Mercure Bristol Grand Hotel

Photo gallery for Mercure Bristol Grand Hotel

Reception
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Bristol Grand Hotel

UNESCO Sustainable Travel Pledge

Mercure Bristol Grand Hotel

4.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Broad Street, Bristol, England, BS1 2EL

Explore the area

  • Popular LocationSt Nicholas Market2 min walk
  • Popular LocationUniversity of Bristol7 min walk
  • Popular LocationCabot Circus Shopping Centre10 min walk
  • AirportBristol (BRS-Bristol Intl.)28 min drive

Choose dates to view prices

About this area

Bristol

Mercure Bristol Grand Hotel is located in Bristol City Centre, a neighbourhood in Bristol with good shopping. Bristol Hippodrome Theatre and O2 Academy are cultural highlights, and travellers looking to shop may want to visit Cabot Circus Shopping Centre. Bristol Zoo and Bristol Ice Rink are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • St Nicholas Market - 2 min walk
  • St. Peters Church - 3 min walk
  • Bristol Hippodrome Theatre - 6 min walk
  • University of Bristol - 7 min walk
  • Cabot Circus Shopping Centre - 10 min walk

Getting around

  • Bristol Temple Meads Station - 14 min walk
  • Bristol International Airport (BRS) - 28 min drive

About this property

Mercure Bristol Grand Hotel

Eco-friendly Bristol hotel in Bristol City Centre, walk to Bristol Hippodrome Theatre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and concierge services are on-site.
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Keepers Kitchen & Bar

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 277 out of 937 reviews
5 - Excellent 30%
Rating 4 - Good. 336 out of 937 reviews
4 - Good 36%
Rating 3 - Okay. 161 out of 937 reviews
3 - Okay 17%
Rating 2 - Poor. 112 out of 937 reviews
2 - Poor 12%
Rating 1 - Terrible. 51 out of 937 reviews
1 - Terrible 5%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

3.6/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again but not in that room couldn’t open the windows due the noise of the air conditioning machines 😡
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel for a 2 night stay for my couisins wedding
Stayed 2 nights in May 2022

4/5 Good

Liked: Staff & service, amenities
We stayed for two nights. The first room we were given was awful. There were marks all over the net curtain. Fair play the manager moved us to another room for the first night then upgraded us the second night. Both rooms were fine but whenever we had a shower the bathroom floor ended up soaking because the shower tray didn’t drain the water. The staff were great, very friendly and accommodating. The hotel is in an excellent location to but felt a little disappointed with the quality of the rooms
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful n friendly staff. Good location. The mattress spring seemed to had collapsed as there was a big dip in the centre.
Stayed 1 night in May 2022

4/5 Good

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location in the city centre with everything you could need within walking distance. We asked for an upgrade on check in and the receptionist kindly welcomed us and gave an available upgrade. We couldn’t fault the stay other than the shower which was not very powerful in our room.
Stayed 2 nights in Apr 2022