Ratings based on 903 Verified Reviews

4.3 out of 5
92% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from london

Couldn't recommend highly enough!

Posted 23-Mar-2017
Great location in terms of station and centre, lovely hotel, rooms comfortable, nice and clean and comfy beds (and cot!). Staff nice. Just what you need.
5out of 5
Recommended
for Everyone
by A verified traveller from Hampshire, England

Great Hotel close to historic centre

Posted 05-Mar-2017
Pros: Great location, comfortable and quiet rooms and welcoming bar.
Cons: Bathroom was a bit dated but perfectly clean and more than adequate.
My partner and I stayed for 3 nights on a room only basis. Breakfast was available in a nice restaurant but we thought it was a bit expensive. Check in was efficient and friendly. Room was modern, clean and very comfortable. The big bath was particularly enjoyable after a long day walking on the cobbled streets. Tea and coffee facilities in room were very welcome. The bar provided a nice place to end the evening, with friendly and professional barman doing a great job keeping guests topped up. Reception staff very helpful and pleasant.
5out of 5
Recommended
for Everyone
by A verified traveller from UK

beautiful inside not so good to look at outside.

Posted 22-Feb-2017
Pros: lovely large room, pleasing to the eye and very comfortable
Cons: nothing
Location: on the outskirts of the square away from hustle and crowds but no too far to get to it.
Grerat, loved Bruge, loved the hotel and would deffinately go back.
3out of 5
Recommended
for Everyone
by A verified traveller from Berkshire

Good location, nice hotel...

Posted 17-Feb-2017
Good location in Brugge, everything is within walking distance, 1 minute walk away from the shops etc. Main negative was that the hotel is a little dated, didn't like the dark corridors. The room was a very large size, bathroom- needed renovating but overall was happy with the room. I would recommend it to others mainly because of the location. It was only a 10min walk away from the train station.
4out of 5
Recommended
for Everyone
by A verified traveller from England

Hotel location for older part of Brugge was good

Posted 03-Feb-2017
Hotel was quite old, showing wear and tear. The kettle cord was not long enough to reach the socket. The staff were very helpful.
4out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Nice hotel

Posted 22-Jan-2017
Pros: near to the historic and tourist area near to train station
Cons: improve heating to my room
Location: walking distance to all shops, restaurants and places of interest
convenient location and walking distance to everything
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful, large clean room

Posted 04-Jan-2017
Location: great spot right in central location
Lovely room, great facilities - loved the coffee maker (although had to go downstairs for some milk as none was left in the room).
1out of 5
by Michael

Declining property that needs attention

Posted 28-Dec-2016 on Hotels
I've stayed at this propert a dozen or so time over the past few years and have painfully watched it decline. My recent stay will be my last. The tub and surround were filthy. The toilet was stained. There was mild all around the window casings. The carpet was visibly filthy and torn. There was a giant stain on the bed skirting. And to top it off, someone lit incense to try and cover the faint smell of sewage in the hallway.
5out of 5
Recommended
for Everyone
by A verified traveller from west sussex

Nice hotel.

Posted 24-Dec-2016
Good proximity to parking and city centre. Comfortable rooms, great bed. Only criticism is some parts of hotel a little run down and the pillows were a bit fluffy. Good experience at a great price.
4out of 5
by A verified traveller

Great location

Posted 22-Dec-2016 on Hotels
Great location, right next to parking and only a few minutes walk from the market square. Reasonably priced, room good size and super king bed. Was on floor 5 and corridor was a bit smelly but room was not, so it didn't really bother us. Staff very welcoming and friendly. This was out second time staying here and would def stay again.