Boussu Holidays from £140

Clean room, helpful staff, excellent breakfast

There was a heatwave, rooms have no AC, so it was scorching hot. There was a fan, but like a five below one. Everything else was exceptional, we were just unlucky due the weather

The staff was very courteous and friendly. However, the room we were assigned on the first night was quite a shock. The shower was located in the bedroom with only a single glass wall for separation. There was no sofa and only one chair in the room, as well as just one small bath towel provided. Overall, the room felt more like a closet than a proper hotel room. Given the price we paid, we expected a much more decent accommodation. The following day, I requested a different room, which we received that evening. This room was significantly better and met our expectations. That said, I believe a discount should have been offered for the first night, which unfortunately did not happen. Overall, the hotel is very clean and modern.

We were early for check in but we were given access to parking so we could walk around. Gentleman who helped us first was great but young woman who checked us in was not at all helpful. Breakfast was ok. WiFi was great.