Brooklyn Holidays from £964

Early checkin was no an option on the hotel purchase, the post add ons email was completed. Staff provided incorrect information, and infact the room was not ready until after the standard checkin. Wifi didn't work at all its restrictive. Breakfast although only $20 shouldn't be anything. They are trying to find "benefits" for being a gold member but it just makes it a lousy hotel stay. Staff was not helpful or responsive. Room was poorly maintained in terms of rust and non-working fans. Washroom by the business center in dire need of toilet seat replacements. Overall would never recommend, stay at the beach and commute to downtown as needed. There is no hot tub, the pool is nice and work, however, there is some time of hood fan venting with a pork smell to the pool area.