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Sure Hotel by Best Western Bordeaux Lac

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Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing
Desk, laptop workspace, blackout curtains, soundproofing

Overview of Sure Hotel by Best Western Bordeaux Lac

Sure Hotel by Best Western Bordeaux Lac

3.0 star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Rue Du Grand Barail, Bordeaux, Gironde, 33300

Explore the area

  • Popular LocationMatmut Atlantique Stadium13 min walk
  • Popular LocationBordeaux Exhibition Center18 min walk
  • Popular LocationCaliceo Aquatic Center4 min drive
  • AirportBordeaux (BOD-Merignac)13 min drive

Choose dates to view prices

About this area

Bordeaux

Sure Hotel by Best Western Bordeaux Lac is located in Quartier du Lac, a neighbourhood in Bordeaux, and is in the business district and on a lake. Aushopping Bordeaux Lac and Quai des Marques are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Jardin Public and Bordelais Park. Kart System and Barriere Casino Theatre are also worth visiting. Spend some time exploring the area's activities, including sailing, golf lessons and golfing. Guests appreciate the hotel's quiet location.
Visit our Bordeaux travel guideOpens in a new window
Map

What's nearby

  • Matmut Atlantique Stadium - 13 min walk
  • Bordeaux Exhibition Center - 18 min walk
  • Caliceo Aquatic Center - 4 min drive
  • The City of Wine - 5 min drive
  • Jardin Public - 6 min drive

Getting around

  • Claveau Tram Station - 3 min drive
  • Bruges Station - 5 min drive
  • Bordeaux (BOD-Merignac) - 13 min drive

Restaurants

  • Le Restaurant — 1 min walk
  • Campanile - 2 min walk
  • Courtepaille - 3 min walk
  • Sakana - 16 min walk
  • China Wok - 18 min walk

About this property

Sure Hotel by Best Western Bordeaux Lac

Lakefront Bordeaux hotel in Quartier du Lac, near Bordeaux Exhibition Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. All 72 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include coffee makers and electric kettles.
Sure Hotel by Best Western Bordeaux Lac offers 72 forms of accommodation with free newspapers and coffee/tea makers. 26-inch Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: EUR 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Chef
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 5 per pet, per night
Up to 22 lbs/10 kg

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.35 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Pet fee: EUR 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 21 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Interhotel Apolonia Bordeaux
Interhotel Apolonia Hotel
Interhotel Apolonia Hotel Bordeaux
INTER-HOTEL Bordeaux Lac Apolonia Hotel
INTER-HOTEL Apolonia Hotel
Sure By Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel
Sure Hotel by Best Western Bordeaux Lac Bordeaux
Sure Hotel by Best Western Bordeaux Lac Hotel Bordeaux
The Originals City Hôtel Apolonia Bordeaux Lac (Inter Hotel)

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 107 out of 452 reviews
5 - Excellent 24%
Rating 4 - Good. 214 out of 452 reviews
4 - Good 47%
Rating 3 - Okay. 82 out of 452 reviews
3 - Okay 18%
Rating 2 - Poor. 29 out of 452 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 452 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities
Write a review

1/5 Terrible

Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Not good
The room wasn’t clean and it was full of mosquitos
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

3/5 Okay

Business traveller
Liked: Cleanliness
Breakfast was good. Hotel a little run down. The card to get in my room had to be reprogrammed nearly every day.
Stayed 7 nights in Sep 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2019