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Reviews of Days Inn & Suites by Wyndham Bozeman

3 out of 5
Days Inn & Suites by Wyndham Bozeman
1321 N 7th Ave, Bozeman, MT

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1008 reviews" "
Rating 8 - Good. 297 out of 1008 reviews" "
Rating 6 - Okay. 181 out of 1008 reviews" "
Rating 4 - Poor. 103 out of 1008 reviews" "
Rating 2 - Terrible. 80 out of 1008 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lesa

Travelled with partner
Liked: Cleanliness, staff & service
The air conditioner in our unit was extremely loud and it was hot enough that it ran and shut off all night long.
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 23 May 2024
Thank you for staying with us on your recent trip. I apologize for the issues with the AC. I hope we get the pleasure to have you again as a guest at the Bozeman Days Inn & Suites.

4/10 Poor

cindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff are great. I was put into a room that slowly made me sick. The rooms hadn't been used since a remodel. It was strong fumes -paint, drapes carpet, something. I got sick enough to be kept up most of the night nephew was ill but he slept through it. Also a number of things weren't finished yet- not even the aC was sealed. very disappointed.
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 23 May 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your concerns is genuinely appreciated. We are finished with the new room remodel. Safe travels.

6/10 Okay

Katelyn

Liked: Staff & service
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 23 May 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good. Great frt desk ladies
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 23 May 2024
Thank you very much for the review about your stay. I am so happy our staff was friendly and helpful and will pass this on to the staff. Also that you enjoyed your stay as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

2/10 Terrible

Karen

Price gouging….originally paid <$200 for a night had to add another day, last minute was >$300
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 19 May 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

8/10 Good

Jacqueline

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice updates to the rooms
Stayed 3 nights in May 2024
Response from Jill Davis Assistant Manager on 16 May 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay in our newly remodeled room, as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

4/10 Poor

Vince

Disliked: Property conditions & facilities
Toilet mounting was loose
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 16 May 2024
Thank you for staying with us on your recent trip. I apologize for the issues about your room, I will pass this on to our maintenance staff I hope we get the pleasure to have you again as a guest at the Bozeman Days Inn & Suites.

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and parking were very good.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 16 May 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under construction but still had several unnecessary issues. There was no hot water in the shower, the phone was mysteriously disconnected and we couldn't call the front desk, the 'continental breakfast' offered no hot items with the exception of waffles. The hot tub next to the pool was ice cold and the cords were pulled out of the wall. The floor boards were ripped off in the hallway with paint chips everywhere. It looked like the hotel had not been vacuumed in weeks. People were smoking in the hallway upstairs and the staff didn't seem to care. I wish we had picked a different hotel.
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 10 May 2024
I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we are doing right, what we are doing wrong and how we can improve. Your willingness to share your concerns is genuinely appreciated. We a close to being finished with the new room remodel. Safe travels.

6/10 Okay

Barb

Liked: Cleanliness
Room was very small ,no closet or drawers to put away clothes , bathroom was tiny
Stayed 3 nights in May 2024
Response from Jill Davis Assistant Manager on 10 May 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

8/10 Good

Jacqueline

Stayed 1 night in May 2024

10/10 Excellent

Sally

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room
Stayed 1 night in May 2024
Response from Jill Davis Assistant Manager on 4 May 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

2/10 Terrible

aubrey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The second bed was broken and couldn't be used and because I paid through Expedia there was nothing they could do... Right. The toilet wouldn't flush right, the step latter in the pool was broken, the hand rail to the pools was broken and the hot tub jet button was brken...not sure how it passed the health department standards. Wouldn't go back if the room was free.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for staying with us on your recent trip. I apologize for the issues about will your room and will pass this on to our maintenance staff. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

2/10 Terrible

Gregg

Disliked: Cleanliness, staff & service, property conditions & facilities
Just horrible. Uncooperative staff and room is outdated, mold-filled methlab.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on 16 May 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for taking the time to tell us about your experience at Bozeman Days Inn & Suites. Thank you very much for such kind words. I am very pleased that you enjoyed your room and your stay with us. I hope we get the privilege to see you again very soon. Safe travels.

6/10 Okay

Allison

Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for taking the time to tell us about your experience at Bozeman Days Inn & Suites. Thank you very much for such kind words. I am very pleased that you enjoyed your room and your stay with us. I hope we get the privilege to see you again very soon. Safe travels.

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be better cooked
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

6/10 Okay

Tammie

Liked: Staff & service
Disliked: Cleanliness
Stayed here for a quick one night visit to Bozeman. There was a lot of remodeling going on, but that did not affect our visit. At first glance, our room was very nice. However, when I went into the bathroom, the floor and tub, shower curtain, and then my socks, showed a lot of long, dark hair. To the point that I had to put the bathmat on the floor to cover it up. Luckily, we were just sleeping and going, but it was all over the room if my socks were coated in it as well. If we had needed a shower, I would have requested a different room.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for staying with us on your recent trip. I apologize for the issues about will your room and will pass this on to our housekeeping staff. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 29 Apr 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

4/10 Poor

Troy

Liked: Staff & service
Disliked: Cleanliness, amenities
Under construction and the area I was in was terribly filthy. Worked for me only because I was not there to hang out in the room. Bad call by management to house under those conditions. I would never subject my family or friends to such a stay. Good luck and if you (management) need assistance with running your business feel free to reach out. Glad to help!
Stayed 2 nights in Apr 2024
Response from Jill Davis Assistant Manager on 21 Apr 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024
Response from Jill Davis Assistant Manager on 4 May 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

10/10 Excellent

Lynn

Travelled with family and small children
Clean and organized
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 13 Apr 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 13 Apr 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round. Friendly and helpful staff.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 7 Apr 2024
Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Bozeman.Thank you very much for such kind words. I am very pleased that you enjoyed your room and your stay with us.I hope we get the privilege to see you again very soon. Safe travels.Sincerely,

10/10 Excellent

Judith M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to restaurants and shopping.
Stayed 1 night in Apr 2024
Response from Jill Davis Assistant Manager on 7 Apr 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

2/10 Terrible

Taseem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this property in the same suite. The first time I was racially profiled and during this stay my room was not clean the jacuzzi was dirty and still had someone dead skin in it and the bed looked like someone had laid in it and there wasn’t enough towels this suite was not to standard at all and as a housekeeping manager myself I was very dissatisfied
Stayed 2 nights in Mar 2024
Response from Jill Davis Assistant Manager on 7 Apr 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. Please accept my sincere apology and hope you have safe travels.

8/10 Good

Selina

Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on 21 Apr 2024
Thank you for staying with us recently and for sharing information about your stay with us. I hope that when you find yourself in the area again that you will stay longer next time. Safe Travels

10/10 Excellent

Sherri, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on 30 Mar 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

10/10 Excellent

Scott

Stayed 1 night in Dec 2023
Response from Jill Davis Assisant General Manager on 20 Mar 2024
Thank you for the kind review.. Hope to see you again and safe travels

10/10 Excellent

DEBRA, BILLINGS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jill Davis Assistant Manager on 10 Mar 2024
Thank you very much for such kind words. I am very pleased that you enjoyed your room and also the breakfast that we offer. I hope we get the privilege to see you again very soon. Safe travels.

2/10 Terrible

Shany

Disliked: Cleanliness, amenities, property conditions & facilities
The airport shuttle was unavailble for my arrival and departure....i don't think it should even be listed as an option
Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on 7 Mar 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Our hotel shuttle is reserved by a guest with advance notice by calling the hotel. We are in the process of correcting our website to include this notice along with the hours our shuttle is operating. Hope you will stay with us again and safe travels.

10/10 Excellent

Tre

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service good stay 👌
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 7 Mar 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is large with a sitting area, couch and TV in the front end, bedroom in back. Clean! and not dingy or outdated. Great value for the price, will do it again!
Stayed 1 night in Mar 2024
Response from Jill Davis Assistant Manager on 7 Mar 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon. Safe Travels

6/10 Okay

Debra

Liked: Amenities
The TV could not get the channels. Bulb was out at the desk. Lightning was fluorescent and could not apply my makeup. At 3:30 no fresh coffee in the kitchen.
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 2 Mar 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on the TV and light issues to our maintenance staff. Please accept my sincere apology and hope you have safe travels.

6/10 Okay

Kerry

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was under construction and the first room I was given had the furniture piled in the middle of the floor. No big deal. We ended up in the "being renovated" section. Not awful, but it would have been nice to have a discount for the inconvenience. SO much weed smoke EVERY time we were around the hotel - I had to put a towel under our door so It didn't waft in. Some other events included people bringing in 3 cases of Corona at noon, people talking VERY LOUDLY at 2:00 a.m., and sounds of a LIVE porn film next door at 4:00 p.m. Lets just say I will NOT be staying there again. Oh, and I could not call the front desk because the phones were down in the whole wing. Oy Vey!
Stayed 3 nights in Feb 2024
Response from Jill Davis Assistant Manager on 2 Mar 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on the phone issue to our Maintenance staff. Please accept my sincere apology and hope you have safe travels.

8/10 Good

Carrie

Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 23 Mar 2024
Thank you for staying with us on your recent trip. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

8/10 Good

Justin

Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 23 Mar 2024
Thank you for staying with us on your recent trip. I hope we get the pleasure to have you again as guests at the Bozeman Days Inn & Suites.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent hotel all-around but airport shuttle is bad
The good: Hotel was nice enough, beds were comfortable, plenty of pillows, very cool option for kids that they have bunk beds! Breakfast was okay: cereal, oatmeal packets, bread products, cold breakfast sandwiches, and waffles to make. Not spectacular but better than no breakfast and not the worst ive had. Staff member at breakfast was very friendly and hard-working. The not-so-good: The hotel is nothing fancy. If youre needing fancy this is not it. There was a newer wing that was updated. My main complaint/issue centers around the airport shuttle. I was told it requires 24-hour notice when i called several hours before my flight was due to arrive and so i was out of luck. I have NEVER heard of an airport shuttle that requires 24-hour notice and ive used a lot of them. What happens if my flight is delayed or early? What happens if my bags dont arrive on time? So many scenarios would render providing advanced notice useless. And yet that is the policy. And the hotel is a hike from the airport. Id say probably 15-20 minutes. So i was counting on the airport shuttle and it let us down big time. Dont count on the airport shuttle. You will most likely need to make other arrangements. If thats a problem for you, I'd recommend against it. I would not book it again just because it meant i had to pay more for the rental car (fortunately it was available!) So it cost me more for this hotel. I would've picked one with a functional airport shuttle.
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 19 Feb 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Our hotel shuttle is reserved by a guest with advance notice by calling the hotel. We are in the process of correcting our website to include this notice along with the hours our shuttle is operating. Hope you will stay with us again and safe travels.

8/10 Good

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff accommodating. Quiet hotel for being on a main road.
Stayed 1 night in Feb 2024
Response from Jill Davis Assistant Manager on 11 Feb 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
The hotel was cozy and nice. The room looked and felt clean and comfortable. The bathroom did have some stains on the wall and ceiling, making it look kinda gross, but overall it felt good.
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on 4 Feb 2024
Thank you very much for the review about your stay. I am so happy that you enjoyed your stay as much as we enjoyed having you as a customer. I will pass on to our Maintenance the issues with the bathroom stains. I hope you will visit again very soon.

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on 4 Feb 2024
Thank you very much for such kind review. I am very pleased that you enjoyed your room and also the breakfast that we offer. I hope we get the privilege to see you again very soon. Safe travels.

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jill Davis Assistant Manager on 22 Jan 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

Sarah J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Had late check-in and they were great.
Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

Colleen

Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on 11 Feb 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was not clean.
Stayed 2 nights in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on your notes to the appropriate departments.

6/10 Okay

Lisa

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Not Impressed
The hotel is located near the downtown Bozeman area. I stayed in January. My room was TINY! It was just me so I was ok with a single bed but the room was the smallest hotel room I have ever stayed in. I had trouble getting the AC unit to work. My room was so HOT!! The sink in the bathroom did not drain properly and that is gross! I went to the hot tub and it was not very hot and the jets did not work. I specifically picked a hotel with a hot tub so this was disappointing. Overall the stay was Ok but I doubt I will choose this location on my next visit to Bozeman.
Stayed 2 nights in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
I first want to apologize that we did not meet or exceed your expectations. A hotel is defined by the quality of service it provides to its guests. Consequently, it’s disappointing to learn that you’re unhappy. I will pass on your notes to the appropriate departments.

10/10 Excellent

Jacob

Stayed 1 night in Jan 2024
Response from Jill Davis Assistant Manager on 21 Jan 2024
Thank you very much for such a great review about your stay. I am so happy that you enjoyed your stay with us as much as we enjoyed having you as a customer. I hope you will visit again very soon.