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Reviews of Ramada by Wyndham Bristol West

3.5 out of 5
Ramada by Wyndham Bristol West
Gordano Motorway Service Area M5 J19, Portbury, Bristol, England

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1001 reviews" "
Rating 8 - Good. 357 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 67 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service
Staff were fantastic. Helpful, polite and always willing to help
Stayed 1 night in May 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Simply very good
Stayed 3 nights in May 2024

10/10 Excellent

Andrene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were excellent but it obviously isn’t in the nicest of areas being in a motorway services. The sign indicating the hotel doesn’t give you enough notice for turning right onto the hidden slip road, I had passed it before realising and then you’re in a one way system and have to go all the way round again
Stayed 1 night in May 2024

6/10 Okay

Berkay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed is comfortable, however the room was a bit dirty, the hotel is at the parking station
Stayed 1 night in May 2024

10/10 Excellent

Sonny

Travelled with partner
Breakfast was amazing and a nice quiet hotel staff were brilliant
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
It's a budget hotel and fitted the bill for my overnight stay. It's value for money. There was no shower and l didn't realise until l was soaking wet. However a new bottle was brought to me straight away after l called reception.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Car paring is under the amount needed. Drunks sat by main entrance. Expel air fan ran all night ev n with light off
Stayed 1 night in May 2024

6/10 Okay

Bo

Close to highway
Stayed 3 nights in May 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Charlott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over night as it was close to Bristol Airport. Relatively clean but a few broken things in our room
Stayed 1 night in May 2024

10/10 Excellent

Ian, Watchet

Business traveller
Liked: Amenities
The location is convenient being situated on a motorway services. It is extremely clean and modern and well maintained. The member of staff who checked me in was polite and friendly. Although situated in a motorway services it is quiet.
Stayed 1 night in May 2024

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No parking took 25 mins to be checked in
Stayed 1 night in Apr 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel for the price, was cleaner and more spacious than expected. Idea location for a mid journey break or heading into Bristol. Signage leading to the hotel was not great, so would recommend looking closely at a map to avoid ending up going back around the roundabout again!
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Disliked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jonty

Stayed 1 night in Apr 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Deborah

Good location, free wifi, comfy bed but pillows too hard.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's A motorway services area so not the most attractive place to stay but it is convenient for the transport links, and Cribbs causeway. Certainly nothing to complain about.
Stayed 1 night in Apr 2024

6/10 Okay

Katy

Travelled with family
Liked: Cleanliness, staff & service
Fine for a night before flying from Bristol airport. Staff were great. Property could really do with a bit of an update.
Stayed 1 night in Apr 2024

2/10 Terrible

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly and efficient on checkin and food was great for the price and a service station hotel. Room was by reception on our visit unfortunately there were other guests clearly ‘making an evening of it’ and loudly outside our room when smoking and were still there when we went to catch our flight at 3am chatting to reception
Stayed 1 night in Apr 2024

8/10 Good

Hashim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean Room. staffs are well behaved.
Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness
Convenient with food outlets a stone throw away.
Stayed 3 nights in Mar 2024

6/10 Okay

Adam

Travelled with family
Soulless place but convenient if travelling on the M5.
Stayed 1 night in Mar 2024

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good
Stayed 2 nights in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option as a stay over the night before an early flight from Bristol
Stayed 1 night in Mar 2024

8/10 Good

Kate

Travelled with partner
Our room was clean less for the bin in the bathroom being emptied. The staff were really lovely and friendly so that’s a 5 star but the breakfast was a bit of a let down as it was luke warm and lacked choice. That said, we dined at 10am.
Stayed 1 night in Mar 2024

6/10 Okay

Maureen

Stayed 1 night in Mar 2024

4/10 Poor

Tessa

Liked: Staff & service, property conditions & facilities
For the purpose of our overnight stay, the hotel did the job. The bedding and towels were clean and reasonably comfortable and the complimentary tea tray was clean too. The carpet had undeterminable red stains which it didn't appear had been cleaned or attempted to be cleaned. One bedside light didn't work. The remote for the TV didn't work which I believe was the batteries. The other guests were so very noisy, arguing too on the corridor before 6 in the morning, unlucky for us! The 1cm gap between door and frame meant we could hear everything and the corridor lights shone right through too. The staff were very pleasant and helpful, check in and out very easy. We didn't need to dine there so don't know about those facilities but looked quite welcoming from reception.
Stayed 1 night in Jan 2024

8/10 Good

Emma

Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities
Brilliant stay for what we needed. Facilities were great clean tidy and just around the corner for where we needed just off the motorway. Food was absolutely beautiful. Would definately recommend
Stayed 1 night in Feb 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was booked at a last minute. The staff were great and very friendly and helpful.
Stayed 1 night in Dec 2023

6/10 Okay

lisa

Travelled with partner
Disliked: Staff & service
Easy to find convenient for the motorway and not too far from the airport. Staff were grumpy and were not over friendly
Stayed 1 night in Feb 2024

10/10 Excellent

NIGEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are wonderful. They can't do enough for you. Food in the restaurant was rasty and freshly cooked. Bedrooms are comfortable and well stocked, but a little tired. Have stayed here twice now, and would stay here again!
Stayed 1 night in Feb 2024

6/10 Okay

Kyle

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Feels far from motorway
Unexpectedly good and you don’t feel like you are in a motorway services
Stayed 1 night in Feb 2024

4/10 Poor

Kishan

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Not clean.
Hotel was nice however room was very dusty I did try and call the hotel but no answer. I checked out and left my toiletry bag in the room I was told to send a pre paid box which I did. They could have just posted it back and I would have paid the fee. Because of the dust I was sneezing all night I did not have a good night sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon, Napan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. Good price. As we had no car, we did find it a bit tricky to walk along the highway to get to the bus stop. But it is an easy bus ride to city center. Other than a couple fast food places and a grocery store, there is no place else you can walk to, like pubs or restaurants, but it is a great hotel to stay in at night after a day of exploring Bristol.
Stayed 2 nights in Feb 2024

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bahareh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Simon

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, but waited forever for check in even though it was only us checking in. Lack of staff - same bar person doing the check in, busy chatting. Doors banging loud at night.
Stayed 1 night in Feb 2024

10/10 Excellent

Bethan

Stayed 1 night in Feb 2024

8/10 Good

joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location lot of undesirables hanging around outside hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for travellers doing a stopover. The price is reasonable and easy access to motorways, airport and Bristol is a plus. Everywhere was clean and tidy and the bed was comfortable. Thanks.
Stayed 1 night in Feb 2024

6/10 Okay

Steve

Liked: Cleanliness
Stayed 1 night in Feb 2024

4/10 Poor

Emma

Business traveller
Disliked: Staff & service
Business trip stay
Hotel has limited parking, which is really frustrating when you are away for business with lots to carry. The hotel room was comfy and clean though.
Stayed 1 night in Feb 2024

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy. Carpets were dirty though.
Stayed 1 night in Feb 2024

6/10 Okay

William

Stayed 1 night in Feb 2024