Title: Mercure Bordeaux Château Chartrons Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Bordeaux Château Chartrons Discover a peaceful eco-certified retreat in Bordeaux's Chartrons district with French cuisine, wine culture, and relaxation at the bar or restaurant. ## Photo gallery for Mercure Bordeaux Château Chartrons ![Breakfast and dinner served, French cuisine - Mercure Bordeaux Château Chartrons (Bordeaux)](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/957c2186.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served, French cuisine - Mercure Bordeaux Château Chartrons (Bordeaux)](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/2ca1a23d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Bordeaux Château Chartrons (Bordeaux)](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/32a6cec6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk - Mercure Bordeaux Château Chartrons (Bordeaux)](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/fc6baa62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Mercure Bordeaux Château Chartrons (Bordeaux)](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/41a360df.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the Chartrons neighborhood near Cité du Vin, Mercure Bordeaux Château Chartrons welcomes travelers with upscale charm. Guests can relax on the garden terrace or visit the gym to stay active. Previous visitors consistently praise the helpful multilingual staff. ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £88 includes taxes & fees 22 Feb - 23 Feb ## Room options ### Check availability for these dates Tonight [Jan 26 - Jan 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 Double Bed ![Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/49feaf18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Privilege, Room, 1 Double Bed ![Privilege, Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/3bcaec5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - 269 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite - 1 double bed and sofa ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/b0620a6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - 1 double bed and sofa 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout curtains Separate bedroom - 312 sq ft - 1 bedroom - Sleeps 4 - 1 Single Sofa Bed and 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/af2bdbf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Private bathroom - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Classic Room, 2 Single Beds ![Classic Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/7cd846d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Private bathroom - 269 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Suite, 1 Double Bed with Sofa bed ![Standard Suite, 1 Double Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/77dd236f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, 1 Double Bed with Sofa bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Bathrobes - Sleeps 2 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Classic Room, 1 King Bed ![Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/5e0641f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, Connecting Rooms ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/23600/23558/8072242c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Connecting Rooms 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Premium bedding - 215 sq ft - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBordeaux-Hotels-Mercure-Bordeaux-Chateau-Chartrons.h23558.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBordeaux-Hotels-Mercure-Bordeaux-Chateau-Chartrons.h23558.Hotel-Information) ## About the area Located in Chartrons, a neighbourhood in Bordeaux, Mercure Bordeaux Château Chartrons is near a metro station. Girondins Monument and Les Quais are local landmarks, and the area's natural beauty can be seen at Médoc Natural Regional Park and Jardin Public. Looking to enjoy an event or a game while in town? See what's going on at Arkéa Arena, or consider a night out at Rock School Barbey. Spend some time exploring the area's activities, including golfing. [Visit our Bordeaux travel guide](https://www.expedia.co.uk/Bordeaux.dx6023322) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C44.85900%2C-0.56933&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=aEYwtMyy7q1mHFMs-MeWLq1l9dI=) 81 Cours Saint-Louis, Bordeaux, Gironde, 33300 ### What's nearby - ![Bordeaux Wine and Trade Museum](https://images.trvl-media.com/place/6158279/34f09f19-aa8c-4325-8cc6-f6b0dd5042cb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bordeaux Wine and Trade Museum 6 min walk \- 0.4 miles - ![Quai des Marques](https://images.trvl-media.com/place/553248621594280492/6e73b658-6dbd-44f0-a590-3eebfa142d88.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quai des Marques 9 min walk \- 0.5 miles - ![Jardin Public featuring a garden and a cascade](https://images.trvl-media.com/place/6129946/ef1e8dcd-8ac4-4ac5-bf6a-17056009a7c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jardin Public 14 min walk \- 0.8 miles - ![Place des Quinconces showing a monument and a square or plaza](https://images.trvl-media.com/place/6063843/d35d2458-1d4f-4c4b-aec0-99ff8d003bcc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Place des Quinconces 2 min drive \- 1.1 miles - ![The City of Wine](https://images.trvl-media.com/place/553248621593198367/b6ae4859-e018-4883-bcd2-6d0361e4bc34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cité du Vin 3 min drive \- 1.1 miles ### Getting around - Cenon Station 6 min drive - Grand Parc Tram Station 9 min walk - Bordeaux (BOD-Merignac) 21 min drive ### Restaurants - Le Mirabelle 8 min walk - Molly Malone's 9 min walk - pizzeria la tradizione 7 min walk - L’anamour 9 min walk - Les Tables Vatel 8 min walk ## About this property ### Mercure Bordeaux Château Chartrons Upscale hotel near Arkéa Arena A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Mercure Bordeaux Château Chartrons. The on-site French cuisine brasserie, Chais Saint Louis, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks include: - Full breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A lift, smoke-free property and a billiards/pool table - Multilingual staff, meeting rooms and free newspapers Room features All 215 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. More amenities include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - Flat-screen TVs with satellite channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Spa](https://images.trvl-media.com/lodging/2000000/1790000/1782100/1782038/4e43ac5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seeko'o Chartrons - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 569 reviews £93 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1782038&PinnedHotelID=1782038&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 20 per person)](https://images.trvl-media.com/lodging/1000000/10000/2200/2168/069efeda.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Bordeaux Centre Ville Bordeaux City Centre - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym 8.2 Very good 770 reviews £96 includes taxes & fees 13 Feb - 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Housekeeping 7.8 Good 255 reviews £66 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1337833&PinnedHotelID=1337833&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 19 per person)](https://images.trvl-media.com/lodging/1000000/10000/7100/7041/9a51d694.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Bordeaux Centre Gare Saint Jean Saint Jean Station District - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 187 reviews £78 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7041&PinnedHotelID=7041&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=23558&PinnedHotelID=23558&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23558,1782038,2168,46945772,25178164) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - Parking on site (EUR 20 per night) - Limited on-site self parking ### Food and drink - Daily full breakfast available 6:30 AM to 10 AM for a fee: EUR 19.50 per person - A bar/lounge - A restaurant ### Restaurants on site - Chais Saint Louis ### Things to do - Billiards/pool table - Gym - Piano ### Family friendly - In-room cot - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 4,844 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: noon Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately EUR 19.5 per person - Self-parking fee: EUR 20 per night - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Parking height restrictions apply ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Accor Bordeaux Chartrons Mercure Bordeaux Chartrons Mercure Bordeaux Château Chartrons Mercure Bordeaux Chateau Chartrons Hotel Bordeaux Mercure Bordeaux Château Chartrons Hotel Mercure Château Hotel Bordeaux Chartrons Mercure Château Hotel Mercure Château Mercure Bordeaux Château Chartrons Hotel Mercure Bordeaux Château Chartrons Bordeaux Mercure Bordeaux Château Chartrons Hotel Bordeaux ## Frequently asked questions ### Is Mercure Bordeaux Château Chartrons pet-friendly? ### How much does it cost to stay at Mercure Bordeaux Château Chartrons? ### How much is parking at Mercure Bordeaux Château Chartrons? ### What time is check-in at Mercure Bordeaux Château Chartrons? ### What time is check-out at Mercure Bordeaux Château Chartrons? ### Where is Mercure Bordeaux Château Chartrons located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Bordeaux Château Chartrons Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.6 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 204 8 - Good 218 6 - Okay 95 4 - Poor 26 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Kimberly 19 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and very large room and bath. Comfortable bed and well appointed with amenities. It is a 35-40 minute walk to the historic center. ##### Kimberly Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Rob 7 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, nice big room ##### Rob Stayed 1 night in Aug 2024 ### 10/10 Excellent #### krista 5 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here while visiting for the Olympics and it just so happened to be the same hotel where the Men's and Women's Spanish National Soccer teams were staying! The hotel is beautiful and a close walk to the river trams, with plenty of dining/shopping options nearby. ##### krista Stayed 3 nights in Jul 2024 ### 8/10 Good #### Anthony 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is located in an older part of Bordeaux. There are many cafe's within a short walk from the hotel. ##### Anthony Stayed 1 night in May 2024 ### 10/10 Excellent #### Diane 5 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel a little out of the core. When construction is completed in front of the hotel it will seem less removed from downtown core. Breakfast buffet is fantastic ##### Diane Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Brian 16 Sept 2023 Liked: Cleanliness #### RWC - Bordeaux 2023 Room was quite dark. Hotel was a little tired and needs freshening up. Bed was uncomfortable due to a mattress liner. Good breakfasts and centrally located. ![O ](https://a.travel-assets.com/ugc/hotel-reviews/A59BB79678F4E3A7DE65B8F74D7E4D50D25197951694906481018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Porte de la Cloche, Bordeaux](https://a.travel-assets.com/ugc/hotel-reviews/FEFCFDFAF4599CC4E80EBD8AD78448F5792A8A721694906842274.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Stayed 4 nights in Sep 2023 ### 8/10 Good #### Scott 13 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was great, all staff were very friendly and helpful. The hotel was super clean and well maintained, and has a really nice aesthetic and design style. Great breakfast in the morning with tons of options. My only negative was the air conditioning in the room was a bit weak, even with the fan speed set on maximum, it didn’t cool the room quite to the level we would have wanted. ##### Scott Stayed 10 nights in Aug 2023 ### 8/10 Good #### Brian 4 Nov 2025 Liked: Staff & service Good value! Property a bit tired. Good showers Poor AC Good cotton bedding! ##### Brian Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Philip 18 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and great location ##### Philip Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### darrell 23 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### darrell Stayed 3 nights in Jul 2024 ### 4/10 Poor #### Thomas 6 Sept 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Bedroom was not smelling good. Cleaning service not effective, we got the room without toilet paper, liquid soap half empty and not refilled even if we asked to. We had to go to the reception to get one. Probably the worst mercure we tried. ##### Thomas Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Carolyn 6 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to all ##### Carolyn Stayed 4 nights in May 2024 ### 10/10 Excellent #### Mark 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only thing we didn’t like were the pillows…too hard. Unfortunately we arrived late and had a difficult time finding somewhere to eat… ##### Mark Stayed 1 night in Aug 2024 ### 6/10 Okay #### Yaron 7 Feb 2025 Disliked: Staff & service The hotel is okay at best. Staff was extremely rude and not helpful. Room was not clean, especially toilets and bathroom. Does not really fits the 4\* claim. ##### Yaron Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Patricia 11 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lives up to expectations I just don't understand why the restaurant is closed on Saturdays and Sundays ##### Patricia Stayed 2 nights in Jun 2023 ### 8/10 Good #### Yariv 12 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel had a convention of "piercing and tattoos" Artist, not my style! ##### Yariv Stayed 1 night in May 2024 ### 2/10 Terrible #### Audrey 3 Sept 2024 Disliked: Cleanliness, amenities No service ##### Audrey Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Tuanh 2 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities This property is somewhat on the outskirts of town where all of the action is. It is not too far of a walk to the rue of Notre Dame (10-15 minutes) but doesn’t feel the safest at night. The hotel appears to have spent all their money on making the lobby, bar and common areas look nice but the actual rooms are very old and have a strange smell. My room had no functioning air conditioning but since I got back late to my room, I did not have energy to pack up all my stuff and move to another room. This made the musky smell in the bathroom even worse. The water for showers is also not hot, it is lukewarm at best. The staff are not as helpful or friendly, but it could also be because I am a foreigner. For the price you pay for this hotel, it is not worth it. Even if it was discounted, I would not stay here. I would rather stay in a 3 star and below hotel with functioning air conditioners with modern thermostats (they have some kind of antiquated knob thing that makes no sense) and hot water (their sink water was hotter than shower water). ##### Tuanh ### 10/10 Excellent #### sébastien 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Chambre parfaite, calme. Personnel accueillant ##### sébastien Stayed 1 night in Dec 2025 ### 6/10 Okay #### nicolas 16 Oct 2025 Disliked: Cleanliness, property conditions & facilities Vieillot, pomme de douche bouchée par le calcaire. Traces au plafond ##### nicolas Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Tiphaine 6 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ras ##### Tiphaine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jean 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Chambre belle et propre. Le lobbey tres beau, le personnel courtois et aimable, les repas délicieux. À recommander. ##### Jean Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Ludovic 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour en coup de vent Séjour en coup de vent mi-pro mi-perso, très bien situé avec parking gratuit en sous-sol. ##### Ludovic Stayed 1 night in Jul 2025 ### 8/10 Good #### Sandrine 4 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Perfectible Bel hotel, chambre agreable , lit confortable .. Mais petit dejeuner mal approvisionné : plus d'assiettes, plus d'eau dans la bouilloire a oeufs, plus d'oeufs brouillés, salade de fruits en boîte... plus d'1 heure avant la fin du service .pas digne d'un 4 étoiles..😔 ##### Sandrine Stayed 3 nights in Apr 2025 ### 6/10 Okay #### Jérôme 12 Apr 2025 Liked: Cleanliness #### Très déçu Bel établissement de prime abord avec un joli lobby et un accueil très professionnel. J'avais beaucoup d'espoirs et l'envie de séjourner dans ce lieu atypique. Arrivé dans la chambre spacieuse et agréable, il est impossible de régler la climatisation, j'ai passé une nuit peu confortable et non réparatrice. Les toilettes sont dotés de traces de "Calcaire ?"... Ou autre. La salle de bain est très moyenne, dans son jus avec un sèche cheveux jauni par les années, un porte papier hygiénique branle ballant laisse tomber le rouleau au moindre tour de roue. La douche... Impossible de retirer le fond de baignoire à cause du système défectueux pour laisser s'échapper l'eau ! Obligation de d'ôter le dispositif avec les ongles... Pour finir, le plateau de courtoisie avec simple café lyophilisé et thé. Même pas du vrai café. A ce tarif, j'irai autre part la prochaine fois. ![](https://a.travel-assets.com/ugc/hotel-reviews/C24E1ED6A49D6E3DFF98102942C2733D354B47281744453108268.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48750FEF5489190B17C00EE55DD8D83572AD53711744453108283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5B8FCC407DCD1ADBE629EBC9DA16534F21592C021744453108330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2DF0984B4CF4CDEFCD3600485E754B49C07531561744453108205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jérôme Stayed 1 night in Apr 2025 ## Expedia's Latest Trends ### Hotels > [All-Inclusive Hotels in Puerto del Carmen](https://www.expedia.co.uk/Puerto-Del-Carmen-Hotels-All-Inclusive-Hotel.0-0-d6049873-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [La Villa - Bordeaux Chambres d'Hôtes](https://www.expedia.co.uk/Bordeaux-Hotels-La-Villa-Bordeaux-Chambres-DHotes.h13105175.Hotel-Information) > > [Hôtel Life Bordeaux Gare - BG](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Stars-Bordeaux-Gare.h565641.Hotel-Information) > > [Le Talaia Hôtel & Spa Biarritz - MGallery Collection](https://www.expedia.co.uk/Biarritz-Hotels-Talaia-Hotel-Spa-Biarritz-MGallery-Collection.h798643.Hotel-Information) > > [Hotels in Jacksonville](https://www.expedia.co.uk/Jacksonville-Hotels.d602997.Travel-Guide-Hotels) > > [Le Petit Manoir](https://www.expedia.co.uk/Sarlat-La-Caneda-Hotels-Le-Petit-Manoir.h81477864.Hotel-Information) > > [Le Palais Gallien Hôtel & Spa](https://www.expedia.co.uk/Bordeaux-Hotels-Le-Palais-Gallien-Hotel-Spa.h29702892.Hotel-Information) > > [Hotels near Fistral Beach](https://www.expedia.co.uk/Fistral-Beach-Hotels.0-l6094455-0.Travel-Guide-Filter-Hotels) > > [House with garden, Center La Rochelle (Rental)](https://www.expedia.co.uk/La-Rochelle-Hotels-House-With-Garden.h33590742.Hotel-Information) > > [Renaissance Bordeaux Hotel](https://www.expedia.co.uk/Bordeaux-Hotels-Renaissance-Hotel-Bordeaux-Wine-Museum.h65723947.Hotel-Information) > > [Whoo Bordeaux Bacalan - Hostel](https://www.expedia.co.uk/Bordeaux-Hotels-Hostel-Whoo-Bordeaux-Bacalan.h62986286.Hotel-Information) > > [Appart-Hôtel Mer & Golf City Bordeaux Lac](https://www.expedia.co.uk/Bordeaux-Hotels-Appart-Hotel-MerGolf-City-Bordeaux-Lac.h44882200.Hotel-Information) > > [L' Apparthôtel Particulier Bordeaux](https://www.expedia.co.uk/Bordeaux-Hotels-L-Apparthotel-Particulier-Bordeaux.h55572359.Hotel-Information) > > [Résidence Vacances Bleues Le Grand Large](https://www.expedia.co.uk/Biarritz-Hotels-Le-Grand-Large.h2530191.Hotel-Information) > > [Hotels in Psalidi](https://www.expedia.co.uk/Psalidi-Hotels.d6336520.Travel-Guide-Hotels) > > [Cheap Hotels in Glasgow](https://www.expedia.co.uk/Glasgow-Hotels-Budget-Hotels.0-0-d1334-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Hôtel Jules Verne Biarritz](https://www.expedia.co.uk/Biarritz-Hotels-Hotel-Jules-Verne-Biarritz.h433428.Hotel-Information) > > [Hôtel des Quinconces](https://www.expedia.co.uk/Bordeaux-Hotels-Hotel-Des-Quinconces.h17743347.Hotel-Information) > > [Le Clos des Queyries](https://www.expedia.co.uk/Bordeaux-Hotels-Le-Clos-Des-Queyries-Adults-Only.h41275530.Hotel-Information) > > [Appart Hôtel Mer & Golf City Bordeaux Bruges](https://www.expedia.co.uk/Bordeaux-Hotels-Appart-Hotel-Mer-Golf-City-Bordeaux-Bruges.h8070777.Hotel-Information) > > [Appart Hôtel Mer & Golf City Bordeaux - Bassins à Flot](https://www.expedia.co.uk/Bordeaux-Hotels-Appart-Hotel-Mer-Golf-City-Bordeaux-Bassins-A-Flot.h13276684.Hotel-Information) > > [Hotels in Kings Cross St. Pancras](https://www.expedia.co.uk/Kings-Cross-St-Pancras-London-Hotels.0-n6047476-0.Travel-Guide-Filter-Hotels) > > [Grand Hotel Francais](https://www.expedia.co.uk/Bordeaux-Hotels-Grand-Hotel-Francais.h8806.Hotel-Information) > > [Hôtel & Espace Bien-être La Maison du Lierre](https://www.expedia.co.uk/Biarritz-Hotels-La-Maison-Du-Lierre.h3625686.Hotel-Information) ### Packages > [Las Vegas Holidays](https://www.expedia.co.uk/Las-Vegas.d178276.Holidays-City-Breaks) ### General ---