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Reviews of Hampton Inn & Suites Boynton Beach

3 out of 5
Hampton Inn & Suites Boynton Beach
1475 Gateway Blvd, Boynton Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1004 reviews" "
Rating 8 - Good. 272 out of 1004 reviews" "
Rating 6 - Okay. 76 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karyna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and the room was clean.
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 1 May 2024
Thanks for the awesome review!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely immaculate hotel that was conveniently located to 95 and great restaurants. Professional self motivated staff. Plan to return July 1-8, 2024
Stayed 4 nights in Apr 2024
Response from Sunita Llaque, AGM on 1 May 2024
Thanks for the awesome review! We are looking forward to welcoming you back!

8/10 Good

Shenika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I got there after 11pm due to going to my grandmas funeral. When I walked into the bathroom there was a grey towel left in my room when I arrived. Not sure if it was from the previous person staying there but it was not a pleasant experience walking into the bathroom seeing that.
Stayed 1 night in Apr 2024

8/10 Good

Lorraine Shirley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice, clean , comfortable. Feel like the elevator needs to be updated and the breakfast bar could be a little bit bigger gets super crowded in the small room that the buffet is in. But will definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on 30 Apr 2024
Thanks for the awesome review! We hope to see you soon!

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and wonderful staff
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 30 Apr 2024
Thanks for the awesome review!

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great place to stay for price Only thing when I checked out. I asked to change the credit card on which I would be billed. I was told I couldn't do that because I booked through a third part and they would be the ones to charge me.. But that was not correct. I was billed by Hilton so I should have been able to use a new credit card.
Stayed 4 nights in Apr 2024
Response from Sunita Llaque, AGM on 30 Apr 2024
Hello, your reservation was created through Expedia, which is why you are also able to utilize the Expedia platform for this reservation. Please contact Expedia directly for any billing issues.

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to off the freeway, had privacy and had a very easy check in process and our room was big and spacious, would stay here again!
Stayed 4 nights in Apr 2024
Response from Sunita Llaque, AGM on 30 Apr 2024
Thanks for the awesome review! We hope to see you soon!

10/10 Excellent

Britteney, Palm beach gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I checked in around 11 pm. It was clean and comfy and breakfast was good. He was very pleased and we had a good stay.
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review!

10/10 Excellent

Lisa K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and the hotel was clean. I loved having a daily breakfast which was always good.
Stayed 6 nights in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review! We hope to welcome you back soon!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Clean. Friendly staff. Great location.
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review!

10/10 Excellent

Steven, Revere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Hampton Inn I have ever seen. It's large and very busy but we still felt like it was personal and welcoming. It's out of the main busy areas but it's a very easy trip into the commercial and beach areas. This keeps it very quiet. Our room was a king suite with a separate sitting area and two tv's. It was bigger and more comfortable than my last condo. Pillows bedding and towels were all easy above average. They we to the bottles of bath items on the wall which is a huge upgrade from the 0.001 ounce bottles. Highly recommended and the total price was way below average.
Stayed 2 nights in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review! We hope to see you soon!

6/10 Okay

Jerry

Liked: Cleanliness
Over ok
Stayed 2 nights in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for sharing your review.

10/10 Excellent

Brandy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and we would stay here again.
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review! We hope to see you soon!

10/10 Excellent

Arron Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to a fair amount of dining options all walkable. Clean quiet and friendly staff.
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on 26 Apr 2024
Thanks for the awesome review!

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Sunita Llaque, AGM on 18 Apr 2024
Thanks for the awesome rating!

10/10 Excellent

Erika, Rialto

Liked: Cleanliness, property conditions & facilities
.
Stayed 6 nights in Apr 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the rating!

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. All the amenities we needed. The staff was great!
Stayed 3 nights in Jan 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the awesome review!

10/10 Excellent

François, Shefford

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the awesome rating!

10/10 Excellent

sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the awesome rating!

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional front desk staff; employees had on durags and bonnets, on their phones watching social media and some didn’t have on a uniform.
Stayed 3 nights in Apr 2024
Response from Sunita Llaque, AGM on 10 Apr 2024
We are sorry to learn of your unpleasant experience and can assure you this review will be shared with our team to better improve our guest experience.

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall….EVERYTHING!!!
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 10 Apr 2024
Thanks for the awesome review!

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, amenities
Clean! Nice help at front desk at checking in
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 8 Apr 2024
Thanks for the awesome review!

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the awesome review!

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent. Love the breakfast. I liked how it changed every day. Also I love the fact that the room comes with extra towels. Nice and clean
Stayed 2 nights in Apr 2024
Response from Sunita Llaque, AGM on 8 Apr 2024
Thanks for the awesome review! I am especially happy to hear our team made a lasting impression with you and we look forward to welcoming you back!

10/10 Excellent

Colette

Liked: Property conditions & facilities
The room was comfortable. The pool area was very nice. Walkable area with many restaurants Ross the street. Breakfast was ok
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 3 Apr 2024
Thanks for sharing your review! We hope to welcome you back soon!

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service and polite
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 3 Apr 2024
Thanks for the awesome review! We hope to welcome you back soon!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is lack of variety, could be more divers
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on 3 Apr 2024
Thanks for sharing your feedback. We hope to welcome you back for a more satisfying breakfast soon.

8/10 Good

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
A nice 3 star hotel. Breakfast buffet just ok. I moved from out of state and traveled with a cat (not an easy feat). They allow pets.
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 8 Apr 2024
Thanks for sharing your review!

10/10 Excellent

Neneh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from mh on 1 Apr 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Neneh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for my needs. I am traveling and I like the convenience of the location, is quite and clean. I even extended my stay on more day.
Stayed 2 nights in Mar 2024
Response from mh on 1 Apr 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best sleep I’ve gotten in a hotel in a long time. Super quiet rooms and very cleam
Stayed 1 night in Mar 2024
Response from mh on 1 Apr 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

CATALINA, Torrance

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024
Response from mh on 1 Apr 2024
Thank you for taking the time to share your experience with us, we do appreciate it.

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything guys
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for awesome rating!

10/10 Excellent

Antoaneta

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for the awesome rating!

10/10 Excellent

Danie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this place
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for the awesome rating!

10/10 Excellent

krista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was a great size, it was clean and comfortable. Hotel was close to restaurants and shopping. Would definitely book again .
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for the awesome review! We hope to see you soon!

10/10 Excellent

Kirian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convinced
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for the awesome review!

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
it was fine - stop asking so many pointless questions
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for sharing your review. We hope to see you soon.

6/10 Okay

Stefan, Palm Desert

Travelled with family
Liked: Staff & service
Older Property, good location but pricey.
Stayed 3 nights in Mar 2024
Response from Sunita Llaque, AGM on 31 Mar 2024
Thanks for the review. We hope to welcome you back for a 5/5 visit!

8/10 Good

Nick

Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 16 Apr 2024
Thanks for the rating!

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 25 Mar 2024
Thanks for the awesome rating!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet.
Stayed 2 nights in Mar 2024
Response from Sunita Llaque, AGM on 25 Mar 2024
Thanks for the awesome rating!

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and courteous
Stayed 3 nights in Mar 2024
Response from Sunita Llaque, AGM on 25 Mar 2024
Thanks for the awesome rating!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the interstate
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 25 Mar 2024
Thanks for the awesome review!

8/10 Good

Steven

Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 11 Apr 2024
Thanks for the rating!

10/10 Excellent

Andrew J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Very helpful and friendly staff. Good breakfast, very clean, nice location and we will return.
Stayed 5 nights in Mar 2024
Response from Sunita Llaque, AGM on 21 Mar 2024
Thanks for the awesome review! We hope to welcome you back soon!

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this property and I will definitely return! I have stayed in hundreds of hotels, with varying experiences, but the Hampton Inn & Suites ranks above and beyond! My room was spotless and the breakfast offered each morning was a wonderful touch... Keep up the great work!
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on 21 Mar 2024
Thanks for sharing the awesome review! We hope to welcome you back soon!

6/10 Okay

Doreen

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Construction/ painting going on Very inconvenient & very noisy around the property especially the pool. Couldn’t even look out room windows- plastic on the entire window No one informed us of this or we would have stayed elsewhere. We should be comped fro staying there. Asked to speak to manager & was told he would contact me. No phone call or email was received. Waste of $
Stayed 2 nights in Mar 2024
Response from Hotel Management on 21 Mar 2024
Hello, we are sorry to see you were not satisfied with your stay. Please feel free to contact the hotel directly to further discuss your concerns.

10/10 Excellent

Claribel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sunita Llaque, AGM on 21 Mar 2024
Thanks for the awesome rating!

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean , staff were very nice and accommodating. Not a fancy place but good location and pleasant amenities. Breakfast selections were vast and even though I didn’t partake except for their excellent coffee, everyone else seemed to love the food. A pleasant, easy stay . I felt very comfortable. Beds and pillows very comfortable also.
Stayed 4 nights in Mar 2024
Response from Sunita Llaque, AGM on 21 Mar 2024
Thank you for sharing such an awesome review! We hope to welcome you back soon!