Ratings based on 7,807 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from california

Should have gone here first

Posted 15-Sep-2017
Pros: Comfort; staff; location
Location: Near Times Square and Central Park. Close to 5th Avenue and Rockefeller Center.
We got stuck in NYC due to cancelled flights and initially stayed at another hotel. For our last night we stayed here and it was SO much better than our "fancy" hotel. Big rooms, free breakfast, free wifi, amazing staff and a great location. Felt safe with young children and had easy access to not only Times Square but much of Manhatten due to close subways. Definitely will be coming here next time. If you want fancy, go elsewhere. If you want good, this is the place.
3 out of 5
by A verified traveller

easy access

Posted 15-Sep-2017
Pros: Close to tourist spots. Access to subway is very easy.
Cons: adjust door closers
average room. bathroom getting old, molds and rotted wood (door). Doors slamming all the time.
5 out of 5
Recommended
for Everyone
by A verified traveller from west yorkshire england

Excellent hotel

Posted 14-Sep-2017
Pros: The location and the ambiance of the hotel
Cons: Nothing
Location: Actually on Times Square good for theatres, restaurants, subways etc.
Very good location, room larger than average with wonderfully comfortable beds, excellent hot breakfast every morning, friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from ohio

Posted 09-Sep-2017
Friendly and helpful staff. Walls are thin. Could hear people in next room
5 out of 5
Recommended
for Everyone
by A verified traveller from Yakima, WA

Centrally located, close to subway, great staff

Posted 06-Sep-2017
Wonderful place to stay with a great breakfast. Would definitely stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic

Posted 05-Sep-2017
Pros: free tea & coffee 24 hours a day
Cons: nothing
Location: great location
The Hampton Inn is absolutely fantastic the staff are amazing and couldn't do enough for us We really enjoyed our stay and will definitely return Beds really comfortable rooms clean free tea and coffee 24 hours a day what more can you want. Breakfast was lovely always hot & fresh
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Sep-2017
Good location , close to many attractions. Clean hotel with friendly staff
3 out of 5
by A verified traveller from Columbia, NC

Ok hotel close to Broadway shows

Posted 03-Sep-2017
If your going to NYC to see Broadway shows and want to stay close to the theatre, then this is a good hotel. It's within a few blocks of Richard Rodgers Theatre, Imperial Theatre, and Hirshfeld Theatre. It is also a short walk to Nederlander Theatre and Hudson Theatre. It's a short walk to Times Square and there are numerous places to eat and drink on 8th avenue. The problem was the room. Yeah, they give you free water and apples, but I would have rather had them replace the nasty a/c filter so I don't look up and see an a/c filter that hasn't been changed in months. The carpet was very dirty, but that's expected since you have many people coming in and out. The room was outdated and needed to be renovated. The staff was great and having the parking garage next door was very convenient. I probably will not stay there again because there are other hotels in the area that are a lot nicer for the same price.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ontario, Canada

Posted 02-Sep-2017
Nice older hotel close to but not in Times Square. Bigger than average rooms and good free breakfasts although crowded at peak times. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from wisconsin

nice hotel just off the hussle and bussle

Posted 31-Aug-2017
Staff was very friendly and helpful. Breakfast was okay but hey, it was free. We were close to everything but just off the beaten path so it was quiet.