Standard Room, 1 Double Bed, Accessible, Non Smoking (Mobility) | In-room safe, desk, iron/ironing board, free WiFi
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Reviews of Ramada by Wyndham Bristol West

3.5 out of 5
Ramada by Wyndham Bristol West
Gordano Motorway Service Area M5 J19, Portbury, Bristol, England

Reviews

8.0

Very good

Rating 10 - Excellent. 388 out of 1005 reviews" "
Rating 8 - Good. 367 out of 1005 reviews" "
Rating 6 - Okay. 134 out of 1005 reviews" "
Rating 4 - Poor. 67 out of 1005 reviews" "
Rating 2 - Terrible. 49 out of 1005 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Bo

Close to highway
Stayed 3 nights in May 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Charlott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over night as it was close to Bristol Airport. Relatively clean but a few broken things in our room
Stayed 1 night in May 2024

10/10 Excellent

Ian, Watchet

Business traveller
Liked: Amenities
The location is convenient being situated on a motorway services. It is extremely clean and modern and well maintained. The member of staff who checked me in was polite and friendly. Although situated in a motorway services it is quiet.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No parking took 25 mins to be checked in
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price, was cleaner and more spacious than expected. Idea location for a mid journey break or heading into Bristol. Signage leading to the hotel was not great, so would recommend looking closely at a map to avoid ending up going back around the roundabout again!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Deborah

Good location, free wifi, comfy bed but pillows too hard.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's A motorway services area so not the most attractive place to stay but it is convenient for the transport links, and Cribbs causeway. Certainly nothing to complain about.
Stayed 1 night in Apr 2024

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service
Fine for a night before flying from Bristol airport. Staff were great. Property could really do with a bit of an update.
Stayed 1 night in Apr 2024

2/10 Terrible

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and efficient on checkin and food was great for the price and a service station hotel. Room was by reception on our visit unfortunately there were other guests clearly ‘making an evening of it’ and loudly outside our room when smoking and were still there when we went to catch our flight at 3am chatting to reception
Stayed 1 night in Apr 2024

8/10 Good

Hashim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean Room. staffs are well behaved.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness
Convenient with food outlets a stone throw away.
Stayed 3 nights in Mar 2024

6/10 Okay

Adam

Travelled with family
Soulless place but convenient if travelling on the M5.
Stayed 1 night in Mar 2024

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option as a stay over the night before an early flight from Bristol
Stayed 1 night in Mar 2024

8/10 Good

Kate

Travelled with partner
Our room was clean less for the bin in the bathroom being emptied. The staff were really lovely and friendly so that’s a 5 star but the breakfast was a bit of a let down as it was luke warm and lacked choice. That said, we dined at 10am.
Stayed 1 night in Mar 2024

6/10 Okay

Maureen

Stayed 1 night in Mar 2024

4/10 Poor

Tessa

Liked: Staff & service, property conditions & facilities
For the purpose of our overnight stay, the hotel did the job. The bedding and towels were clean and reasonably comfortable and the complimentary tea tray was clean too. The carpet had undeterminable red stains which it didn't appear had been cleaned or attempted to be cleaned. One bedside light didn't work. The remote for the TV didn't work which I believe was the batteries. The other guests were so very noisy, arguing too on the corridor before 6 in the morning, unlucky for us! The 1cm gap between door and frame meant we could hear everything and the corridor lights shone right through too. The staff were very pleasant and helpful, check in and out very easy. We didn't need to dine there so don't know about those facilities but looked quite welcoming from reception.
Stayed 1 night in Jan 2024

8/10 Good

Emma

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities
Brilliant stay for what we needed. Facilities were great clean tidy and just around the corner for where we needed just off the motorway. Food was absolutely beautiful. Would definately recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was booked at a last minute. The staff were great and very friendly and helpful.
Stayed 1 night in Dec 2023

6/10 Okay

lisa

Travelled with partner
Disliked: Staff & service
Easy to find convenient for the motorway and not too far from the airport. Staff were grumpy and were not over friendly
Stayed 1 night in Feb 2024

10/10 Excellent

NIGEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are wonderful. They can't do enough for you. Food in the restaurant was rasty and freshly cooked. Bedrooms are comfortable and well stocked, but a little tired. Have stayed here twice now, and would stay here again!
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon, Napan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Good price. As we had no car, we did find it a bit tricky to walk along the highway to get to the bus stop. But it is an easy bus ride to city center. Other than a couple fast food places and a grocery store, there is no place else you can walk to, like pubs or restaurants, but it is a great hotel to stay in at night after a day of exploring Bristol.
Stayed 2 nights in Feb 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Simon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, but waited forever for check in even though it was only us checking in. Lack of staff - same bar person doing the check in, busy chatting. Doors banging loud at night.
Stayed 1 night in Feb 2024

8/10 Good

joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location lot of undesirables hanging around outside hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for travellers doing a stopover. The price is reasonable and easy access to motorways, airport and Bristol is a plus. Everywhere was clean and tidy and the bed was comfortable. Thanks.
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Emma

Business traveller
Disliked: Staff & service
Business trip stay
Hotel has limited parking, which is really frustrating when you are away for business with lots to carry. The hotel room was comfy and clean though.
Stayed 1 night in Feb 2024

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy. Carpets were dirty though.
Stayed 1 night in Feb 2024

6/10 Okay

William

Stayed 1 night in Feb 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 5 nights in Jan 2024

6/10 Okay

Corey

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Good basic hotel and good price, comfy bed and good shower. Food was nice but not a massive menu.
Stayed 1 night in Jan 2024

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service
Heating
Good value value for money, so I wouldn’t expect high quality. Room was cold, we thought the heater wasn’t working, fiddled with the knob and hey presto, heat coming out. Then we couldn’t turn it off!! Sauna for the rest of the night. Maybe we are stupid, but it didn’t see obvious. Didn’t feel like the heater was eco friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
A short overnight stay
Stayed 1 night in Jan 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Andrea

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Malcolm, Nottingham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our only issue was a used bath towel hanging on the inside of the bathroom door. Our own fresh clean towels were ready for us but the maid hadn't removed the previous occupant's. Not nice for us knowing where towels have been
Stayed 1 night in Jan 2024

8/10 Good

Abdul

Good
Stayed 1 night in Jan 2024

2/10 Terrible

Gary

Disliked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Brett

Stayed 1 night in Jan 2024

10/10 Excellent

Rowan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023