Our priority is always to ensure our guests have a wonderful stay. We appreciate feedback but we are very surprised by this review since we constantly receive many appreciative comments from our other guests. It is a pity that no issues were reported to us during this guests stay. If they had been, we would of course been pleased to immediately address them. The property is exactly as described with photographs taken recently. The property is well maintained and modernised but as can be seen from the listing photos has many charming original period features and furnishings which ensure the character of the property. Some of the furniture may be old in the antique sense but all is well maintained. We do not have a tumble drier but this is made clear in the listing. There is a full length washing line in the large private garden which is regarded as sufficient by most holidaymakers. Our guests have always in the past confirmed our experience that there is always plentiful safe, tree shaded street parking very close to the property. The carpets are regularly professionally washed. There was no evidence of any smell when the carpets were vacuumed and inspected before and after this guests stay and no other guest has reported such a problem. If the guest had reported this issue during their stay we would have sent a cleaner to investigate. We provided 5 teaspoons for the 4 guests who were staying. Unfortunately on rare occasions items are sometimes not returned by guests. We make every effort to ensure that this is corrected in the limited time available when preparing the property between guests. We are sorry if as a result, the guests expectation of 7 teaspoons was not met on this occasion. If we had received a complaint on this issue at the time we would have arranged for extra teaspoons to be delivered. Perhaps we should have done this automatically but we feel that most holidaymakers would prefer not to be disturbed in such circumstances. The garden furniture is regularly cleaned but obviously insects are to be expected in gardens especially in hot weather. The listing is accurate and fair. The pricing is transparent and payment schedules are standard practice and clearly stated. We appreciate all feedback but in fairness we can only be expected to provide what is stated in the listing and the guest should have reported the other minor issues to us during their 2 week stay so we could have helped them enjoy their stay.as much as our other guests.

Thank you for your kind words. We are delighted that you enjoyed your stay and look forward to welcoming you again soon.