Bourbon County Holidays

Shower head / water pressure was horrible. Closet ceiling had a moldy leak stain. And worst off was no breakfast available due to renovations. Value for room was just not great at all. Asked front desk for a credit for no breakfasts but TBD if that is actually coming or not.

This hotel was a nice place to stay for one evening. Comfortable room and easy parking. Breakfast was fine - would have appreciated a little more variety. But what really makes this hotel stand out is the staff. Every person - from the guest specialist who first greeted us to the woman in the breakfast area- was so exceptionally kind and friendly. Definitely added to my list of good places to stay in Lexington!

We have stayed at the Capital Plaza Hotel many times on our way to the Bourbon Trail. The staff have always been friendly and welcoming. The hotel itself is older and dated which is part of its charm and appeal to us. We were unaware when we booked through Expedia that the hotel was undergoing major renovations. This was not a problem for us for the most part and we were able to make it work. However we were unable to use the hotels bar area because it was closed due to the dust from the construction. We also had no hot water in the shower for the two days we were there. We had a large group and had 6 rooms reserved for a two night stay. unfortunately two of the couples just couldn’t make it work with the construction and had to get other accommodations nearby. When we checked out I was hoping to get a bit of a discount due to these circumstances but was told I had to go through Expedia since I booked through them. I would definitely consider staying there again after the renovation process is complete but I am disappointed that I was unaware prior to and I feel like I should have gotten a discount due to these circumstances hot water shortage.