Broad Run Golf and Practice Facility

The property was satisfactory; however, the staff exhibited rudeness and showed little regard for customer service. On the second day, we requested that our room be cleaned and provided with fresh linens and towels, but this request was not fulfilled. We had to actively seek out the maid for clean towels after the third day. Additionally, we were required to locate the cart ourselves to dispose of the trash after the third day. Overall, this experience was not enjoyable, but it could have been improved if the staff had demonstrated greater concern for the customers.

The hotel is very nice. We were greeted by Adrianne who was very polite and super friendly. Room was bigger than I expected and very clean and modern with lots of USB ports. Great drinks and staff at the restaurant. Great location too. We will return

The property staff was awesome. Had a problem with TV and never fixed but staff did offer a change of rooms which I did not accept.