (25.3C), and there was no working fan to move air around. I did ask at the front desk, and apparently the system had not been activated, and the AC was not yet running. Therefore I had to have my windows open all night and there was road noise. My friend had a lovely room on the first floor at the back of the building with a garden patio and we enjoyed that. They have an excellent breakfast. I would stay here again but would make sure they had fans or AC in the room."

"Through all my travels in Italy, this was probably the nicest accommodations. Centrally located and near the train station, large room and excellent breakfast."

"Hotel Minerva was in a prime location. It was clean but found the rooms a little dated. It might just be the European way but found things seemed a little tired. The breakfast was good. But the eggs were a little cold as they had been out for a while. The fresh ones were hotter. Good variety. "

"Everything was perfect. Customer service was everything. The classic room itself is slightly small, but a lovely big bathroom, and we were hoping for a view but understandably that would be the deluxe room. We used the spa amenities and it was pretty good for the price - recommended after a day or two of walking up and down the steep hills. Overall we will stay again. It was a beautiful hotel with lovely people working there, filled with so much history."

"D"

"Great place to stay in Siena."

"Absolutely wonderful!"

"This hotel is stunning, the staff are incredibly friendly and helpful. The room was lovely and its the first hotel I've stayed at where they follow their own rule of not replacing towels if you keep them hung up! My only complaint was that the pool chairs photographed were not set up even though it was a warm May weekend but perhaps these are only set up in the summer. "

"This was not a genuine 4 star Hotel. It was dated with problems with the bathroom etc - sink not draining etc Parking was absurd. 30 minutes notice required to get your car for 30 euro. We paid nearly $350 Australian a night which was ridiculous for the Hotel quality. It was not NH standard nor 4 star standard. I am regular stayer at NH Hotels & generally find them good but not this one. The stay has me seriously rethinking using Expedia going forward. You can see from my spending with Expedia I am good regular user & never complain. But with this stay I feel very short changed "