Brooks City Hall

Beautiful Hotel ! Wonderful Staff ! The Best A++++++

We needed a place to stay not too far from the airport as we were heading to Japan. It just so happened to be our 33rd wedding anniversary so we thought the restaurant and quiet night would be perfect before leaving on our trip. I mentioned our anniversary and we were met with the restaurant telling us there was a concert in town so we wouldn’t be able to eat until after 8 but could try the bar. I had asked if we could reserve a little spot since we were arriving in an hour or so and they said no -- never mentioning the lounge which would have been an opportunity for excellent customer service. We ended up eating a serviceable but unremarkable meal at the bar while being ignored by not 1 but two bartenders. Drinks ordered never delivered even when repeated to second bartender. Apologies of being short staffed echoed to only us blah blah blah. Not horrendous but can’t imaging a scenario where we would return. Workout facilities were decent but the treadmill belt felt sticky so opted to walk instead.