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Reviews of Hotel Lucca

3 out of 5
Hotel Lucca
NAALDENSTRAAT 30, Bruges

Reviews

9.8

Exceptional

Rating 10 - Excellent. 864 out of 1002 reviews" "
Rating 8 - Good. 122 out of 1002 reviews" "
Rating 6 - Okay. 9 out of 1002 reviews" "
Rating 4 - Poor. 4 out of 1002 reviews" "
Rating 2 - Terrible. 3 out of 1002 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An authentic and historic house with wonderfully renovated interior. Very friendly and interesting staff who know every detail of the house's story. Very comfortable room and excellent breakfast. It really felt like we were experiencing the real Bruges.
Stayed 2 nights in May 2024
Response from hdr on 23 May 2024
Thank you very much for your nice review !We loved it to have you as our guests. Thank you !!Always most welcome !WIth warm regards,

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reminds me of an old villa with antiques and history in every nook and cranny. Our room was like something out of a palace, and the owner was a lovely, old gentleman.
Stayed 2 nights in May 2024
Response from hdr on 22 May 2024
Thank you very much for your beautiful comments !It was a real pleasure to have you as our guests. Thank you !!Always most welcome !With warm regards,

10/10 Excellent

rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical buildings with modern facilities. Easy walk to the Markt but quiet from the crowds.
Stayed 1 night in May 2024
Response from hdr on 21 May 2024
Many thanks for your beuatiful comments !We loved it to have you as our guests !Looking forward to welcome you another time in the futre.With warm greetings,

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property that I would definitely go to again.
Stayed 2 nights in May 2024
Response from hdr on 19 May 2024
Thank you very much for your beautiful review !We loved it to have you as our guests: THANK YOU!Looking forward to welcome you again in the future.With warm regards,

10/10 Excellent

David, Collingwood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique look inside with decor being classic although a bit dark. The host, Hans, very helpful and welcoming.
Stayed 1 night in May 2024
Response from hdr on 10 May 2024
Thank you very much for your beautiful comments and for beeing our guests during your stay in historical Bruges !!Thank you !!Looking forward to welcome you again in the future.WIth warm regards,

10/10 Excellent

Effie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old hotel, near the centre of the city, with a fabulous continental breakfast. The owner provided excellent service and suggestions for sightseeing.
Stayed 2 nights in May 2024
Response from hdr on 6 May 2024
Manu thanks for these beuatiful comments !We loved it to have you as our guests. Thank you !!Always most welcome !!With warm greetings,

10/10 Excellent

Kim, Stephentown

Liked: Cleanliness, staff & service, property conditions & facilities
Just a block from a main shopping and dining area, this was a perfectly located and quite lovely place to stay. Super comfortable bed, excellent water pressure/ bath. The only funny thing is due to family health crisis while we were there the lobby sometimes had to be closed. The breakfast included was the best hotel breakfast ever! Definitely a place we’d go back to.
Stayed 2 nights in May 2024
Response from hdr on 5 May 2024
Thank you very mouch for your beautiful comments and for styaing with us during your time in Bruges !! Thank you !Looking forward to welcome you another time in the future.WIth warm regards,

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent two night stay! The entire stay was amazing, from the decor, to the staff, and the fantastic breakfast. Great location close to everything!!!
Stayed 2 nights in Apr 2024
Response from hdr on 30 Apr 2024
Thank you very much for your wonderful review !It was a real pleasure to have you as our guests. Thank you !!Looking forward to welcome you another time in the future.With warm regards,

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, located a walking distance of the center. Property is well maintained and the area is quiet. The staff was very helpful and friendly. The breakfast was great, a lot of variety of bread, fresh fruit, cheese, cold cuts, coffee and juice.
Stayed 1 night in Apr 2024
Response from hdr on 27 Apr 2024
Thank you so much for your beautiful review and for staying with us during you time in Bruges ! Thank you !!Always most wlecome !!With warm greetings,

10/10 Excellent

Connie Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is right in the heart of all the attractions. Lots of restaurants and stores. The hotel has lovely character with beautiful antiques throughout the family-owned property. The owner is kind, gracious, and helpful, making our stay special. Our room was spacious and comfortable. The breakfast was delicious. We are very pleased with our stay at Hotel Lucca.
Stayed 2 nights in Apr 2024
Response from hdr on 27 Apr 2024
Many thanks for your beatiful comments !We loved it to have you as our guests !!Looking forward to welcome you another time in the future.With warm regards,

10/10 Excellent

Kristy, Lake Country

Travelled with family, Travelled with pets
Liked: Amenities
This hotel is exceptional… The kindest owners with the warmest welcome, an incredible ambiance true to the period of the hotel, huge and clean rooms and the best breakfast of our holidays.
Stayed 2 nights in Apr 2024
Response from hdr on 19 Apr 2024
Many thanks for these most beautiful comments !!It was a real pleasure to welcome you in our hotel. Thank you !!!Looking forward to welcome you another time in the future.With warm greetings,

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The photos online did not do the property justice. This is a hotel made from a building from antiquity and is a treat to see. The dining area is magnificent with brick walls and arching ceilings. Our room was decorated with proper antique furnishings (though with the necessary modern amenities) and overlooked a quiet courtyard. The staff could not have been more friendly or helpful. The hotel is about a block from the city’s center and, thus, an easy walk to most anything of interest. Restaurant options abound as do shopping opportunities. Despite that, our room was incredibly peaceful. The common areas in the hotel are well-furnished and full of curiosities to see. I highly recommend the Hotel Lucca and would stay there again should my travels take me back to Ghent.
Stayed 1 night in Apr 2024
Response from hdr on 18 Apr 2024
Many thanks for these wonderful comments !We're thankful you were our guests during your stay in historical Bruges. Merci !Lookinf forward to welcome you another time in the future.With warm greetings,

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our visit. Will definitely go back.
Stayed 2 nights in Apr 2024
Response from hdr on 19 Apr 2024
Thank you very much for your beautiful message ! We loved it to have you as our guests ! Thank you !Always most welcome !!With warm regards,

10/10 Excellent

aimee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hans and his wife are lovely owners of this hotel. It is old but eclectic. You can feel the history while in the building. our room was huge and perfect for 3 adult size people. It had 2 singles and a fullsize bed. The breakfast is lovely included in the fee. We felt safe and it is centrally located.
Stayed 2 nights in Apr 2024
Response from hdr on 16 Apr 2024
Thank you very much for these beautiful comments !It was a real pleasure to welcome you in our hotel. MERCI !!Always most welcome !!!WIth warm greetings,

10/10 Excellent

Ellen, Chesterfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the “olde worlld charm” of the hotel, beautiful breakfast room, conversations with the owner and soothing music
Stayed 3 nights in Apr 2024
Response from hdr on 16 Apr 2024
Thank you so much for this wonderful review !We loved it to have you as our guests. Thank you !!Looking forward to welcome you again sometimes in the future.With warm regards,

10/10 Excellent

John

Travelled with partner
The hotel was fabulous. The service was top rate, from being able to check our bags early and then having them delivered to our room, to the helpful guidance about Bruges (and his great sense of humor) from our host, to the amazing breakfast included with our room. We could not be happier.
Stayed 2 nights in Apr 2024
Response from hdr on 14 Apr 2024
Thank you so much for your wonderful comments !It was a real pleasure to have you as our guests during your stay in Bruges. Thank you !!!We look forward to welcome you again another time in the future.With warm greetings,

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large size room. Very nice breakfast and personable host.
Stayed 2 nights in Apr 2024
Response from hdr on 10 Apr 2024
Many Thanks foir your beautiful review and thank you so much for staying with us !!Always most welcome !!WIth warm regards,

10/10 Excellent

Ashwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. The hotel is just 3 minutes walk from the nearest bus stop and 5 minutes walk from the markt square. Really convenient. You are greeted by one of the best hosts ever. The room and the hotel has a lot of character. The breakfast room and the reception takes you back centuries. Would strongly recommend. Ear plugs are provided if you don’t like the noise from outside.
Stayed 2 nights in Mar 2024
Response from hdr on 10 Apr 2024
Thank you so much for your wonderful comments !!We loved it to have you as our guests. THANK YOU !!Always most welcome !With warm greetings,

10/10 Excellent

Olcay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical ambiance, decorated well. Our room was comfortable and spacious. And the owner -Hans- is a very amiable interesting person who is also an accomplished concert pianist. We truly enjoyed our stay.
Stayed 1 night in Apr 2024
Response from hdr on 10 Apr 2024
Thank you very much for your beautiful review and thank you for staying with us furing your time in Bruges. Thank you !!Looking forward to welcome you another time in the future.WIth warm regards,

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 14th century hotel and host. The room was quaint but spacious. Breakfast was served in a vault-like stone cellar. Very good and very charming. Owner- manager was helpful, delightful, and welcoming. Recommend this hotel when going to Bruges.
Stayed 2 nights in Apr 2024
Response from hdr on 4 Apr 2024
Thank you so much for your wonderful comments ! It was a joy to have you as our geusts. Thank you !!Always most welcome !!With warm greetings,

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Lucca added a wonderful dimension to our first visit to Bruges - owner/host is charming and multidimensional, who generously shared their passion, talents, and deep knowledge about the rich history and culture of Bruges, through the lens of Hotel Lucca.
Stayed 3 nights in Mar 2024
Response from hdr on 31 Mar 2024
Thank you so mouch for your wonderful comments !It was a real pleasure to have you as our guests. Thank you !!We look forward to welcome you another time in the future !!With warm greetings,

8/10 Good

Qiang

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hans was very friendly and helpful. He helped us book a good restaurant for dinner. The breakfast had plenty of delicious and healthy choices. The room was clean and generally quiet. Slippers and kettle in the room for tea were pluses. The only drawback in the bathroom was that there wasn’t any racks for hanging towels.
Stayed 2 nights in Mar 2024
Response from hdr on 27 Mar 2024
Thank you for your beautiful review and suggestions and thank you very much for your stay !Always most welcome !!Cordially,

8/10 Good

Eunjeong, LA

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from hdr on 19 Mar 2024
Thank you for your nice appreciation and your stay in our hotel. Always most welcome !!Cordially,

10/10 Excellent

Conor O'Malley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff and a generally nice looking hotel
Stayed 2 nights in Mar 2024
Response from hdr on 12 Mar 2024
Thank you so much for your wonderful review !!We loved it to have you as our guest. Thank you !!Always most welcome !!Cordially,

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Carlos, Long Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Bruges. The owner, Hans, is a very kind and smart person, ready to help and to make our staying a very pleasant experience.🤗
Stayed 2 nights in Jan 2024
Response from hdr on 13 Feb 2024
Thank you so much for your wonderful comments !It was a real joy to welcome you in our hotel !! Thank you !!Always most welcome !!With warm greetings,

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, 10 minute walk to central Brugge. Generous breakfast run by kind and helpful hosts. Just the odd touch needed in the room we stayed in, no towel bars for one. Stairs to first floor daunting if have a large suitcase but assistance will be provided if needed.
Stayed 3 nights in Dec 2023
Response from hdr on 9 Feb 2024
Thank you for your nice review and sugestions. It was a pleasure to have you as our guests.Always welcome !Cordially,

10/10 Excellent

Hannah

Travelled with family
We really enjoyed our stay. Beautiful and roomy room, great location and delicious breakfast in a beautiful old room. Welcoming hosts as well.
Stayed 2 nights in Jan 2024
Response from hdr on 21 Jan 2024
Thank you very much for your beautiful comments !Thank you for staying with us. Looking forward to welcome you another time in the future.With warm regards,

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from hdr on 25 Jan 2024
Thank you very much for your excellent appreciation !We loved it to have you as our guests and look forward to welcome you again in the future !!Coridally,

10/10 Excellent

karen, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic house now a hotel. The history of the hotel and Brugge will unfold before your eyes ! Truly a magical experience . The rooms are elegant and stunning. Hans the owner and host is very kind and charismatic and talented and a true host. I will be back !
Stayed 2 nights in Jan 2024
Response from hdr on 18 Jan 2024
Thank you so much for your wonderful comoments !!We loved it to have you as our guests. Thank you !ALways most welcome !!With warm greetings,

10/10 Excellent

Felina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way we were created by the owner (Hans). Very personable and he made us feel special. Very detail orientated.
Stayed 3 nights in Jan 2024
Response from hdr on 14 Jan 2024
Thank you so much for your excellent review!It was a real pleasure for us to have you as our guests. Thank you !!Looking forward to welcoming you another time in the future !!With warm greetings,

6/10 Okay

Amy

Stayed 3 nights in Dec 2023
Response from hdr on 1 Feb 2024
Kindest greetings,

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from hdr on 12 Jan 2024
Thank you so much for your excellent appreciation !!We loved it to have you in our hotel. THANK YOU !Always most welcome !!With warm greetings,

8/10 Good

Noah, Lewisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from hdr on 9 Jan 2024
Thank you for your nice appreciation ! It was a pleasure to have you as our guest.Always most welcome !Cordially,

10/10 Excellent

Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the hotel is an old gentleman who is extremely friendly and polite with great manner. The room is spacious and beautifully decorated yet still preserves the vibe from the old century.
Stayed 1 night in Dec 2023
Response from hdr on 8 Jan 2024
Thank you so much for your beautiful comments!Thank you for beeing our guests. You are always most welcome !!A Happy New Year to you and yours.With warm regards,

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hans is such a wonderful host. We thoroughly enjoyed staying in the Hotel Lucca!
Stayed 2 nights in Dec 2023
Response from hdr on 30 Dec 2023
Thank you very much for your beautiful reveiw !!We loved it to have you as our guests ! Thank you !!Always most welcome.A Happy New Year to you and yours !!Cordially,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The best host you could ever ask for. My wife, 2 yr old son, and I enjoyed every minute of our stay. The owners made everything perfect and made our son the happiest when they gave him a box of toys to take to our room so he could play with them the entire time we were there. In the mornings the breakfast was perfect and had a place for our son ready and waiting for him when we got down there. Honestly the owners love what they do and you can see it in how they treat their guests and the attention to detail they put into everything. The next time we are in Bruges we will be definitely staying there.
Stayed 1 night in Dec 2023
Response from hdr on 29 Dec 2023
Thank you so much for these wonderful comments !We loved it to have you as our guests. Thank you !!Always most welcome !!!A Happy New Year !!WIth warm greetings,

8/10 Good

Deepsundar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area. Highly recommend for 1-2 day stay
Stayed 1 night in Dec 2023
Response from hdr on 24 Dec 2023
Thank you very much for our nice appreciation and thank you for beeing our guests during your stay in historic Bruges !Always most welcome !Merry Christmas to you and yours !Cordially,

10/10 Excellent

Orion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful hotel
The hotel is absolutely beautiful and the man who runs it is absolutely excellent. He’s so friendly and provides the best customer service. He even helped to make up a breakfast in bed for my partner when he was feeling unwell.
Stayed 3 nights in Dec 2023
Response from hdr on 23 Dec 2023
Thank you so muoch for your wonderful review !It was a real pleasure to have you as our guests. Thank you !!You are always most welcome !A Merry Christmas !!WIth warm regards,

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was so wonderful and accommodating. The rooms were bigger than we were expecting, and the complimentary breakfast was the best I've ever had. Will definitely stay there again if the opportunity arises.
Stayed 3 nights in Dec 2023
Response from hdr on 31 Jan 2024
Thank you very much for your wonderful comments !!It was a pleasure to have you as our guests. THANK YOU !!ALways most welcome !With warm greetings,

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from hdr on 21 Dec 2023
Thank you for your excellent appreciation !We loved it to have you as our guests ! Thank you !!Looking forward to welcome you again in the future !!A Merry Christmas to you and yours !Wit warm regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, 5 minute walk to the market square. Very warm welcome from the host. Perfect for a short break.
Stayed 2 nights in Dec 2023
Response from hdr on 21 Dec 2023
Thank you for your beautiful appreciation and thank you for your stay in our hotel !Always most welcome !A Merry Christmas,Cordially,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Lucca was a lovely quaint hotel and the room was much bigger than we expected. Hans the owner was very helpful and full of interesting stories. The breakfast while simple was plentiful and fresh evey day. Only a few mins walk from the Christmas markets
Stayed 5 nights in Dec 2023
Response from hdr on 21 Dec 2023
Thank you very much for this excellent comments !!It was a real pleasure to have you as our guests. Thank you !!Always most welcome !Merry Christmas to you and yours !!With warm regards,

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from hdr on 20 Dec 2023
Thank you so much for your excellent appreciation ! We loved it to welcome you in our hotel and hope to welcoming you again in the future.A Merry Christmas to you and yours !!Cordially,

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings, attractive simple hotel, friendly (and musical) staff.
Stayed 2 nights in Dec 2023
Response from hdr on 24 Dec 2023
Thank you very much for your beautiful comments !It was a joy to have you in our hotel ! Thank you !Looking forward to welcome you again in the future.A Merry Christmas !!With warm greetings,

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We had a wonderful stay in beautiful Bruges. The hosts are so friendly and helpful and the hotel did not disappoint. It was spotlessly clean, was only a short walk to the centre of Bruges and the breakfast was excellent. We highly recommend it and will definitely return. Thank you.
Stayed 2 nights in Dec 2023
Response from hdr on 19 Dec 2023
Thank you so much for this wonderful review !We loved it to have you as our guests !Merci !!Looking forward to welcoming you again in the future.A Merry Christmas to you and yours !With warm greetings,

10/10 Excellent

Aimee HELENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from hdr on 17 Dec 2023
Thank you -very much for your excellent appreciation !Thank you for beeing our guests. Always most welcome !!A Merry Christmas !!Cordially,

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem! We loved our stay here. The room was spacious and comfortable, our hosts were wonderful, and breakfast was delicious. An easy walk to the market square and all the attractions of Brugge.
Stayed 3 nights in Nov 2023
Response from hdr on 17 Dec 2023
Thank you so much for your wonderful review !We loved it to have you as our guests. Thank you !!Looking forward to wlecome you another time in the future.A Merry Christmas to you and yours !With warm greetings,

10/10 Excellent

Jeffrey, Brantford

Stayed 2 nights in Dec 2023
Response from hdr on 15 Dec 2023
Thank you very much for your beautiful appreciation. It was a pleasure for us to have you as our guests. Thank you !!Always most welcome !A Merry Christmas to you and yours !Cordially,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Lovely hotel in a great location in Brugge. Service was excellent, breakfast a jewel, and the room extremely big for European standards. Great choice!
Stayed 2 nights in Nov 2023
Response from hdr on 12 Dec 2023
Thank you ver much for your beautiful review !We are most happy you were our guests during your stay in Bruges. Thank you !!Looking forward to welcome you another time in the future.Merry Chrsitmas to you and yours !!With warm greetings,