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Reviews of Motel 6 Brinkley, AR

2 out of 5
Motel 6 Brinkley, AR
1306 N Main St, Brinkley, AR

Reviews

6.2
Rating 10 - Excellent. 25 out of 113 reviews" "
Rating 8 - Good. 20 out of 113 reviews" "
Rating 6 - Okay. 28 out of 113 reviews" "
Rating 4 - Poor. 16 out of 113 reviews" "
Rating 2 - Terrible. 24 out of 113 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Darrell

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No help at all
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Darrell, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

6/10 Okay

Rhonda

Disliked: Cleanliness, property conditions & facilities
Kinda shady area
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Rhonda, We are glad you enjoyed your stay!Maz K.#Team6

6/10 Okay

Artak

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Artak,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Todd

Travelled with group
Disliked: Cleanliness
Stayed 5 nights in Dec 2023

6/10 Okay

Gerald

Stayed 1 night in Nov 2023

6/10 Okay

GREGORY, Las Vegas

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It's located in a downtrodden area. In back of the motel is an older motel, which I thought was closed. It turns out it's being used for low-income housing. Also, the room smelled of pine cleaner.
Response from Brand Experience Team on 1 Nov 2023
Hi Gregory,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Mark

Stayed 1 night in Oct 2023

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I believe they may have been in the process of painting
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terrible

Nathan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled of marijuana.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi Nathan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

LARRY

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nasty .. sheet were stained .. floor dirty
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Larry,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Leland M

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
The sheets and towels were clean. The floor and bathroom were clean. The lighting was poor, even though they were a number of lights in the room. No hairdryer, no decent chair to sit in to read. As far as coffee - it was supposed to be ready in the office at 6:30. NOT! Just one Mr Coffee pot with regular coffee. No decaf. We were disappointed to say the least! No room for a better review. We will not be back.
Stayed 1 night in Aug 2023
Response from Nancy Y. on 17 Aug 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with cold ac. Little old but easy parking and ice access for price point would stay again if passing through
Stayed 1 night in May 2023
Response from Brand Experience Team on 31 May 2023
Hi Joseph, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

10/10 Excellent

Leah

Stayed 1 night in May 2023

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked non smoking room, but their non smoking room smelled of smoke. Room was dirty, bedding was stained. Bathroom was filthy. When I told front desk, they didn’t care. Don’t recommend staying at this location.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel room was definitely bare bones and had not been updated in ages. Bathroom was disgusting!!
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 25 Apr 2023
Hi Patricia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Bonnie

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Ehhh
It was fine except for the bed sheets had a lot of stains and the room wreaked of cigarettes
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Kaylee

Stayed 1 night in Feb 2023
Response from A S on 20 Feb 2023
We appreciate your feedback. We greatly appreciate your business.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
The front desk staff is very nice!
Stayed 1 night in Feb 2023
Response from A S on 7 Feb 2023
Thank you so much for your feedback regarding your stay. We appreciate your business and give us a opportunity to serve you.

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting conditions can’t even sleep in property sheets dirty and stained room smells gross. DO NOT STAY HERE. Staff unhelpful
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 21 Feb 2023
Dear Erin,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

6/10 Okay

carlos

Stayed 1 night in Feb 2023

8/10 Good

Amber

Stayed 1 night in Jan 2023
Response from A S on 28 Jan 2023
Thanks for your feedback and we appreciate your business.

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple perfect for your trip
Good price, nice place to stay, clean and they were accommodating if you needed any shampoo or other items. Nice simple place to stay overnight
Stayed 1 night in Jan 2023
Response from A S on 28 Jan 2023
Jason,Thank you so much and I greatly appreciated your response and business. Give me a chance in future to serve you as well. Again thank you so much

10/10 Excellent

Malinda

6/10 Okay

andrew

Liked: Staff & service
Disliked: Room comfort
Basic
Traveling home for christmas. Not the cheapest but still very old and worn. It was in good shape. Bring your own shampoo. An ironing board was softer than the bed. No bugs.
Stayed 1 night in Dec 2022
Response from Brand Experience Team on 24 Jan 2023
Hi Andrew,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 Okay

Valorie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The floor was filthy. My white socks were filthy after walking on the floor for just 5mins. The staff was very pleasant.
Response from Brand Experience Team on 24 Jan 2023
Hi Valorie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Lynette

Liked: Staff & service, property conditions & facilities
It was somewhat difficult for a weary traveler to find a room the way the building is #ed and an empty restaurant in front makes it appear there are no rooms on one side but there are.. and that's where my room was..
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 10 Nov 2022
Hi Lynette,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Philip

Liked: Staff & service
Stayed 1 night in Oct 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from A S on 14 Oct 2022
Bruce,We appreciate your business and greatly appreciate feed back for your stay. Give us a opportunity in future to serve you the best.

10/10 Excellent

Arolee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the managers monitoring my rooms all night nor them trying to sell wash and bath towels for showers for $20. Very unexceptable..
Stayed 1 night in Sep 2022
Response from Nancy Y. on 6 Oct 2022
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 Poor

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Visibly soiled sheets. Was walking around the room barefoot and noticed that the bottoms of my feet were black. Do not recommend.
Stayed 1 night in Sep 2022
Response from Nancy Y. on 6 Oct 2022
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like. Flies and mosquitos all over the room, the biggest roaches ive ever seen and all linens and towels were dirty, smelly and stained. I had someonebtry and get into my room through the conjoined doors and the front door. I was there less than an hour
Stayed 1 night in Aug 2022
Response from Brand Experience Team on 31 Aug 2022
Hi Amanda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Lee

Travelled with family and small children
Disliked: Amenities
Conveniently located for an overnight stay While on a road trip. Easy access to fast food and groceries. Nonsmoking rooms stink like smoke. No in room coffee. They have a pot in the lobby, but once it’s empty they don’t refill so come early. We would try somewhere else next time.
Stayed 1 night in Jul 2022
Response from A S on 30 Jul 2022
We appreciate your business but Motel6 don’t put coffee in room. We sorry for inconvenience.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Road Trip Hotel
Excellent no frills road trip hotel. My late night check in was fast and courteous. The room was clean and comfortable. If what is you need is just a good place to sleep and shower on a road trip then this is a good value.
Stayed 1 night in Jul 2022
Response from A S on 28 Jul 2022
Michael, We greatly appreciate your business and your feedback as back. Give us opportunities in future as well.

8/10 Good

Toni

Travelled with group
Liked: Cleanliness, staff & service
Staff was friendly, room was clean. McDonalds was just a walk across a side street.
Stayed 1 night in Jul 2022
Response from A S on 7 Jul 2022
We greatly appreciated your business and feed back as well. Give us a opportunity in future as well. Thanks

6/10 Okay

inam

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff at reception was very good nd helpful.....room was clean but sheets did not appear washed.... towels not sure did not dare use these.... bath room was clean...
Stayed 1 night in Jun 2022
Response from a s on 24 Jun 2022
Thanks for your feedback. I would like to inform you we never ever keep unwash/use article in room like bedsheet and towels.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again.
Easy check in. I was riding my adventure motorcycle, he got me a ground floor room that had parking in front of my door. They also gave me a late checkout due to rain. As a motel 6, I’d stay there again.
Stayed 1 night in Jun 2022
Response from A S on 10 Jun 2022
We greatly appreciated your feed back and business as well. Your positive feed definitely encourage us to provide best costumer service. Thanks

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from A s on 12 Apr 2022
We appreciate your feed back and your business as well.

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from A S on 1 Apr 2022
We greatly appreciate for your feed back and your business also.

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stay away
The check in went fine. Then I got to my room and found other guest cooking outside. There was a large population of people living in this motel. It was in a unsafe part of town. I did not feel safe here. I’ll looked outside my window at 7 and many people milling around outside. I had a camper and bike and valuables in my car and was afraid I might be robbed. I finally decided to leave knowing I wouldn’t sleep with the activities going on outside. 56 bucks down the drain. Hotels.com needs to vet the hotels on there website to offer only safe places to stay.
Stayed 1 night in Jan 2022
Response from AS on 13 Jan 2022
We got all kind of working people but this is country side safe property and safe environment not like big metropolitan cities.

10/10 Excellent

Kimbery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area with good trailer parking, front desk employee was Fantastic, room was clean, I 40 can be heard but the room fan eased.
Stayed 1 night in Nov 2021
Response from A S on 16 Nov 2021
We appreciated your business and feed back. Your positive feed back always boost our energy to provide better service. We look forward to see you again.

8/10 Good

Darren

Stayed 1 night in Oct 2021
Response from A S on 28 Oct 2021
We appreciated your business and thanks for your feedback. We look forward to see you again in future.

6/10 Okay

Ralph

Liked: Staff & service
Disliked: Cleanliness
Adequate for a one night stay.
The room was recently renovated but the bathroom floor was not and it had dark stains between tiles. There were no facial tissues and there were only two pillows.
Stayed 1 night in Oct 2021
Response from A S on 27 Oct 2021
Motel 6 don't put facial tissue in room and one queen bed got only 2 pillows. Thanks for your business and we look forward to see you again.

8/10 Good

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here years ago so decided to stay again since we have dogs. Anytime we’ve stayed here it’s been great. We stayed with kids and dogs and didn’t feel unsafe. The room was clean and quiet, staff were very friendly and super accommodating. This is a place we have stayed and will stay anytime we pass through Brinkley and we’ve never had a bad experience.
Stayed 1 night in Oct 2021
Response from A S on 20 Oct 2021
Thanks for feedback. Positive feed back always encourage to always better.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Jul 2021
Response from Pete on 17 Jul 2021
Thank you for your time to share your review with us

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Don't stay here!
We aren't super picky when it comes to hotels, but this was the absolute worst hotel we've stayed at!!! We'll travel a little further to avoid this one.
Stayed 1 night in Jul 2021
Response from Pete on 17 Jul 2021
Sorry for inconvenience we’ll take care of this issues in future

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was one of the most friendliest people i have ever met. The room was clean. The bed was soft and cozy. The property was quiet. AWESOME stay!
Stayed 1 night in Jun 2021
Response from A S on 27 Jun 2021
Thanks for your feedback and we appreciated your business. We look forward to serve to you in future as well.

4/10 Poor

Therese

Stayed 1 night in Jun 2021
Response from Pete on 17 Jul 2021
Sorry for inconvenience we’ll take care of this issues in future

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should be abandoned like the motel behind it
Absolutely horrible. Bugs in the room, sheets stained with pee, urine odor. If you really want a sight to see, just ring the doorbell for the hotel receptionist, you’ll probably just wake her up from her slumber so don’t be surprised to see her come out barefoot in leopard pajamas. Just be patient with her, she’s going to give you attitude and call you a liar anyway when you tell her what’s wrong with the room. Either way, we left 30 minutes after being there and drove straight through to our destination.
Stayed 1 night in May 2021
Response from Brand Experience Team on 11 Mar 2022
Hi Traveler, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Maz K. #Team6

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from A S on 23 Jun 2021
AIRLINE CANCLE THEIR FLIGHT BECAUSE OF SHORT HANDED AND WE ARE ALSO SHORT SAMEWAY BUT NEVER REFUSE SERVICE. ALSO LATE NIGHT ARRIVAL.