Exterior
Check availability

Reviews of Going-To-The-Sun Inn & Suites

2.5 out of 5
Going-To-The-Sun Inn & Suites
121 Central Ave East, Browning, MT

Reviews

4.2
Rating 10 - Excellent. 17 out of 173 reviews" "
Rating 8 - Good. 9 out of 173 reviews" "
Rating 6 - Okay. 25 out of 173 reviews" "
Rating 4 - Poor. 39 out of 173 reviews" "
Rating 2 - Terrible. 83 out of 173 reviews" "

4.6/10

Cleanliness

5.4/10

Staff & service

3.4/10

Amenities

4.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 1 night in Apr 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, Room was clean and warm - thank you I did not care for the carpet - it smelt old
Stayed 1 night in Mar 2024

4/10 Poor

Ben

Stayed 1 night in Feb 2024

6/10 Okay

Kody

Stayed 1 night in Dec 2023

6/10 Okay

Lucas, Brasília

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Manager is very good!
Stayed 1 night in Dec 2023

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was pleasant and accommodating. Room had 2 beds. One had a very soft mattress and the sheets had a stain. Smoke detector had been removed. Very basic accommodations but was ok for just a overnight stay.
Stayed 1 night in Oct 2023
Response from Management on 12 Nov 2023
Thank You! Your feedback is very important to us and we have addressed the issues above. Management

2/10 Terrible

Laurel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We couldn’t stay here. We went to the office to register, the guy checking us in just handed us a key And didn’t ask our name. Someone else handed us some crappy towels and we walked to our room and it was disgusting. Not clean at all. I called Hotels.com and explained our situation. They were able to get our money back.
Stayed 1 night in Oct 2023
Response from owner on 12 Nov 2023
Good evening, We are under new management.

4/10 Poor

Sally

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No pillow cases. No cups or coffee in room Bath tub cigarette burns Light without switch Tv went off every 15 minutes Mattress uneven Poor shower cut
Stayed 1 night in Oct 2023
Response from owner on 12 Nov 2023
Good Day, We have since addressed the issues and apologized for the lack of supplies at this time. I assure all guests it wont happen again.

6/10 Okay

Robert

Disliked: Amenities, property conditions & facilities
Close to road, limited choices available.
Stayed 1 night in Oct 2023
Response from Owner on 12 Nov 2023
Your feedback is appreciated.

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
I did not feel safe in the room. I put a chair in front of the door so no one could get in. Not a safe neighborhood.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, I apologize your stay was not satisfactory. Please call the front office to provide us with more feedback.

6/10 Okay

Julie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A great location for going to East Glacier. The hotel was very dated but kept as clean as they probably could! Very friendly front desk staff!
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Thank you for your feedback we have taken this into account to better serve our guests for next time.

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Sketchy motel!
We felt very unsafe as we couldn’t let our dogs out as there were a lot of feral dogs running around. The room smelled of smoke really bad and it wasn’t very clean Burn marks from cigarettes on tub edge, floors were dirty and carpet smelled. Very disappointed with what we paid.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, all of the issues have been addressed. We do apologize for your unsatisfactory stay. Hopefully we will see you in the future.

4/10 Poor

Kegan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this place because it was <$12 and the reviews were horrible. The site lived up to the expectations. Upon checking in, there’s a hair dresser mannequin head just displayed near the counter. With the poor lightning, I wasn’t certain I wasn’t walking into a Texas Chainsaw Massacre situation. I wasn’t asked for ID or a credit card. Upon entering the room, the door wasn’t even closed or locked on arrival. The floor was filthy and had gum stuck to it. It was unbearably warm in the room so I tried to plug in the AC but the cable was black and burnt. It definitely caught fire at some point. I had to stand on the bed to reach the thermostat. The bed sheets has small blood stains so I slept on top of the covers that were also stained. The chair in the room had bright purple wax poured down the leg and the seat had dark mystery stains. On the TV, there was a sticky note that said “falling leaves” with no context. The vibes were weird here.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues.

2/10 Terrible

Jeanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here
The room was tiny, had no bed linens other than a bedspread, fitted sheet and pillow shams. The room was dirty. No bath linens. No heat in the room.
Stayed 1 night in Sep 2023
Response from owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues.

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good, basic motel. The property is older and a bit worn, as is the rest of the block it's on, but it's quiet and comfortable enough and comes with a little fridge and microwave which are great. The man at the front desk was welcoming and helpful.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

Ronnie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Tv service quit they fired and then an about an hour later it quit again. Nothing in the area to do. You
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

john

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Got to the hotel about 2 hours after confirming arrival only to be told due to maintenance issues they’ll have to send us to another hotel about 15 miles back the way we came. That place was a dump too
Stayed 2 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues. Your feedback has helped us immensely to fix the problems.

4/10 Poor

Marylou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was not the adventure we came for.
I chose this place due to the location near the east entrance of going to the sun road. It is located in Browning which is on the Blackfeet Reservation. Upon arriving, i entered the office to check in and was handed a regular house key and told not to try to lock the door knob itself but use the dead bolt. I was not asked for an ID or anything just handed the key. When we walked to the door, it had been visibly kicked in which explained the reason for using the dead bolt. The toom itself was not cleaned and the bed had been remade from last occupants. There was dirt on the sheets and actual knife marks in the wall. Needless to say we only slept about 4 hrs before leaving town at 2:30 am. Our rear liscense plate on the rental car was also gone. Do yourself a favor if you stay in Browning and just go to the Casino up the road.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issue

2/10 Terrible

Russ

Business traveller
Disliked: Staff & service, property conditions & facilities
Unhelpful staff-moved to different cith
Stayed 4 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issue

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice about staying here!
Arrived after 3 pm as website stated was check in time. Was informed by front desk owner had changed check in time to 4 pm a few days earlier. Room was dirty and very outdated. Smoke alarm had been removed. Property overall was in bad condition. Internet did work well.
Stayed 2 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues. The rooms have been renovated since. The motel looks really good.

2/10 Terrible

KENNETH, Woodland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a "confirmed" reservation no room was available. Desk clerk claimed overbooking by Expedia and tried to wave us off. On our insistence he finally sent us to a "sister" motel, Dancing Bear, 11 miles away in E Glacier. The room we got there had a broken bed frame (one of our party literally fell off), flimsy lock with obviously broken door jamb from a previous forced entry, inadequate bedding with tiny pillows, and no working TV or WiFi. Hot water ran out during shower. Heating was hard to operate. Had to go to a neighboring unoccupied room to scrounge toilet paper. No attendant or caretaker on premises except briefly on our arrival. We did not ask for or expect much but got extremely little. Browning and East Glacier are very minimally developed.
Response from owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

Lori

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat in the room. Everything in the room was dated, and the type of colored bedding that could hide a lot of stains. Front desk was almost never open. No cleaning of room. Poor wi-fi. Awful.
Stayed 2 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

10/10 Excellent

Erik

Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Thank You!!!

2/10 Terrible

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The floor was about to fall through. TV didn’t work and clerk said some of them hadn’t been working and nothing he could do about it. Then he left for the night. Front office was unattended all night and still was when we left about 9:00 am. One bed had black silky pillowcases. The other bed didn’t have any pillowcases, only the shams that matched the bedspread. We felt very unsafe in the area and have since learned the area has a high crime rate. We paid $189 for one night in this dump! Food options in the area were very limited with questionable cleanliness.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed. Your Feedback is appreciated.

4/10 Poor

Grytch

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Lingering cigarette smoke/odor in room.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Hi, We have addressed and fixed this issue.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Barely a place to sleep!
Worse hotel I ever stayed in. Mattresses were completely stained everywhere. Air conditioner hanging out of wall. Bathroom fan ripped out of ceiling. No pillowcases, no top sheet on bed. Afraid to walk on carpet without shoes, disgusting, sticky, gross! Half a roll of toilet paper, no Kleenex, no soap. Was stated free breakfast, when we arrived were told we had to buy it, then found out they were closed until 9:00 am, closed again by 7:00 pm, hard to get anything we needed. The staff was friendly!!
This was there when we checked in
Filthy carpet
Missing fan
Broken Toilet paper dispenser
Stayed 3 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed. Your feedback was very helpful.

2/10 Terrible

Paul

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no TV, there was no heat, the power went out, there was a noisy motor outside all night that prevented sleep. Room was nice . Hope that helps.
Stayed 1 night in Sep 2023
Response from owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

JAMES

Travelled with family
After riding through the town of Browning and getting to the hotel, we reviewed the town’s crime rate and decided to not stay at the hotel.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Denise

Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, I apologize your stay was not satisfactory. Please call the front office to provide us with more feedback.

2/10 Terrible

Roberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV did not work, room seemed unsanitary, hot water in tub took 3 to 4 minutes to warm up, no chair in the room to sit hotel staff was practically non-existent or of no use.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Dalom

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Jackie

Disliked: Cleanliness, amenities, property conditions & facilities
This was a pitiful choice. Unclean, depressed area, NO Mountain View, no view period.
Stayed 3 nights in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such an awful place. We had to make our own bed when we checked in. My husband had a beggar hit him up 2 different times. We had to ask for towels out of the three rooms we had reserved none had wash rags or towels.It took 20 minutes to get hot water. No tv even though they said there was one. No soap. This place needs shut down. Awful!!!!! We asked for our money back and he said too bad!!!!!!
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Deanna

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not able to check in until after 4pm. No towels in the room. Said they would bring us some and never did. Air conditioner had one setting- on and no ability to adjust. The plug and plug in area had black residue like they had over heated and looked like a fire hazard. One bed had no top sheet and only decorative pillows. No trash can in the room. No one was around in the morning for check out so had to leave the key in the room with the door unlocked.
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

shailesh

Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issue

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Haruka

Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issue

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no one there to check us in until 400pm and no one available for check out in the morning. There were no pillow cases or top sheets and the beds were unclean. No garbage cans in the room and broken fixtures. Terrible!
Stayed 1 night in Sep 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Bernard

Disliked: Cleanliness, property conditions & facilities
Carpet was filthy. Covered with stains. Based on that thought it was indicative of rooms cleanliness.
Stayed 3 nights in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

4/10 Poor

Cathy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs updating. The pictures in the description are very deceiving. The bed was comfortable and the room was clean. The carpet needed cleaning. The man at the desk was very nice and tried very hard to get what we needed as there was no soap, shampoo etc. We will not stay there again.
Stayed 3 nights in Aug 2023

4/10 Poor

Clark

Liked: Cleanliness
There was fighting across the street the days I stayed there. The bed was very comfortable and clean but there were no towels for me the whole stay even when I asked for 2 hand towels none were given. The property was up for sale ,as a sign saying so was on the building when I arrived. A good dining place was only one block away . I don't plan to return to this place.
Stayed 2 nights in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

6/10 Okay

John

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a basic motel room with no frills. TV didn’t work but I didn’t bother the manager as the WiFi was good and I watched TV on my tablet
Stayed 1 night in Aug 2023

6/10 Okay

Doretta

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel looks great in the photos. A little misleading. Quite overpriced for the location, for the room condition, (carpet dirty), tv not user friendly at all, and lack of morning coffee supplies. The family who runs it seemed nice, though. Not sure we would stay there again if there was another option.
Stayed 1 night in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

Mounika

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Totally dissatisfied! Midnight at 11:30 pm door was banged multiple times and no response from anyone though we reached out to help. Smoke/Weed smell in the room. Was scared all night and left the room in the morning.
Stayed 1 night in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.

2/10 Terrible

dewayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
arrows
Stayed 1 night in Aug 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a lot of investment to bring it up to a decent level to accommodate most travelers. For the area, which is economically depressed, it’s the cheapest place to stay. People there we’re being for money in the parking lot. Towels were terrible, I wash and dry my car using better towels. Bathroom floor needed cleaning. TV didn’t work, very poor condition over all.
Stayed 2 nights in Aug 2023

6/10 Okay

Paul

Disliked: Property conditions & facilities
Needs work
The room was clean the owner was good they need to upgrade the floor covering stained they seem to upgrading a bit at a time which I think will take time
Stayed 1 night in Aug 2023
Response from Owner on 12 Nov 2023
Good evening, It is currently Nov 12/2023. I do not understand yet what happened to our OTA pricing. I can assure you that we have new management and I apologize for your unsatisfactory stay. We are addressing all issues and renovation has been completed.