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Reviews of Coco Chanel Boutique Apartment

3.5 out of 5
Coco Chanel Boutique Apartment
Mecová 4, Brno

Reviews

5.4
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent appartmen and Věry will situated
Stayed 3 nights in Nov 2018

2/10 Terrible

Piotr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I deeply advise you not to use the Coco Chanel's offer which is the apartment situated on the Macová 4 street in Brno. Around 17-18 of july I made a booking on the apartment mentioned before; the money was withdrawn from our account instantly, right after that I got a notification informing me that the actual possibility of usage of the already paid apartment will be impossible because of some water-related issue there. In order to compensate the problem I was offered a different apartment (situated far from the main market of Brno, with lower conditions and of lower price) When we got there, we had a quick talk with the owner, we agreed on the return of money (obviously I gave up the substitute apartment) in the following couple of days. It's been a month, the owner hasn't returned a penny, what's more, it's impossible to get in touch with him and he's avoiding the contact. The page "Hotels.com" itself can't and won't help us in any way. Both the owner and the site neglect their customers.
Stayed 1 night in Jul 2018

4/10 Poor

Sanny, Moosburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Right in the city, high quality Interior, just very comfortable.
Stayed 1 night in Jun 2018
Response from Old Town Apartments on 25 Jun 2018
Thank you for your rating but I do not understand what was wrong when you rated us 2 out of 5. Kind regards. Old Town Apartments