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Rating 10 - Excellent. 134 out of 645 reviews" "
10 - Excellent
134
Rating 8 - Good. 172 out of 645 reviews" "
8 - Good
172
Rating 6 - Okay. 116 out of 645 reviews" "
6 - Okay
116
Rating 4 - Poor. 111 out of 645 reviews" "
4 - Poor
111
Rating 2 - Terrible. 112 out of 645 reviews" "
2 - Terrible
112
6.6/10
Cleanliness
7.0/10
Staff & service
6.2/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Essence
Travelled with family, Travelled with family and small children
Bathroom broke ,,to many homeless people living there
Richard
Stayed 1 night in Apr 2024
4/10 Poor
Christopher
Travelled with group
15 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The facility was very clean, the room spotless. However, the room and the entire facility had a heavy cigarette smoke smell. It was so strong that you could taste the nicotine on the lips.
The management gave me quite the argument on allowing my service dog even though I had lots of documentation
The staff was extremely friendly. But the room was gross, there was slimy stuff everywhere, burn holes in the sheets, we had a window in our room but it just lead to cafeteria which was super weird and uncomfortable.
La place est bien pour le prix.
Mais par contre il avait dans le loby une odeur de cigarette assez présente, mais dans la chambre nous n'avions pas l'odeur.
Autres petit bémol, dans la salle de bain il avait des traces de moisissure au plafond .
Location moderately uncomfortable; nice staff; faucet was hard to manipulate; the tub water was dark, as if rust from the pipes had bled through… taking a bath was out. No screen after opening the window on the second floor. The continental breakfast was minuscule … Worst of all, the orange juice was bad. I had the misfortune to take a massive swallow before I realized that and was sick all day! I reported it to the front office.
MR
Stayed 1 night in Oct 2023
2/10 Terrible
Elizabeth
Travelled with partner
7 Oct 2023
Disliked: Amenities
The minute you walk through the front lobby you feel as if you were in an ashtray! The cigarette smell is the fragrance that greets you! Never again!!
Worst experience ever. Towels were dirty, sheets and blankets with holes, the bathroom was never cleaned and the carpet was never vacuumed. The outlets were loose and a majority of them didn’t work. The front desk service was absolutely horrible and disinterested in the complaints we filed about the room, didn’t even apologize for the inconvenience.
Viviana
Stayed 2 nights in Sep 2023
2/10 Terrible
Michele
Travelled with family
29 Sept 2023
Disliked: Property conditions & facilities
This was a disgusting…nothing like picture on Expedia, smelled, broken light in bathroom , hair in sink, broken stopper in sink, carpet burns and cigarette burns in comforter in non smoking room, dust thick everywhere, huge water stains on the ceiling- only bright spot was gentleman who checked us in- will never stay in this chain or use Expedia again!
First off they charged my account while we were driving there at 1pm. Check in is 3pm. The bullet proof glass around the clerk was concerning. The clerk tried telling me they didn't have a room yet. It's 145pm. But they charged me. He saw my husband and changed his mind. They then again charge my debit when we check in. Now i have 2 charges and he said one would fall off in 2 to 3 days. Are you kidding me. He told me this is how it works. No it doesn't. The sheets and blanket had cigarette burns on both beds. Even on the tub.Going back to the hotel after the concert we get stopped because our license plate light was out, and the cop tells us it's a very unsafe hotel. DO NOT STAY HERE