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"Hotel Minerva was in a prime location. It was clean but found the rooms a little dated. It might just be the European way but found things seemed a little tired. The breakfast was good. But the eggs were a little cold as they had been out for a while. The fresh ones were hotter. Good variety. "

"Everything was perfect. Customer service was everything. The classic room itself is slightly small, but a lovely big bathroom, and we were hoping for a view but understandably that would be the deluxe room. We used the spa amenities and it was pretty good for the price - recommended after a day or two of walking up and down the steep hills. Overall we will stay again. It was a beautiful hotel with lovely people working there, filled with so much history."

"D"

"This hotel is in a great location. The staff at the front desk was wonderful! They went out of their way to be helpful and gave good recommendations. The breakfast buffet was very nice. There is no elevator to access the upper floors. We had 51 steps to go up/down every time. Luggage was a challenge! If doing stairs is difficult for you, this hotel might not work for you."

"Great place to stay in Siena."

"Absolutely wonderful!"

"Lovely helpful staff, comfortable room, good breakfast, convenient location. Enjoyed our stay here "

"This hotel is stunning, the staff are incredibly friendly and helpful. The room was lovely and its the first hotel I've stayed at where they follow their own rule of not replacing towels if you keep them hung up! My only complaint was that the pool chairs photographed were not set up even though it was a warm May weekend but perhaps these are only set up in the summer. "

"This was not a genuine 4 star Hotel. It was dated with problems with the bathroom etc - sink not draining etc Parking was absurd. 30 minutes notice required to get your car for 30 euro. We paid nearly $350 Australian a night which was ridiculous for the Hotel quality. It was not NH standard nor 4 star standard. I am regular stayer at NH Hotels & generally find them good but not this one. The stay has me seriously rethinking using Expedia going forward. You can see from my spending with Expedia I am good regular user & never complain. But with this stay I feel very short changed "