Brook Arts Center

I've been to a lot of hotels in NY, as my wife is a flight attendant based here. This was, without any doubt, the worst hotel experience I can recall. I definitely will not be booking with the Holiday Inn ever again. The biggest issue is that the hotel is apparently situated adjacent to a rave event that goes until 2 am. My wife and I were subjected to brutally loud rave music for about 5 hours, leading up to 2 am. I'm talking massive bass that caused your pillow to vibrate. Pure torture. We didn't sleep a bit that night. Second, I got this room because it had a full kitchen. Maybe this is my fault, but I would have expected the kitchen to have basic things like pots, pans, maybe utensils. It was 100% barren, and the hotel doesn't offer anything. What is the use of a full kitchen if I'd have to go to the store and purchase these items? I'm totally confused. Making matters worse, we didn't realize that the fridge wasn't working, and all of the food that we purchased was spoiled by the morning. Finally, I'm annoyed that they imposed a $125 incidental fee to our bill. I'm at a complete loss as to what incidentals I could have possibly incurred, and how they could possibly add up to $125. This experience was complete joke, and we are very bitter about it. I wouldn't recommend this place to my worst enemy.