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Mercure Bristol Grand Hotel

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Reception
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Bristol Grand Hotel

UNESCO Sustainable Property

Mercure Bristol Grand Hotel

4 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationSt Nicholas Market2 min walk
  • Popular LocationCabot Circus Shopping Centre10 min walk
  • Popular LocationUniversity of Bristol11 min walk
  • AirportBristol (BRS-Bristol Intl.)26 min drive

Choose dates to view prices

About this area

Bristol

In the city centre, Mercure Bristol Grand Hotel is in Bristol's Bristol City Centre neighbourhood, an area with good shopping. Bristol Hippodrome Theatre and O2 Academy are cultural highlights, and some of the area's popular attractions include We The Curious and SS Great Britain. Check out an event or a game at Ashton Gate Stadium, and consider making time for Bristol Zoo, a top attraction not to be missed. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • St Nicholas Market - 2 min walk
  • St. Peters Church - 3 min walk
  • Bristol Hippodrome Theatre - 6 min walk
  • Cabot Circus Shopping Centre - 10 min walk
  • University of Bristol - 11 min walk

Getting around

  • Bristol Temple Meads Station - 14 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • Keepers Kitchen & Bar — 1 min walk
  • Playground Coffee Shop - 3 min walk
  • Old India - 3 min walk
  • Giuseppe's - 3 min walk
  • Mr Wolfs - 3 min walk

About this property

Mercure Bristol Grand Hotel

Eco-friendly Bristol hotel in Bristol City Centre, walk to Bristol Hippodrome Theatre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and a 24-hour front desk. All 182 rooms provide in-room free WiFi, 24-hour room service and flat-screen TVs. Other amenities available to guests include coffee makers, hairdryers and safes.
Mercure Bristol Grand Hotel offers 182 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 15.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Bathroom emergency pull cord
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 260 out of 976 reviews
5 - Excellent 27%
Rating 4 - Good. 350 out of 976 reviews
4 - Good 36%
Rating 3 - Okay. 191 out of 976 reviews
3 - Okay 20%
Rating 2 - Poor. 105 out of 976 reviews
2 - Poor 11%
Rating 1 - Terrible. 70 out of 976 reviews
1 - Terrible 7%

4.0/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we have stayed here love the location, also has parking. Staff are helpful and friendly. We will stay again.
Stayed 1 night in May 2021

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great location and helpful stuff, however the room wasn’t very clean, found a ball of hair (not mine!) on the floor & the window was covered in some yellow muck. Would also advise bringing ear plugs, the walls are super thin & we where woken at 5am with someone watching TV! Great hotel for one night max and considering the price, but if you want something more luxurious, look elsewhere.
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were polite and helpful. Really decent location in town close to plenty of restaurants.
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2021